Agent expertise can help fill the mortgage knowledge gap
As the home finance market grows more complex, estate agents are urged to help educate consumers on their options. Buyers often struggle to understand the range of products available or how affordability is assessed, and property professionals are well placed to guide clients towards independent advice and trusted resources.
Propertymark's court reform message heard loud and clear in House of Lords
The latest debate over the Renters’ Rights Bill has brought attention to concerns frequently raised by our members, as Peers strongly echoed our longstanding warnings that the Bill risks putting the justice system under pressure following the removal of Section 21. The legislation proposes shifting all possession proceedings to Section 8, a mechanism that is far more reliant on timely and efficient court intervention.
How letting agents can support landlords and tenants amid unpredictable energy prices
With energy prices in the UK remaining volatile, both landlords and tenants are feeling the strain. For letting agents, this presents a critical opportunity to step in as a valuable intermediary—helping both parties navigate rising costs, understand new regulations, and adopt energy-efficient practices that protect everyone’s financial wellbeing.
Private rented sector asked to shoulder housing for asylum seekers
The UK Government has called on private landlords for help as part of a growing housing scheme led by outsourcing giant Serco, which manages asylum housing contracts for the Home Office across the Midlands, the North West, and the East of England. Reaction from the sector has been mixed, with stakeholders highlighting the wider context of rental market challenges, including legislative pressures and growing financial risks for landlords.
Letting agents in focus as Renters' Rights Bill advances
The Bill entered the House of Lords Committee Stage on 22 April 2025, marking a pivotal phase in its journey through Parliament. Propertymark welcomes the detailed scrutiny at this stage as peers examine the Bill line by line. Debate in the Lords has focused on striking the right balance between strengthening tenants’ rights and maintaining a functional rental market, with some peers voicing our members’ concern that the current measures could have unintended consequences.
Regulations widen the pool of expert ivory assessors
Three new museums are set to join the list of bodies that can advise the Animal and Plant Health Agency on applications for exemption certificates under the Ivory Act 2018. If an owner wants to sell ivory-containing items which were made before 1918 and are of outstandingly high artistic, cultural, or historic value, they must be expertly assessed by recognised institutions.
Non-domestic property risks missing 2030 energy targets by a decade
Recent research from Search Acumen indicates that the commercial property sector is on track to miss the UK Government's 2030 Minimum Energy Efficiency Standards (MEES) target, with full compliance projected only by 2040. Around half of all energy consumed in commercial and industrial buildings in England and Wales is in the rented sector, placing the onus on landlords to make energy efficiency and heating improvements.
Empty homes face fast-tracked takeovers
Westminster City Council wants a change in the law to allow local authorities to take control of private sector properties when they have been left empty for more than six months, significantly reducing the current threshold under the national Empty Dwelling Management Order (EDMO) framework. Propertymark recognises the vital importance of maximising housing supply and supporting sensible measures that bring empty homes back into use, however, we do, advocate for approaches that are proportionate, transparent, and fair to property owners.
Handling rent arrears disputes: what letting agents need to know in 2025
With private rents rising across England and Wales, it’s no surprise that rent arrears have become an increasing feature of tenancy deposit disputes. Though formal deposit disputes remain rare, affecting fewer than 1% of Tenancy Deposit Scheme (TDS) tenancies, the most recent TDS data shows that claims for unpaid rent appeared in over one in five deposit disputes. While not as frequent as cleaning or damage disputes, rent arrears cases can be more complex, often involving misunderstandings, poor communication, or a lack of proper documentation.
Welsh Revenue Authority prepares for bigger role as visitor levy plans progress
A new Corporate Plan for 2025 to 2028 sets out how the Welsh Revenue Authority (WRA) will expand its responsibilities and strengthen service delivery. The plan signals a step change in the WRA’s role, with implications for agents operating across the short-term lettings and tourism sectors in Wales.
Make material information your superpower
The time it takes to complete a property sale in the UK remains stubbornly high, with buyers and sellers facing delays that can cause deals to fall through and create stress. Propertymark’s Housing Insight Report demonstrates that 32% of member agents reported it takes an average of 17 weeks or more to progress from offer to acceptance to exchange.
Four common causes of professional indemnity claims against letting and sales agents
Trust is placed in lettings and sales agents by individuals and businesses who seek expertise, knowledge and attention to detail. With that trust, however, comes risk – and that's why it's essential to consider Professional Indemnity (PI) Insurance. Gallagher, the industry-approved supplier of insurance for Propertymark, offers cover for agency businesses to help protect them from the legal costs involved should a client make a claim against them due to a mistake or incorrect advice.
Trump tariffs and the UK auction market: adapting for the future
US trade tariffs are shifting global auction dynamics, and UK auctioneers are being drawn into the ripple effects of international policy. While these measures are largely designed to protect US industries from Chinese competition, theyâve also had knock-on effects on transatlantic trade, complicating the movement of goods and altering buyer behaviour in ways that UK auction businesses are starting to feel. So, how can UK auctioneers respond with confidence to a changing market?
Santander increases mortgage affordability — what this means for the market
The lender has reduced its stress testing rates and adjusted how they calculate income, enabling some customers to borrow up to £35,000 more than before. This follows calls from the Financial Conduct Authority (FCA) for lenders to review their affordability tests and ensure they are not too restrictive.
Heat in Buildings Bill to return with more realistic aims
Extensive revisions have been announced to the proposed Bill, which is designed to transition Scotland's buildings to cleaner heating systems and improve energy efficiency. Following consultations, including substantial input from Propertymark, the Scottish Government is now committed to developing a more balanced approach that aligns environmental objectives with economic realities.
Propertymark launches unified logo to build on momentum in consumer awareness
The new logo will be exclusively available to those who take up a new Company Advantage package, signalling to prospective clients that a business has successfully achieved accreditation. In research independently conducted by YouGov, consumers overwhelmingly chose the wording that would make them want to engage and instruct.