Jan is an experienced practitioner in the residential lettings industry with a career spanning over 30 years. She served as a Partner at Norfolk-based Arnolds Keys and led their residential lettings division for many years, contributing significantly to the firm's success.
Holding prominent roles within Propertymark, including a former President and Board member, and now an NAEA Propertymark Advisory Panel Member, Jan continues to contribute to the industry improvement through her educational and advisory/regulatory consultancy roles. More recently, she was instrumental in setting up the Propertymark member helplines and manages member services.