Tenant Shop: utility management

Tenant Shop have been working with letting agents to help reduce workload and improve profitability for over ten years. We provide you with an award-winning utility management service that streamlines the notification process, resolves billing queries and offers a unique hybrid void solution.

We use our proprietary software, SULU and a team of more than 100 industry experts including a dedicated Account Manager to support your business and help manage your properties. Our accredited Concierge service delivers a 5* TrustPilot experience that is fully compliant, working to find tenants the best deals on energy and broadband/TV and offering a range of landlord and tenant insurances.

Utility management, hybrid void solution, media and insurance

We provide an automated energy void management service in partnership with ScottishPower, choice of market for energy switching services and work with Sky, Virgin Media and Talk Talk to provide exclusive offers on media solutions. We offer Contents and Liability insurance with the leading insurers protecting properties, fixtures & fittings, belongings and in some cases helping to protect deposits. We offer Rent Guarantee to give peace of mind to you and your landlords and we also work with Reposit, the leading deposit replacement alternative.

Building relationships, reducing workload, increasing profitability → 

We are delighted to have been awarded Best in Sector: Tenant Services for the last 5 years at The ESTAS as we continue to place customer service at the heart of what we do.

07 Jul 2021
Industry supplier webinar recordings

We’ve vetted all our Propertymark Industry Suppliers, hand-picking the ones that will directly benefit you. Share in the expertise of our suppliers as they offer up their knowledge on a variety of topics through the webinars we host.

Industry supplier news

05 Jul 2021
Royal seal of approval for The Letting Partnership

The outsourced provider of client accounting services has won the Queen’s Award for Enterprise in 2021, in the innovation category for its Client Money HealthChecks and commended for being ‘outstanding’.

23 Jun 2021
Speed up the end-of-tenancy process

TDS ran a poll amongst letting agents to find out where the most time was spent in the tenancy deposit process. Nearly half of agents reported that dealing with deposit disputes took the most time, with over a third stating that the end-of-tenancy was heaviest on administration.

11 Jun 2021
Underinsurance: the hidden risk and how to protect your business

Inadequate or insufficient insurance cover may result in serious financial loss and can affect organisations of any size, and the pandemic has resulted in many businesses reviewing their cover in a more challenging environment.

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