The UK Government has set out its plans for reform, with changes aimed at making transactions faster, clearer, and more reliable. The roadmap points towards a more structured, more digital, and more accountable system which aims to reduce delays and fall-throughs. It will also place greater expectations on agents to gather, explain, share, and manage information from the start of the process.

Property auctions can offer speed, certainty and access to properties that may not be available through the traditional sales market. However, analysis of complaint data from The Property Ombudsman (TPO) shows that consumer understanding cannot be left to chance. The findings suggest that consumers are entering the process without appreciating the risks, timescales, fees, or the point at which they become legally or financially committed.

Findings from the Housing, Communities and Local Government Committee inquiry into the affordability of home ownership have revealed that the home-buying and selling process is a painful experience that reduces motivation to move and slows down the housing market. These findings closely reflect our evidence and support our consistent calls for improvements for consumers and agents.

Proposals to standardise the details provided in property listings are intended to improve transparency, speed up transactions and reduce fall-throughs, but without the right structure, shared responsibility, and practical implementation, the reforms risk placing unrealistic burdens on agents and slowing the process further. Propertymark supports the principle of better upfront information, but stresses that the current approach does not reflect how transactions work in practice.

Formal regulation marks a major shift in how these systems are overseen and how consumers are protected. For property agents, this change is important because it will affect how heat networks are operated, what information consumers must receive, and how agents advise clients and market properties connected to networks. Hundreds of thousands of homes, particularly in blocks of flats and new developments, are already connected, and their use is expected to grow as part of the UK’s decarbonisation plans.

Despite acknowledging concerns from Propertymark and others that property firms find pricing more complex because of tax, fees, and other variables, the Competition and Markets Authority (CMA) has pressed ahead with publishing generic guidance on price transparency under the Digital Markets, Competition and Consumers Act 2024. From 6 April 2025, the DMCCA replaced the Consumer Protection from Unfair Trading Regulations, so the CMA’s approach will shape day to day advertising for every agent.

A 12-week consultation will shape how estate agents provide upfront information to potential buyers during residential property transactions. This is a key opportunity for professionals to educate policymakers on how property marketing works in practice, highlight challenges, and outline what guidance is needed to make implementation effective and proportionate.

A package of fundamental reforms, centred on upfront information, digital data and ID, higher professional standards, and earlier binding agreements, has been released for a 12-week public consultation. Designed to make home moves quicker, more certain, and less stressful, the changes could cut typical timelines by up to four weeks and save consumers about £255m a year, according to the Ministry for Housing, Communities and Local Government (MHCLG).

We have responded to the Competition and Markets Authority (CMA) on its draft price transparency guidance under the Digital Markets, Competition and Consumers Act 2024 (DMCCA). From 6 April 2025 the DMCCA replaced the Consumer Protection from Unfair Trading Regulations, so the CMA’s approach will shape day‑to‑day advertising for every agent. Our message is clear: property is different, and the guidance must reflect that.

A record £7.9 billion has been committed over ten years to protect hundreds of thousands of homes, small businesses, and vital infrastructure from the growing threat of flooding. From high-performance flood barriers to nature-based solutions like wetland restoration, the programme will deliver long-term protection for communities and strengthen local economies, delivering on the UK Government’s Plan for Change.

The property sector has seen a significant regulatory shift with the quiet withdrawal of the National Trading Standards Estate and Letting Agency Team (NTSELAT) Material Information Guidance. This change coincides with the enforcement of the Digital Markets, Competition and Consumers Act (DMCC Act) on 6 April 2025 which supersedes the Consumer Protection from Unfair Trading Regulations 2008 (CPRs) and has shifted power over consumer protections to the Competition and Markets Authority (CMA).

Harmless plants, including Bindweed and dogwood, are frequently mistaken as Japanese knotweed, leading to unnecessary alarm and potential complications during property transactions, and further education is needed to help with identification.

The buyers of a £32.5 million mansion sued the seller after he failed to give honest information about the state of the property in pre-sale enquiries, particularly, a serious moth infestation. As a result, the court ordered the sale to be reversed, with the buyers receiving a refund of the purchase price plus £4m in damages, including compensation for ruined items.

Agents working with landlords who want to sell a previously-let property, with or without sitting tenants, must be well-versed in advising clients effectively on realistic pricing and the potential impact on the buyer pool. With the Renters’ Rights Bill set to reform tenancy law, watertight paperwork and record-keeping will be more important than ever, for buyers, sellers and agents.

HM Land Revenue (HMLR) provides vital information for agents listing properties to let and sell and completing the sales process. Quick, cost-effective access to these services is more important than ever as the industry adjusts to the latest material information guidance.