Best practice guides

From 27 December 2025, local housing authorities in England will have powers to investigate potential breaches of housing law by landlords, agents, and others involved in the private rented sector, allowing them to request information, seize documents, and enter business premises under certain circumstances.

It’s a criminal offence to trade as an estate agency business, or letting agency business handling high-value transactions, without being registered with HMRC for money laundering supervision. Make sure you know the rules, risks and ensure that criminal gangs or unscrupulous individuals are not using your business to exploit their ill-gotten gains.

It’s a criminal offence to trade as a high value dealer or property auctioneer without being registered with HMRC for money laundering supervision. Make sure you understand the rules, educate yourself about the risks and ensure criminal gangs or unscrupulous individuals are not using your business to exploit their ill-gotten gains.

Property agents and their businesses must assess risk, create safe systems of working, communicate these to their employees as well as monitor and review their systems on a regular basis. By making customers aware of potential hazards, property agents will be offering a higher level of professionalism and customer service.

Governments across the UK are consulting on implementing new energy efficiency standards for private rented property. Propertymark wants to see more energy–efficient homes, but new rules and requirements must be realistic and achievable.

This guide provides Propertymark estate agents with best practice on helping people buy and sell leasehold property. Estate agents have a level of responsibility under the Consumer Protection Regulations to pass on all material information in respect of a lease.