Mastering Communications to Increase Profit

From the power of storying telling to productive conversations, this course will provide you with effective interaction methods to gain a competitive edge.

This course is perfect for client-facing property agents who want to become masters of communication. Concentrate on developing effective non-verbal communication skills through reading a client’s body language. Instil trust, interest and enthusiasm in every action and learn advanced techniques to build rapport with clients.

Topics

How to ‘hook’ an audience
Voice and active listening
Mirroring and matching techniques

Virtual classroom vs face-to-face

Our popular virtual classroom offers a streamlined version of our face-to-face courses. You will benefit from a dedicated session with our expert trainer from the comfort of your home or office. To enable the course to run smoothly, we ask that you mute your microphone unless asking a question and keep your camera on.

Our face-to-face courses adhere to the latest Government safety advice and you’ll benefit from the full lesson plan plus an increased level of interaction and group work. This is your chance to participate in group discussions with our expert trainer and other delegates on the course.

Covid safety message

The safety of our staff and members remains our highest priority and we offer a full range of digital learning opportunities. All face-to-face courses organised by Propertymark will be conducted fully in line with the latest Government guidance.

If you or someone in your household are experiencing symptoms on the day or prior to the meeting, please inform us so we can cancel your booking and offer your place to our waiting list. If you have any questions please contact our Courses team on 01926 417 787 or email [email protected]