News and reports

Propertymark works to ensure our members understand the full extent of their legal obligations, and for letting agents this includes tenancy deposit protection. The Siddeeq v Alaian court case highlighted concerns about how and when prescribed information must be served, and with the implementation of the Renters’ Rights Bill on the horizon, it’s a relevant reminder that agents must be precise and compliant when dealing with tenancy deposits in England and Wales.

The Welsh Government has confirmed it will not proceed with proposals that would have required landlords to pay tenants compensation when issuing a Section 173 possession notice. The decision follows extensive consultation and lobbying from Propertymark and other sector stakeholders, who welcomed the move as a win for common sense and fair reform.

From 29 May 2025, one of the major planning barriers landlords and property agents in England have faced when upgrading private rented sector (PRS) properties with low-carbon technology will be quietly eliminated. The changes are expected to accelerate installations and unlock thousands of properties previously constrained by limited outdoor space, assisting the UK Government to meet its target of installing 600,000 heat pumps annually by 2028.

Amendments to the Renters’ Rights Bill discussed on 12 May 2025 highlight growing support for the regulation of property agents (RoPA), including professional standards and mandatory qualifications, as well as increasing awareness of the market imbalance between the private rented sector (PRS) and holiday lets. Led by Lord Best and backed by senior peers, the amendments sought to push the UK Government to take faster action, referencing Propertymark’s campaign positions on both these key issues.

Jayne Bryant MS, Cabinet Secretary for Housing and Local Government announced that the survey will be undertaken in 2026–27, marking a major step forward in improving housing policy. This is a great campaign win for Propertymark – we have been calling for this for some time, including in evidence to the Senedd’s Local Government and Housing Committee, where we made it clear that without up-to-date and reliable information, ministers can’t make informed decisions that truly reflect what’s happening across Wales.

The property sector has seen a significant regulatory shift with the quiet withdrawal of the National Trading Standards Estate and Letting Agency Team (NTSELAT) Material Information Guidance. This change coincides with the enforcement of the Digital Markets, Competition and Consumers Act (DMCC Act) on 6 April 2025 which supersedes the Consumer Protection from Unfair Trading Regulations 2008 (CPRs) and has shifted power over consumer protections to the Competition and Markets Authority (CMA).

Property agents and landlords across England and Wales are increasingly facing prolonged delays when attempting to evict problem tenants—an issue being described as a postcode lottery due to the inconsistent and regionally varied response times within the County Court system. In response, the High Court Enforcement Officers Association (HCEOA), in partnership with Propertymark and other stakeholders, have launched a campaign to speed up possessions, calling on landlords to consider High Court enforcement as a more efficient solution in the most severely affected areas.

The House of Lords Committee stage of the Renters’ Rights Bill on 6 May 2025 reignited debate over one of the most emotive topics in the private rented sector: tenants’ rights to keep pets. While peers acknowledged the welfare and well-being benefits, concerns over landlord autonomy and property management featured prominently. Propertymark has consistently called for policy that safeguards landlords’ ability to protect their property and manage risks, while recognising tenants’ desire for companionship and emotional support through pet ownership.

The Scottish Government has set out detailed plans to tackle Scotland’s ongoing housing challenges in its Programme for Government 2025-26, with significant implications for property agents across the country. Propertymark welcomes the renewed focus on affordable housing and tenant protections, issues we have consistently highlighted through our policy engagement, particularly with regard to the Housing (Scotland) Bill. However, we reiterate our stance that truly resolving Scotland’s housing crisis requires the Scottish Government to urgently reassess the broader financial landscape affecting housing.