Power hour: CMP and its value to landlords and tenants

Are you selling the benefits of Client Money Protection (CMP) to your current and prospective landlords and tenants? Learn how CMP can give them the peace of mind they need when trusting agencies with their money.

Piggy bank being held protectfully by family

Since April 2019, agencies in England that hold or process client money are legally required to be a member of a CMP scheme. CMP schemes reimburse landlords and tenants should a letting agent misappropriate their rent, deposit or other client funds.

PayProp: automated rental payments

We are recognised as a Propertymark Industry Supplier, setting the standard for speed and accuracy of payments, cost and payment status transparency and complete transactional control.


Sophie Lang

Regional Executive, ARLA Propertymark

With a law degree, a love of Cornwall, 15 years’ lettings experience and a passion for the profession, Sophie set up and became a director of Lewis Haughton Wills Lettings 10 years ago.

James Munro

Head of the National Trading Standards Estate and Letting Agency Team (NTSELAT)

James joined the Trading Standards profession in 1989 and spent many years as an operational Trading Standards Officer—he now leads the National Trading Standards Estate and Letting Agency Team (NTSELAT) and oversees the regulation of estate agency work in the UK and the private rented sector in England.

National Trading Standards works closely with the redress schemes, professional bodies and government, and the team is there to protect consumers and safeguard businesses in the property sector. James is a Chartered Trading Standards Practitioner, a qualified coach and mentor, and  a regular speaker at industry events.

Bernadette Sheridan

Head of Sales, Payprop

Before joining the industry-leading rental payment automation platform, Bernadette gained over twenty years of experience in leadership roles at agencies across the South of the UK. She remains passionate about helping agents get more out of their working lives by utilising the power of PropTech.