30 Jun 2022 155 Bishopsgate 8.30 – 16.30 National Conference

Why attend?

Our conferences are an ideal place to network with like-minded professionals, stay up to date with current legislation, learn business skills as well as providing you with the latest thinking on industry best practice. Propertymark members can also record their attendance as Continuing Professional Development (CPD).


Members: £150 (+VAT)
Non-members: £175 (+VAT)

Content specialists and industry influencers to give marketing masterclass

The recent property boom has seen buyers getting creative to get ahead of the competition with viewings and even offers now being secured via WhatsApp and Facebook Live, moments after a property is shown. Content should be an integral part of any agency's marketing strategy. For the first time ever, well known experts Amanda O’Brien, Christopher Watkin and Jerry Lyons will share strategies for success.

Keynote speakers
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The art of being brilliant

Dr Andy Cope | Doctor of Happiness

When the world’s doing its worst, it’s important that we know how to be at our best. Sharing findings of his happiness research, Andy promises simple and do-able principles that will make a huge difference at work and home. Whisper it quietly, but it might even change your life.

Described by his mother as not even the best writer in this family, Andy has managed to become a best-selling author. His ‘Spy Dog’ children’s series was a worldwide hit and he now writes about wellbeing and happiness for children, teenagers and adults.

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Train hard, fight easy

Sarah Furness | Well Be It

War veterans aren’t naturally cool under fire, people aren’t born with 007-esque levels of stoicism—it's a learned behaviour, and you can learn it too. Discover Sarah Furness’ unique HABITS formula and proven methods used by combat pilots which have been refined through her exploration and understanding of the human mind.

You will learn practical tools including the pilots ‘work-cycle' technique and applied cognitive techniques for greater focus, productivity and reduced burn out.


Andy Cope

Doctor of Happiness

Andy is a qualified teacher, wellbeing expert and ‘recovering academic’. His University thesis was 12 years in the making and the reward for grinding out his PhD is that he gets to call himself a ‘Doctor of Happiness’. The good doctor is lucky enough to work with some very large businesses including Astra Zeneca, Kelloggs, Johnson & Johnson, UEFA, Network Rail and NHS.

Described by his mother as not even the best writer in this family, Andy has somehow managed to become a best-selling author and is currently working on a writing project with Bear Grylls. His ‘Spy Dog’ children’s series was a worldwide hit and he now writes about wellbeing and happiness for children, teenagers and adults.

Sarah Furness

CEO, Well Be It

After graduating from Cambridge University, Sarah followed her dream to become an RAF helicopter pilot and Squadron leader. She led on operational combat tours in Iraq and Afghanistan. During her experiences both at home and at war, she learnt that tough capable people don’t always feel as strong as they look. This prompted her to re-train and harness her experience and passion to help people use their impressive (but often mischievous) brains as a force for good.

Sarah's experiences as a combat operational commander, helicopter pilot, mother and mindfulness coach has led her to develop her own unique Healthy Automatic Behaviours In Threatening Scenarios (HABITS) formula—a way to train the mind to master pressure and accomplish zen like levels of self-belief and inner calm.

Liana Loporto-Browne

President, NAEA Propertymark

Liana has over 22 years’ experience working in both large corporate and boutique agencies and enjoys the thrill of sharing in client and buyer journeys. She started her career at the largest real estate company in her native Malta, before re-locating to the UK in what was supposed to be a sabbatical. Her experience in ‘the most vibrant property market in the world’ with one of the leading corporate agencies in London meant she never left.

Jerry Lyons

Founder, Estate Agent Content Club

Jerry is the founder of the Estate Agent Content Club which is ranked by Google Reviews as the UK's number one content creator for the agency industry. A former award-winning journalist, Jerry and his team have been creating blogs, guides, prospecting letters, and email nurture campaigns for agents since 2015.

Stephen McCarron

President Elect, NAEA Propertymark

Stephen has worked in the Northern Ireland property market for thirty years and been an active NAEA Propertymark member since he began. He started out with Nationwide Estate Agents and working his way up the ranks to eventually open his own agency Donnybrook Estate Agents in 1997.

Anthony Meadowcroft

President, NAEA Commercial

Anthony has a clear and passionate approach to the market, advocating a more robust approach to legislation within the industry to improve standards and challenge general practice. Anthony is committed to offering the very best in client service and ensuring transparent practices are in place across the market to deliver this.

James Munro

Head of the National Trading Standards Estate and Letting Agency Team (NTSELAT)

James joined the Trading Standards profession in 1989 and spent many years as an operational Trading Standards Officer—he now leads the National Trading Standards Estate and Letting Agency Team (NTSELAT) and oversees the regulation of estate agency work in the UK and the private rented sector in England.

National Trading Standards works closely with the redress schemes, professional bodies and government, and the team is there to protect consumers and safeguard businesses in the property sector. James is a Chartered Trading Standards Practitioner, a qualified coach and mentor, and  a regular speaker at industry events.

Amanda O'Brien

Founder, Content for Estate Agents

Amanda is a content creator, writer and founder of contentforestateagents.co.uk a service born out of her genuine frustration at the lack of high-quality content available for independent estate and lettings agents. Driven by her passion for words, and with more than 15 years of experience, Amanda takes pride in providing premium content for her clients.

Trevor Palethorpe

Vice President, NAVA Propertymark

Trevor heads up the John Pye Business Assets and Property departments. Over past two decades he has provided valuation and sales advice on some of the UK's most high profile insolvencies including Phones4U, Jack Wills and Carillion.

Steve Rawling

International Business Coach and Author

Steve has helped hundreds of estate agents and property companies tell better stories about the work they do. He is an international business coach and author, and has spent over 20 years as a TV journalist with the BBC.

Chris Watkin

Christopher guides, supports, mentors, consults, counsels many hundreds of UK letting and estate agents in their quest to grow their lettings and estate agencies businesses. 

Francis West

CEO, Security Everywhere

Originally from South Africa, Francis has spent nearly 30 years in the UK delivering IT and cyber security solutions to businesses. He launched Westtek Solutions with the aim of redefining IT Support to small and medium-sized enterprises (SMEs).

Through hard work and innovation, he has formed strategic partnerships to provide comprehensive support and cutting-edge cyber security solutions through Security Everywhere, a cyber security focussed business aimed at educating and protecting over one million people from cyberattacks by 2023. Francis is a mentor for CompTIA, helping train the technology gurus of the future and believes that it is the increase in cyberawareness that is at the heart of the solution to the threats we all face.

Look back at the national Conference 2020

Platinum Sponsor
Gallagher logo



Gallagher are Propertymark's official insurance broking partner, offering up to 20 per cent off professional indemnity insurance for Propertymark members. The insurance scheme is underwritten by Hiscox, and has enhanced coverage provided for theft by employees, an element which is sometimes excluded from professional indemnity insurance. We may be able to reduce your insurance costs by combining your professional indemnity with a combination of the add-on products. Contact our dedicated team to find out more.

I thought this was the best conference I have been to and I have been coming for years.  

Amy Reynolds National Conference 2020

The venue was excellent and by far the best seminar environment I had attended for a property conference.

Mark Williams National Conference 2020

Very well organised event, lovely venue, full packed useful itinerary on a whole, pleasure to attend.  

Marcus Feinhols National Conference 2020

155 Bishopsgate

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