The professional body
for the property sector

If a tenant raises a formal complaint about something that happened eighteen months into their tenancy, what would a typical property record show? Not what the agent remembers. Not what the landlord believes happened. What the documentation can prove, line by line, date by date. Propertymark Industry Supplier, Inventory Base, explores why this question matters now, in ways it never has before.

Tackling empty homes is a practical and achievable way to increase housing supply without relying solely on new development. By combining stronger local action, targeted incentives, and clearer national direction, governments can unlock the potential of existing housing stock and support more people into secure homes.

Delays in the court system continue to undermine the private rented sector, with new figures reinforcing long-standing concerns raised by Propertymark about access to justice for landlords and agents. Recent data highlights severe and ongoing delays in possession proceedings, with cases taking many months to conclude, reflecting a wider trend that is damaging confidence in the sector.