Guidance launched to tackle COVID-19 rent arrears

ARLA Propertymark has joined forces with other leading organisations from across the housing sector to support tenants and landlords facing rent arrears as a result of the COVID-19 outbreak.

Family feeling stressed about moving house

Amidst concerns about the impact that the virus has had on tenant finances, the organisations have launched guidance offering practical ways in which agents, landlords, and tenants can work to address arrears that might be building as a result of the pandemic.

The guidance includes the need for all parties to flag up any problems that might be arising early on, along with advice about measures that can be taken such as agreeing rent deferrals, reductions, and suspensions.

It provides support also for tenants applying for benefits where need be and points to resources available to help develop budgeting plans to ensure that tenants can cover the cost of essential items.

'COVID-19 has posed significant challenges for both tenants and landlords. As a group, we are committed to doing everything possible to sustain tenancies both through and beyond this period of crisis.

The guidance being launched today has an important role to play in achieving this and we encourage all tenants and landlords to work through it together in a spirit of positive co-operation.'

A joint statement from:

National Residential Landlords Association
ARLA Propertymark
Chartered Institute of Housing
Property Redress Scheme
My Deposits
Tenancy Deposit Scheme