Best practice guides

Allowing pets can help landlords attract a wider pool of prospective tenants and may lead to longer, more stable tenancies. While concerns around property damage, noise, allergies and ongoing responsibilities are understandable, this guidance outlines practical steps to help manage those risks and ensure compliance.

The Act changes the process of selling tenanted property. There are new grounds for possession, key legal requirements, practical considerations for sales agents and auctioneers, and ways to manage marketing, tenant expectations, and compliance throughout the transaction.

It’s a criminal offence to trade as an estate agency or letting agency business that handles high-value transactions without being registered with HMRC for money laundering supervision. Make sure you know the rules and risks, and ensure that criminal gangs or unscrupulous individuals are not using your business to exploit their ill-gotten gains.

It’s a criminal offence to trade as a high value dealer or property auctioneer without being registered with HMRC for money laundering supervision. Make sure you understand the rules, educate yourself about the risks and ensure criminal gangs or unscrupulous individuals are not using your business to exploit their ill-gotten gains.

The Renters’ Rights Act 2025 introduces the biggest changes to the private rented sector in England for over 30 years. In this guide, we outline the key things you need to know and what you need to think about to help you adapt.

Under the Renters' Rights Act 2025, landlords won’t be able to give notice to tenants without a reason. The UK Government has created an exception to this, which will allow landlords renting Houses in Multiple Occupation (HMOs) to full-time students to gain possession. This guide outlines the details.

The Renters’ Rights Act 2025 will bring significant changes for landlords across England. This guide has been created to support landlords through the transition, it also highlights how professional letting agents can help ensure compliance, reduce risk and manage tenancies with confidence.

This practial guide explains how the Renters’ Rights Act 2025 affects tenants, from open-ended tenancies and rent increases to pets, property standards and eviction protections. Designed to simplify the new rules, it helps tenants understand their rights, responsibilities and what to expect from landlords and letting agents.

From 27 December 2025, local housing authorities in England will have powers to investigate potential breaches of housing law by landlords, agents, and others involved in the private rented sector, allowing them to request information, seize documents, and enter business premises under certain circumstances.

Historically, many agents relied on predictable fee structures such as renewal fees, contract reissues, and negotiation charges tied to fixed-term tenancy cycles. As renewal events change, and rent increases follow a statutory process, professional letting agents should seize this opportunity to redesign service level fee schedules around ongoing value and compliance expertise.

Property agents and their businesses must assess risk, create safe systems of working, communicate these to their employees as well as monitor and review their systems on a regular basis. By making customers aware of potential hazards, property agents will be offering a higher level of professionalism and customer service.