Overview

21 Mar 2024 Exeter Racecourse 9.30 – 16.30 Regional Conference

FREE for members

* In response to demand we doubled the size of our conference programme and continue to offer members a free place at an annual National or Regional Conference (exluding #PMOne). Members can also attend a second conference in the same year for the non-member rate of £100 +VAT.

Ticket prices

Members: FREE *
Non-members: £100 (+VAT)

Headline sponsor
Rightmove logo no tagline

Every year, over 80% of all time spent on property portals in the UK is spent on Rightmove. We want to put the power of our audience and tools behind agents. That way, you can get on with what you do best – making moves happen. We’re also passionate about supporting the industry and making your life easier. That's why we’ve created comprehensive and accredited training for estate and lettings agents. In 2022, we supported over 30,000 agents by delivering over 15,198 hours of CDP. 

 

Speakers 

Timothy Bannister

Director of Property Science Innovation, Rightmove

Tim is the Director of Property Science Innovation at Rightmove combining data, technology and analytics to develop unique insight and drive property decision making. He is a regular guest on many national news outlets such as the BBC, ITV, Sky News and Bloomberg, discussing the latest data and key factors impacting the property market. Tim previously ran Rightmove’s Lettings and Overseas businesses, and before joining Rightmove in 2010, Tim worked in investment banking and strategy consulting. Tim holds an MBA from the Wharton School, The University of Pennsylvania, USA.

Sessions

Rightmove data and insights in your local area Thursday @ 9:30 AM

Stuart Collar-Brown

Advisory Panel Member, NAVA Propertymark

Stuart began his career as an estate agent in Bath in 2003 and made the switch to land and property auctions in 2008. Due to his experience within different auction houses throughout his career, he has developed a deep understanding of the auction market and understands the strengths and weaknesses of each discipline whether it be ballroom auctions, traditional or conditional online auctions.

Having worked for and with some of the best auctioneers in the UK, he launched his own traditional online auction house My Auction in 2019. My Auction aims to create a fairer market place for buyers and sellers with the ultimate goal of changing the general perception of auctions within the UK property market.

Sessions

Presidents’ update Thursday @ 11:50 AM

Alex Jeffery

Partner, Bright Solicitors

Alex heads up the Disputes and Litigation team at Bright Solicitors. He has experience in a wide range of litigation matters and predominately advises clients on contentious property matters such as commercial and residential landlords and tenants in connection with possession claims, dilapidations, and forfeiture. Alex also advises on matters arising from disputed rights of way, boundary issues together with general commercial property matters.

Sessions

Lettings: what to expect in 2024 Thursday @ 11:20 AM

Jason Lee

Head of Commercial, Propertymark

Jason is a vastly experienced sales and auction expert with a demonstrated history of building and growing companies. He worked in agency as both agent and supplier for over 25 years and is passionate about delivering excellent customer service and results. Jason takes pride in development, training and nurturing of all the team and watching them flourish. Multi-award winning in both agency and suppliers’ category from EA Masters, Sunday Times and Negotiator Awards.

Toby Leek

President Elect, NAEA Propertymark

Sales Manager for Laurent Residential with a demonstrated history of working in the property industry across Central London and Surrey.

Sessions

Presidents’ update Thursday @ 11:50 AM

James Munro

Head of the National Trading Standards Estate and Letting Agency Team (NTSELAT)

James joined the Trading Standards profession in 1989 and spent many years as an operational Trading Standards Officer working with local, regional and national enforcement agencies. He now leads the National Trading Standards Estate & Letting Agency Team, overseeing the regulation of estate agency work in the UK and the private rented sector in England. James has spoken at many property industry events and conferences over the last 10 years and has been involved in several collaborative projects to improve standards in the property sector. He is a Fellow of the Chartered Trading Standards Institute and a qualified coach and mentor.

Sessions

National Trading Standards Thursday @ 10:05 AM

Amanda O'Brien

Founder, Content for Estate Agents

Amanda O'Brien is the driving force behind Content For Estate Agents, the subscription service revolutionising online visibility for independent estate and letting agents in the UK. With a passion for elevating agents to the top of search results and boosting their lead generation through premium blog content, Amanda is a digital visibility whizz. Her 20-year journey in content writing, dedicated exclusively to the property industry since 2019, showcases her deep commitment to industry-specific expertise. A regular speaker at Propertymark events, Amanda's innovative approach makes it easy for agents to shine online.

Sessions

Location, location… optimisation Thursday @ 1:45 PM

Amy Sillitoe

Adjudicator, The Property Ombudsman

Amy has worked in dispute resolution for 12 years, seven of which have been as an adjudicator for Ombudsman Schemes.

Her role at The Property Ombudsman is to analyse evidence to get to the heart of unresolved disputes between agents and their consumers, conducting a thorough and objective analysis of a complaint leading to a proposed decision.

She will be delivering The Property Ombudsman’s Annual Review, which focuses on the enquiries that they received from agents and consumers throughout 2023, as this provides useful insight on what issues they are experiencing that later become complaints.

Sessions

TPO Thursday @ 3:00 PM

Gregory Tsuman

President, ARLA Propertymark

Greg’s lettings experience stretches back to 2002 and includes multiple industry awards including the Sunday Times Gold, The Negotiator and 'best' in the Estate Agent Guide UK.

Sessions

Presidents’ update Thursday @ 11:50 AM

Featured session
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Lettings: What to expect in 2024

Alex Jeffery | Bright Solicitors

Alex will discuss potential challenges and opportunities facing landlords in 2024 and he'll include a brief update on the legislative and tax changes which landlords need to be aware of over the coming year.

Look back at past events

View programme

Exhibitors

Clare Yates—what a great speaker, very engaging and made it light-hearted while gaining valuable tips.

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Penny Preston Lewis Haughton Wills

I think the ''Baddies'' from Trading Standards, The Property Ombudsman and GDPR updates were the most informative speakers, and had a real enjoyable approach, keeping heavy material quite light. Also meeting lots of like-minded letting agents and property professionals was nice!

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Dan Alsop CGT Lettings

All speakers very good and those who had exhibitions up in the 'mingling room'. Propertymark are doing some really good work now and you can see this has been building for a few years, I especially appreciated the comms during the lockdowns and the panic of Covid. The constant communication and info was very good and really helped.

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Phillip Bishop Perry Bishop

Well organised with excellent speakers and presentations. It was good to catch up with people in the industry too.  

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Andy Goundry

It was the first conference I have been too and took so much away from each speaker. Loved it, great meeting such passionate people.

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Becky Dutton

The talks were not too long and there were good amount of breaks throughout the day. All were very interesting and engaging, especially The Trading Standards and TPO talks. It was interesting to understand what they are doing so we can improve our standards.

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Emma Sanderson
Venue

Exeter Racecourse

Kennford
Exeter
EX6 7XS

View location on Google maps  →

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