Board and governance

Managing Director - Pinkertons

Victoria founded multi branch agency Pinkertons in 2006 after graduating from the University of Ulster. She is passionate about raising standards within the industry and champions regulation. 

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Head of Facilities Management and Service Manager for Clyde Property

I started as a Property Manager with Clyde Property back in 2015 with no prior experience in the industry and worked my way to management level by 2018. I completed my Level 6 Award in Residential Letting and Property Management in that time. Almost 8 years on I have progressed to Head of Facilities Management and Service Manager for Clyde Property where I am responsible for investigating and responding to all complaints of Letting nature.

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Managing Director - Glenham Property

Miles has a long background in customer service working for many Years in the motor industry with BMW retail and also as a Regional Manager for Mercedes-Benz UK overseeing retailers across various parts of the UK. Following the study and attainment of his MBA from The University of Edinburgh Miles got involved the lettings industry through his role with Lettingweb as Managing Director. This led to him founding Glenham property in 2009 where he could put to good use his passion for customer service. Glenham is now a multi award winning agent based in Edinburgh with a complete focus on raising the standards of the industry for both landlords and tenants.

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Belvoir Franchise

Zoe, following her work in the Public Sector became Director of her own Lettings Agency almost 20 years ago. With a degree in Social Policy , a Level 4 Qualification and a passion to effect change within the property sector she became an ARLA Board Member, which sadly she had to give up when she moved to the Highlands of Scotland. But with this move she now has the opportunity to live in a place she loves and work with the industry loves as Executive for the Highlands and Islands

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Head of Lettings - Peter Alan

Angela is Head of Lettings for Peter Alan Ltd and the first Welsh ARLA Propertymark President. She brings over 30 years’ experience, along with vital knowledge of working with Government and advising on the practical implications of regulation in the Welsh Private Rented Sector.

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Lettings Manager – H&H Land & Estates

Pauline started her career with a renowned Warwickshire independent agency in 1997. Initially working in the sales department as a secretary and then negotiator before transferring to lettings, she worked her way through the ranks to a Director position over a period of almost 25 years.

In 2014, Pauline achieved the NAEA, ARLA and ARLA (Inv) industry qualifications successfully meeting her own target to attain all three within one year. More recently, she has realised a dream to live closer to the Lake District and is now Lettings Manager for H&H Sales & Estates, based in Carlisle. 

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Sansaw Estates

Marie started her lettings career in 2002 as an apprentice and worked her way up through the ranks to Managing the Lettings Portfoilo. Having spent the most part of her career working for a High Street Agency, Marie decided in 2020 to take on a new venture Managing residential and commercial properties for an Estate. Marie has a real passion for Lettings and helping shape the industry for the future. 

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Kingswood Residential Investment Management

Adam is your East Midlands Regional Executive who has over 15 years’ experience in the lettings sector. Adam owns an independent lettings agency operating in Nottingham and Mansfield. He is passionate about the letting profession and is keen to promote high industry standards and to collaborate and support other agents in a none competing way

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Company Director - Black Cat Residential Property Ltd

Wendy has worked across all disciplines in property since joining a large corporate agent in 1993. She is the Company Director of Black Cat Residential, based in Wisbech in the heart of the Fens and now specialises in Lettings & Property Management. Wendy has been ARLA Qualified since 2012.   

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D+J Lettings & Property Management

Dharmesh’s combined experience in property (20 years as a landlord) and finance (23 years in banking) makes him highly knowledgeable and an expert in lettings and buy to let investment property. As a Director, Dharmesh is responsible for the growth, development and daily management of D+J Lettings.

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Haslams Estate Agents

Megan Eighteen is a seasoned property professional with over 14 years of experience in the industry. Currently serving as Operations Director at Location Location, she has a wealth of knowledge in all aspects of property management and operations, and is committed to delivering exceptional service and results for her clients.

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General Manager - Reside Bath Ltd

In 2011, Toby swapped his career in teaching for an admin role in a lettings agency and never looked back. In the proceeding years, he worked in most agency roles and was appointed a Director of Reside Bath in 2016. He is passionate about increasing knowledge and standards in the sector, and helping Propertymark members in the South West to benefit fully from their memberships.

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Plymouth Home Lettings

Jacqui specialises in residential lettings in the Southwest of England and is passionate about people and property. Plymouth Homes Lettings, is a multi-award winning company, which she believes is down to the company policy of always ‘doing the right thing’.

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Lang Llewellyn & Co

With a law degree, a love of Cornwall, 15 years’ lettings experience and a passion for the profession, Sophie is currently a director at Lang Llewellyn & Co.

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Lettings Director - Your Move

Lettings Compliance Director for Your Move and Reeds Rains based in Southampton and an ARLA Propertymark Past President.

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Callaways Estate & Lettings

James has been in the industry for 20 years, he specialises in residential lettings and property management. James is passionate about raising standards within the industry and being able to assist the Propertymark members in his region.

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Michaela has been a property professional in South East London for over 30 years. Managing Director of a busy SE London Lettings and Management agency MyHome Bespoke. Client retention is excellent because Michaela is passionate about delivering the best professional service. 

Michaela has been regional executive for South London since 2020 and her goal is to spread the word about the benefits of Propertymark membership, how it has benefited her business. To help members get the most out of their Propertymark membership  and the importance of CPD and compliance. Michaela is passionate about all aspects of property and raising industry standards.
 

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Savills

Georgina has worked in the property industry since 2006 and runs Savills lettings department based on Sloane Street. With experience predominantly in Prime Central London as well as in the South West London and Surrey markets, Georgina’s role involves key client management across the Sloane Square and Belgravia portfolio. In 2015, Georgina was also appointed as the ARLA Propertymark Central London Regional Executive. She obtained Fellow status within ARLA Propertymark in 2014, and qualified as a Chartered Surveyor in 2020.

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Dexters London

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Associate Partner - Unique Property Company

Danny has been a Regional Executive since 2015, he is passionate about ensuring a fair industry and providing great, long-term customer service. Danny is an Associate Partner with Unique Property Company, selling and letting one-off properties around London.

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Chestersons

Frances specialises in Property Management at Chestersons. In early 2021 she set up a Property Management training Academy for apprentices who are just starting out in the industry and is really enjoying developing the next generation of Letting Agents.

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17 years ago I walked into a local letting agent as a young 18 year old man looking for a job, it wasn’t too soon after that I realised not only had I found a job but a career that I could get passionate about. Over my career I have worked in a number of different roles as a letting agent; negotiator, property manager, accounts assistant, property inspector and branch management.

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Kate has been working in the lettings industry for over 15 years. She has previously worked at two corporate estate agents and is now the Head of lettings at Rayners estate agent in Warlingham. She has a passion for providing excellent customer service and keeps up to date with all new letting and property management legislational changes. She is ARLA level 4 qualified.

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Jennifer has nearly a decade of experience within the industry and has worked in the majority of letting agency roles across North Yorkshire. Jennifer has recently been appointed to head up the expansion of an independent sales agency into residential lettings and is passionate about increasing professional standards within the sector.

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With nearly 10 years Lettings & Property Management experience, I am dedicated to inspiring the younger generation to pursue a career within the industry. 

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Owner - Cdk Lettings

Cheryl has over 15 years of industry expertise and for the last seven years, she has owned Cdk Lettings, an independent agency specialising in lettings and property management. 

Cheryl is dedicated to delivering exceptional service and raising standards in the property industry.

Lettings Manager - Sheldon Boseley Knight

Josh is a property expert based in Worcestershire who works for Sheldon Bosley Knight. Since entering the industry in 2017, his passion is a commitment to a client centre approach where the individual’s unique identity and objectives are at the forefront of the process. His focus is ensuring everyone has a platform to voice their views and assist the Propertymark members across the region.

Operations Director - Cavendish Rentals

Nicola has worked in the lettings industry since 2003 and is an integral part of the team that helps to run Cavendish Rentals in North Wales and Cheshire. 

As Operations Director, Nicola has a wealth of lettings and property management knowledge, and in 2012 she was one of the first in the country to pass the Level 4 Certificate in Residential Letting and Property Management. Nicola is committed and passionate about the industry and is keen to help improve standards and knowledge in the sector.

Director - Cosmo Grcace Property

Jessica has over 15 years experience in the lettings industry, working her way up from office junior to company director, enabling her to gain a wealth of experience in all aspects of the industry. Jessica achieved her Level 4 Certificate in Residential Letting and Property Management in early 2023 and is passionate about improving the way the lettings industry and private rented sector operate. 

Lettings Business Manager - Andrews

Tomasz started his lettings career in March 2008 as a trainee lettings negotiator for one of London’s most recognisable estate agencies. Over the years, he has gained extensive experience in sales, lettings and property management, working for several corporate brands. He currently oversees the Andrews lettings and property management division across South West London. He's passionate about always doing ‘the right thing’, improving industry standards and delivering excellent service.

CEO - Garrington Property Finders

With over 27 years of industry experience, Jonathan runs the largest independent buying agency in the UK.

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Group Legal Consultant - Countrywide

Peter is an advocate for the consumer and has campaigned relentlessly to raise professional standards.

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Partner - Arnold Keys

A former President, Jan runs an award-winning property consultancy in Norfolk, and is passionate about property sector education & standards.

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Based in Jersey in the Channel Islands, Gill has a reputation for honesty, integrity & professionalism, with over 20 years’ experience. Gill specialises in high value property transactions, confidential listings, residential property sales and rentals and market and probate valuations

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With over thirty years experience and a past President, Katie is a specialist in sales and lettings in the West County and runs an award-winning three office practice.

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Has been based in Norfolk for more than 30 years.

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Liana has over 22 years’ experience working in both large corporate and boutique agencies and enjoys the thrill of sharing in client and buyer journeys. She started her career at the largest real estate company in her native Malta, before re-locating to the UK in what was supposed to be a sabbatical. Her experience in 'the most vibrant property market in the world' with one of the leading corporate agencies in London meant she never left.

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Partner - Alexander Reid and Frazer

Mary-Lou has worked within the Property sector for 20 years, becoming Partner of Alexander Reid & Frazer in 2018. As Regional Executive for Northern Ireland she is keen to meet with agents to help with their journey to becoming a member or improving on their membership.

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Managing Director - Miller Metcalfe Estate Agents

Stuart has worked in estate agency for over 20 years, covering the whole of the North West area. I pride myself on delivering excellent customer service with a friendly, approachable manner. I started my working life in banking and lived in London for a short while in my younger days. In my role, as Managing Director, every day is different, but also really satisfying. 

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Managing Director - Trading Places

Having started her own agency Trading Places at just 23, Lauren relied on her NAEA Propertymark membership for invaluable support during that time. She saw her Presidency as a way to provide an active role in mentoring and guiding newly qualified agents, or those looking towards a career in the property sector.

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Region: Yorkshire

Sam commenced her career in the legal sector and side stepped into property in 2003. She cold started Dinsdales Estates as an independent sales and lettings agency. With a passion to improve consumer awareness of our industry she became a Propertymark member and believes in professionalism and regulation.

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Branch Manager - Reeds Rains

David started in agency in 2004 and has been with property mark since 2006, he has worked in both independent and corporate estate agency and has a diverse background in sales, lettings and auction. A hands on estate agent that has a track record for building high-performance teams, he shares in Propertymarks ethos of levelling up and empowering agents through knowledge to raise industry standards.

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Branch Partner - Michael Graham

Experienced property professional gained from working for over 30 years' in the estate agent industry. SaaS property software specialist and programmer. Founded Streamline Solutions, main product - Jupix, now owned by Zoopla.

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Associate and Senior Valuer - Watsons

Has been based in Norfolk for more than 30 years.

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Owner - Sawdye and Harris

With over thirty years experience and a past President, Katie is a specialist in sales and lettings in the West County and runs an award-winning three office practice.

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Director - Jackie Quinn & Co

Award winning estate agent who has been helping people move for over 30 years.

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Liana has over 22 years’ experience working in both large corporate and boutique agencies and enjoys the thrill of sharing in client and buyer journeys. She started her career at the largest real estate company in her native Malta, before re-locating to the UK in what was supposed to be a sabbatical. Her experience in 'the most vibrant property market in the world' with one of the leading corporate agencies in London meant she never left.

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Director - Christie’s Hunt Estates

Based in Jersey in the Channel Islands, Gill has a reputation for honesty, integrity & professionalism, with over 20 years’ experience. Gill specialises in high value property transactions, confidential listings, residential property sales and rentals and market and probate valuations.

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Managing Director - Pinkertons

Victoria founded multi branch agency Pinkertons in 2006 after graduating from the University of Ulster. She is passionate about raising standards within the industry and champions regulation. 

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Anneke started working in property as a trainee in 2001, becoming a member of Propertymark in 2005. In the following years she has worked at a senior level in a broad range of agency areas leading both small and large teams. Her love of agency is a simple one, it is recognising a client’s needs and assisting them through the process using her experience to make it as painless as possible. Anneke now wants to pass on this knowledge, helping to guide new agents to offer exemplary service whilst acting with integrity and raising our industry’s standards.

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Prior to being in the housing industry, Sam served six years with the Royal Navy. He has since spent 26 years in housing; working for Southwark Housing 1996 completing HND qualifications in Sociology, Housing Management, Legal and Physical Aspects of Housing. In 1998 Sam switched to the private sector completing technical exams for NAEA membership and gained the NAEA Certificate in Residential Lettings and Management. Sam’s estate agency is based in North Kent established in November 2007 merging in 2012 with a Property Management business to form Edward Ashdale. Sam has been a member of NAEA Propertymark for 24 years.

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Gemma founded Lake District Relocation a property-finding agency in 2020, a former estate agent in The Lake District with over a decade's worth of experience. She is a Fellow member of the NAEA Propertymark having achieved her level 4 qualification. 

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Matt started working in the industry as a trainee negotiator in 2006 and opened his own agency in 2014, based in Worthing, West Sussex. A Fellow of both the NAEA and ARLA, Matt firmly believes qualifications are the best way for agents to demonstrate to clients that their property will be well looked after, whilst simultaneously professionalising the industry and raising standards.

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Chris has been working at Hall & Scott for 7 years & Steven Smiths for 4 years and is responsible for Operations, Land & New Homes. Having previously ran his own development company and being involved in the Home Improvements industry for over 20 years. 

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Matteo joined the industry in 2016 and following his progression Matteo was appointed as the Residential Director for Alex Neil. As a member of the main board, Matteo is responsible for all sales and Lettings offices for Alex Neil in London, Kent & Essex alongside training and development. Matteo firmly believes in the importance of dedication, discipline and attitude which he also applies daily in his personal life, adhering to a strict training regime and completing Ironman triathlons and multiple marathons around the world. He relishes a challenge and setting goals and he currently aims to complete the six major marathons. Matteo is proud that his teams prioritise delivering excellent service, ensuring that every customers has a unique experience.

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Managing Director - Homesearch Ltd

Michael runs his own estate agency, Homesearch, in west London and has been in the property industry for over 25 years, building up a wealth of knowledge and expertise in property sales and build-to-rent.

With a passion for the industry and love for his local community, Michael believes that as NAEA Propertymark Regional Executive, he can express the importance of professionalism within the property sector.

Property Auctioneer - Network Auctions

Richard has been selling property for clients since 1986. He was NAVA Propertymark Auctioneer of the Year runner up in 2010. He has been successfully selling property at auction throughout the UK including collective sales in the South West of England and also at the Network Auction sales in Central London.

In addition, he has also conducted a number of “on site auctions” and he brings a wealth of experience, and a passion for selling property at auction.

Director - Essential Information Group

David has worked in the property auction industry since 1996 providing sector information and bespoke software solutions for auction houses in the UK and Europe.

Director of Strategic Relationships - Bidpath

George has over 20 years experience working in the auction industry and has been at the forefront of the auction technology sector for the last 15 years working with auctioneers globally. 

Director - MyAuction

Stuart began his career as an estate agent in Bath back in 2003 and made the switch to land and property auctions in 2008 working for a local, independent auction house. Due to his experience within different auction houses throughout his career, he has developed a deep understanding of the auction market and understands the strengths and weaknesses of each discipline whether it be ballroom auctions, traditional or conditional online auctions.

Having worked for and with some of the best auctioneers in the UK, he launched his own traditional online auction house—My Auction—in 2019. My Auction aims to create a fairer market place for buyers and sellers with the ultimate goal of changing the general perception of auctions within the UK property market.

Managing Director - Platts Bonson Licensed Trade Valuers

After working in Commercial Agency and Plant & Machinery Auctioneering in Nottingham for 2 years after leaving university, I have worked in the family business since 1990 as a specialist in Inventory Valuations to the Licensed and Leisure Trade and I have been a member of the Association of Valuers of Licensed Property since 1997.

I had been aware of Propertymark for some time and decided to join in early 2023 as I was attracted to the mission, vision and strategy to promote high professional standards through regulation, accredited and recognised qualifications, an industry-leading training programme and mandatory Continued Professional Development.

Director - Williams and Goodwin, The Property People

Melfyn is a chartered valuation surveyor, estate agent and auctioneer. He is based in North West Wales on the Isle Of Anglesey within Williams & Goodwin The Property People Limited which also has an auction division - All Wales Auction.
 
Melfyn is passionate about the estate agency industry. Starting in the industry in 1985, he progressed and started his own company with Tim Goodwin in 2001. 

Williams and Goodwin are an award winnng agency and are arguably the most successful estate agency operation in their area industry. 

Anthony is a Director at Charles Louis Commercial Agents, he has a clear and passionate approach to the market, advocating a more robust approach to legislation within the industry to improve standards and challenge general practice. Anthony is committed to offering the very best in client service and ensuring transparent practices are in place across the market to deliver this.

Michael has been Managing Director of Sealeys Walker Jarvis in Gravesend since 1993, which is a multi-disciplined firm, dealing with residential and commercial sales, lettings and auctions. He also holds home inspector and domestic and commercial energy assessor status, together with his Propertymark Qualifications Award.

Partner of Robinsons, a long established multi discipline professional practice with offices in Reigate and Dorking, Surrey, Steven has over thirty years’ direct experience and breadth of knowledge across the commercial agency and consultancy, residential, residential lettings and property management marketplace.

Steven kept to an early vision of wishing to have the diversity of expertise across the property market and has done so by structuring his career operating for ten years in each sector then moving to the next. A member of Propertymark for over 25 years and a past contributor to The Parliamentary Review he advocates the need to ‘promote and promote’ the credibility of our members as the property professionals of choice to the general public.

Simon is Managing Director of O’Brien Real Estate, a commercial property surveying practice with offices in West London and Berkshire. Since starting his career in 1996 he progressed to become an equity director in a long established multi disciplined Chartered Surveying group for fifteen years prior to forming his own company. Simon forms part of the Propertymark Commercial Advisory Panel and is also a member of the Propertymark Disciplinary Panel

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