Propertymark works to ensure our members understand the full extent of their legal obligations, and for letting agents this includes tenancy deposit protection. The Siddeeq v Alaian court case highlighted concerns about how and when prescribed information must be served, and with the implementation of the Renters’ Rights Bill on the horizon, it’s a relevant reminder that agents must be precise and compliant when dealing with tenancy deposits in England and Wales.

The property sector has seen a significant regulatory shift with the quiet withdrawal of the National Trading Standards Estate and Letting Agency Team (NTSELAT) Material Information Guidance. This change coincides with the enforcement of the Digital Markets, Competition and Consumers Act (DMCC Act) on 6 April 2025 which supersedes the Consumer Protection from Unfair Trading Regulations 2008 (CPRs) and has shifted power over consumer protections to the Competition and Markets Authority (CMA).

Plans are afoot to strengthen HMRC (HM Revenue and Customs) to act quickly and robustly against professional tax advisers who help clients avoid paying the correct tax. Propertymark welcomes this because it aligns with our calls to the Treasury, and we support HMRC’s ambition to ensure the financial sector upholds the highest standards and integrity of the tax system.

The Digital Markets, Competition and Consumers Act (DMCC Act) was enacted on 24 May 2024 and provides regulation of competition in digital markets, amending the Competition Act 1998 and the Enterprise Act 2002 and encompassing the protection of consumer rights and other related rights.

The UK Government’s Making Tax Digital (MTD) initiative is transforming how taxes are reported and managed, with significant implications for property agents. Self-employed individuals and landlords earning over £50,000 per year must comply with MTD for Income Tax Self-Assessment (ITSA) from 2026, and those earning over £30,000 from April 2027. In her Spring Statement on 26 March 2025, Chancellor Rachel Reeves, MP, announced that the threshold will decrease to £20,000 in 2028.

Letting agency businesses across the UK need to work to a new framework from 14 May 2025 under the Sanctions and Anti-Money Laundering Act 2018, and it is vital that every agent understands the rules and adjusts working practices and systems accordingly. Through our vast network of members, some confusion has been highlighted around the rules, and we have produced resources to navigate the requirements.

The UK Government has announced a significant change in fire safety oversight, transferring responsibility from the Home Office to the Ministry of Housing, Communities and Local Government (MHCLG) effective from 1 April 2025. The move responds to a recommendation of the Grenfell Tower Inquiry Phase 2 report and puts responsibility for building safety and fire under a single Secretary of State, enabling a more joined-up approach.

Energy Performance Certificates (EPCs) in Scotland are to be revised and updated to give consumers a clearer picture of their home’s energy performance and link better with the drive to cut emissions from buildings. The proposed changes include a new rating system with clearer information on the fabric energy efficiency of a property, the emissions, efficiency and running costs of its heating system, and the cost of energy to run the home.

The UK Government has published a new guide to help make small blocks of flats in England safer from fire. It has practical advice for agents, building managers and owners on improving fire safety in blocks of up to three storeys containing up to six flats and includes new legal requirements introduced through Section 156 of the Building Safety Act 2022.

The most recent compliance and registration penalties published by HM Revenue and Customs reveal 144 agents sanctioned between October and December 2023. Most fines were for failing to register at the required time, and the amounts ranged from £1,250 to £52,000. However, the largest fine on the list is for a High Value Dealer ordered to pay £175,701 for multiple failures in carrying out risk assessments, having the correct policies, controls and procedures, appropriate staff training, conducting due diligence, and record keeping.

In our response to Westminster City Council’s consultation on the renewal and potential expansion of a requirement for planning permission to erect sales and lettings boards, we argue that our members’ high professional standards mean they should be left out of the plans. Propertymark recognises the need to protect Westminster’s aesthetic appeal but cautions against measures that could disproportionately impact responsible property agents.

HM Revenue and Customs (HMRC) has seen a spike in Stamp Duty Land Tax (SDLT) repayment requests where it’s claimed a property is not suitable for use (NSFU) as a dwelling so the lower, non-residential rates of SDLT apply. However, over 95% of NSFU claims are found to fall well below the required threshold, leaving property owners at risk of penalties.

From 14 May 2025, letting agents, high-value dealers and art market auctioneers must make an official report to the HM Treasury Office of Financial Sanctions Implementation (OFSI) if they have evidence, or a reasonable suspicion, that a client has broken financial sanctions regulations. Propertymark promotes the important role property professionals have in preventing financial crime; however, it is disappointing that HM Treasury has not taken the opportunity to remove the anti-money laundering (AML) reporting threshold and simplify compliance for all agents.

The UK Government introduced the Bill to Parliament on 10 October 2024, proposing significant changes to workers' rights and employer obligations across everything from sick pay to trade union membership. Described as the biggest upgrade to employment rights for a generation, the legislation aims to help create secure economic growth, provide better support for businesses, and raise living standards across the UK.

The Department for Business and Trade (DBT) has published in-depth advice for anti-money laundering (AML) regulated firms to explain the legal protections around sharing client data. The Economic Crime and Corporate Transparency (ECCT) Act 2023 introduced provisions that allow businesses to tackle AML by voluntarily sharing and receiving information, however, agents have raised concerns that they may be liable for breaches of confidentiality.