Training courses

As market leaders in the property industry, we pride ourselves on having a training satisfaction level of 97% and all our courses are delivered by industry experts.

We offer training at foundation, intermediate and advanced levels, catering for everyone at different stages of experience and covering all areas of property related subjects. Members, don’t forget attending a training course counts towards your annual Continuing Professional Development (CPD) requirement.

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Displaying 86 results
Foundation
Legionella awareness

This course will help you understand the severity of the disease and outline your legal responsibilities as an inventory clerk or property agent. It w...

Foundation
Lone worker safety

If your work requires you to visit domestic housing, void properties or business units alone, this course provides an outline of health and safety man...

Foundation
90 Days Planning

This course will help you create and execute highly powerful business activity that will drive you towards your major goals 90 days at a time.

Advanced
Block Management — Advanced

Our advanced course is best suited to those who have an understanding or some day to day experience of block management and who are looking to broaden...

Foundation
Effective Selling Skills for Estate Agents

This interactive course willl help you as an estate agent to develop your skills to become more effective sales person.

Foundation
How to be a Social Media Success

Learn how to be a social media success in just ten minutes a day. Build your business online and create a pipeline of leads without the need for cold ...

Foundation
Introduction to Inventory Management Part B

Building on part one, this course offers practical tutorials to guide you through the specifics of what should be included in an initial inventory.

Foundation
Level 3 qualification revision videos — Lettings

Study for the Propertymark Qualifications Level 3 Award in Residential Letting and Property Management at your own pace with our video-based revision ...

Foundation
Level 3 qualification revision videos — Sales

Study for the Propertymark Qualifications Level 3 Award in the Sale of Residential Property at your own pace with our video-based revision session.

Advanced
Level 4 qualification support course units 5 and 6

Support your study for the sales or lettings Level 4 qualification by completing our revision course. It covers exam criteria for the units positioned...

Foundation
Customer Focus

This course shows employees how to can contribute to a customer service culture through effective communication and taking responsibility for meeting ...

Foundation
Objective Setting

This course equips managers to better set team objectives in line with an organisation’s strategy whilst also incorporating individual targets and mot...

Foundation
Performance Capability

This course provides a framework for managers to support employees and resolve performance issues swiftly, fairly and consistently.

Foundation
Performance Management

This course provides a framework for managers to support employees and resolve performance issues swiftly, fairly and consistently.

Foundation
Preventing a Data Breach

This is an informative, motivating and immersive course set inside the virtual organisation Antilion Tech, where you will be challenged to uncover the...

Foundation
Protecting Data and GDPR

This course focuses on the General Data Protection Regulations (GDPR) with an emphasis on accountability and ownership when it comes to processing and...

Foundation
Records Management

Managing information properly is vitally important for an organisation of any size and keeping solid records can be one of the most important assets o...

Foundation
Sickness Absence

Every year 190 million working days are lost due to sickness absence in the UK, this course provides a framework to resolve absence issues quickly, fa...

Foundation
Soft Skills for Customer Service

This video goes through the five most important drivers of customer satisfaction and how effective employee communication helps deliver them.

Foundation
Treating Customers Fairly

This course is aligned with Financial Conduct Authority (FCA) guidelines to show financial sector employees how customers should be treated and what t...

Foundation
Making Appraisals Count

Help inspire employees to reach their potential while focusing on what makes the biggest impact on an agency business.

Foundation
Market Appraisal and Valuation of Residential Property

Estate agents are expected to interpret the local market, determining value to the process when it is not necessarily a scientific process led by data...

Foundation
Mastering Communications to Increase Profit

From the power of storying telling to productive conversations, this course will provide you with effective interaction methods to gain a competitive ...

Foundation
Maximising the Value of your Lettings Business

NATHAN EMERSON: This course will cover how to grow your business, acquisitions and mergers and how to obtain the best deals from your supply chain.

Foundation
Introduction to Commercial Property Management

Develop the knowledge you'll need to manage commercial property with our introductory course.

Foundation
Introduction to Planning and Development

It's important to understand the value of land and the process of development to better advise clients.

Foundation
Land and New Homes

If you're looking to expand your business into the new homes sector this course will help your business succeed in a competitive marketplace.

Foundation
Leasehold: How to read leases

Navigate your way around leases to quickly find the answers to day-to-day questions which typically arise.

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