RoPA's proposed new regulatory framework is focused on estate agents in the UK and letting and managing agents in England. The private rented sector is a devolved issue meaning the Welsh and Scottish Governments have already introduced legislation to regulate letting agents.
RoPA's report recommends that:
- All agencies operating a residential property business should be licensed and licensing should include a fit and proper person test for company directors
- All staff delivering ‘reserved activities’ employed within residential agency business should be licensed and adhere to a Code of Practice
- All staff delivering ‘reserved activities’ employed within residential agency business should hold a qualification at Level 3 or above
- All company directors and management agents should hold a qualification at Level 4 or above
- A new regulator be appointed to oversee compliance with an overarching Code of Practice
As the Leasehold Reform (Ground Rent) Bill makes its way through Parliament, Propertymark’s research was used to explain why the Bill is the first step in addressing the scandal leaseholders have faced for years.