The Letting Agent Code of Practice (Scotland) Regulations 2016 came into force on 31 January 2018 and applies to everyone carrying out letting agency work in Scotland. The Code of Practice sets out standards for letting agent services, including specific requirements on how clients’ money should be handled.

It was introduced to protect landlords and tenants while eradicating poor quality housing. It states that it will 'help raise standards (where this is needed) and help build a more effective Private Rented Sector that meets the needs of tenants, landlords and letting agents'. Read the Code of Practice...

14 Sep 2017
Fact sheet: The Letting Agent Code of Practice (Scotland) Regulations 2016

The Housing (Scotland) Act gives powers to the Scottish Government to create a Code of Practice and introduces new rules, which all letting agents must follow. Read this fact sheet to see how the code of practice affects you.

18 Jul 2018
Fact sheet: The Letting Agent Registration (Scotland) Regulations 2016

The Housing (Scotland) Act was passed on 1 August 2014 and sets out the Scottish Government’s plan to improve levels of service and professionalism from letting agents.

Propertymark Qualifications

Specialist, regulated property qualifications which you can complete flexibly through distance learning or with additional support with a Propertymark Qualifications recognised centre.

Training courses

Our courses cater for everyone no matter what stage you are at in your career. They are delivered by industry experts and covering a large variety of property-related subjects.

Visit the Scottish Government website's letting agent registration guide for more information on how to apply, training, qualifications and how to renew your registration.

Joining the Letting Agent Register

Letting agents working or managing property in Scotland need to meet the minimum training standards and join the Scottish Letting Agent Register to legally trade.

Qualifications and training
Registration requires evidence that everyone in your business (who needs to) has the relevant qualification covering the essential aspects of residential letting. The qualification must be SCQF Level 6 or above.

Propertymark Qualifications is one of four training providers approved by the Scottish Government. If you achieved the Level 6 Award in Residential Letting and Property Management within the last three years then you meet the training requirement. You will need to do 20 hours additional training if you passed the qualification over three years ago. 

Fit and proper persons test
Everyone applying to be on the register will need to meet the standards laid out in a ‘fit and proper person test’. If you apply on behalf of your company, the Scottish Government may need to conduct the test on multiple people within the company.

Client Money Protection (CMP) and professional indemnity insurance
All agencies must ensure they hold client money in a dedicated client account. Many agents have found that banks and building societies provide ARLA Propertymark members easier access to dedicated accounts. You must also belong to a Client Money Protection (CMP) scheme and hold Professional indemnity insurance. Our CMP scheme meets the levels required in the Code of Practice.

What happens if i do not register?
It is a criminal offence to carry out letting agency work in Scotland if you are not on the register—with the possibility of fines of up to £50,000 and prison sentences of up to six months for those convicted. 

Application fees
The application fee is for a three-year registration and the fee you pay is determined by the number of offices your business has where letting agency work is carried out.

Related news

14 Sep 2021
Scottish Government update framework for letting agent compliance

Requirements and expectations have been clarified in an update provided to Scotland’s private rented sector (PRS), particularly on training and registration.

04 Aug 2020
Scottish Government continue to refuse LARN applications

14 applications from agents requesting a letting agent register number (LARN) have been refused by the Scottish Government, with the specifics for the refusals not yet specified in the most recent update, however, details for some of the refusals will be published shortly.

04 Mar 2020
Scottish Letting Agent Registration figures update

The number of approved letting agents managing properties in Scotland now totals 889 with applications still undergoing the registration processes.

20 Dec 2019
Scottish Letting Agent Registration figures update

The number of letting agents in Scotland who are now operating with a Letting Agent Registration Number (LARN) stands at 863. With 32 applications having been withdrawn.

12 Nov 2019
Scottish Letting Agent Registration figures update

The number of letting agents in Scotland who are now operating with a Letting Agent Registration Number (LARN) stands at 837 from 977 applications received by the Scottish Government.

01 Jul 2019
Scottish Letting Agent Registration figures update

The number of letting agents in Scotland who have now been issued with a Letting Agent Registration Number (LARN) now stands at 687 from the 938 applications received by the Scottish Government.

RoPA news

11 Nov 2021
Building consumer confidence within the lettings industry

A roundtable examined ways in which transparency can be improved within the private rented sector (PRS), with views presented by some of the industry’s leading voices looking at how working together can help stabilise the sector.

22 Oct 2021
Pressure builds for UK Government to respond to RoPA report

On 20 October 2021, the House of Lords debated the UK Government’s plans to implement the recommendations of the Regulation of Property Agents Working Group, published on 18 July 2019.

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