Company Advantage benefits

Choose from three specialist packages to suit your business

More information

How much does Company Advantage cost?

Prices listed are exclusive of VAT

Where no client money is held	Essential	Premium	Elite
Paying by monthly Direct Debit	£79.50	£129.50	£279.50
Discounted rate for subscriptions paid in full	£795.00	£1,295.00	£2,795.00

Where client money is held *	Essential	Premium	Elite
Paying by monthly Direct Debit	£99.50	£149.50	£299.50
Discounted rate for subscriptions paid in full	£995.00	£1,495.00	£2,995.00

* Plus CMP levy payable in one instalment. Click here for more information on the CMP levy.

Compare Company Advantage packages

Protecting your business	Essential	Premium	Elite
Professional indemnity insurance, including fidelity cover	✓	✓	✓
AML checks (plus discounted additional checks)	x100	x200	x350
Compliance Café	–	✓	✓
Streamlined regulatory framework (no Accountant's Report*)	✓	✓	✓
Cyber security	✓	+3 Mobile devices	+6 Mobile devices
Primary Authority Assured Advice	✓	✓	✓
Advantages for your company	Essential	Premium	Elite
Propertymark Connect lead generation	✓	✓	✓
Sales and Lettings helpline (Monday to Friday)	Normal hours 10:00 – 16:00	Extended hours 9:30 – 16:00	Priority Service 9:30 – 16:30
Access to Propertymark One	✓	✓	★ VIP
Terms of Business	–	Editable template	Bespoke solution
Tenancy agreements	✓	✓	✓
HR Support	–	–	✓
Tax and VAT Helpline	–	✓	✓
PR Crisis Helpline	–	✓	✓
Training credits	–	–	✓
Promoting your company	Essential	Premium	Elite
Logo, certificate and window sticker	✓	✓	✓
Welcome pack	✓	✓	✓
Phil Spencer toolkit	✓	✓	✓
Discounts for your company	Essential	Premium	Elite
Industry Supplier preferential rates	✓	✓	✓
TPO discount	✓	✓	✓
TDS discount	✓	✓	✓

* Not available to businesses with more than £1m total client money less insured tenancy deposits, more than 20 branches or operating as a Client Account Service Provider (CASP).

Frequently asked questions

Q. I already have a Professional Indemnity (PI) Insurance policy in place, how does this effect me joining Company Advantage?
Once you have signed up to Company Advantage, and are able to meet the acceptance criteria, your new PI insurance policy will begin at the point your existing policy is due to expire. Your policy will be for a full 12-month period regardless of when your Company Advantage subscription started.

If your current PI policy is with Gallagher, you do not need to do anything. They will automatically change over your policy to Company Advantage’s policy when it is next due for renewal.

If your current policy covers you for more than the £1,000,000 indemnity limit, Gallagher will provide a quote for the top-up difference.

Q. Does the PI Insurance cover Cyber Insurance and Public Liability Insurance?
Cyber Insurance of this nature is particularly personalised to individual businesses. Whilst Cyber Insurance is not included, Company Advantage offers a range of cyber security tools and tips to support your business in this area.

Likewise, Public Liability Insurance is not included in our cover. However, we can put you in touch with Gallagher who will provide separate quotes for both Cyber Insurance and Public Liability Insurance should you require them.

Q. Why is Company Advantage more expensive if you hold client money?
If you hold client money, regulatory checks are more complex. The fee within the monthly direct debit for Company Advantage includes a contribution towards this cost.

Q. What do I have to provide for the new compliance framework?
We ask for a bank statement that confirms your designated client account, the total amount of funds in the client account and the statement’s date. You will also need to provide a Copy of Ledger confirming the amount expected in the client account on the provided statement date.

We will also need to see evidence confirming the amount of deposits held in your client account (i.e. insured deposits); and/or by your deposit scheme (i.e. custodial deposits). This evidence can be a screenshot or photo providing the above information is clear. All documents provided must relate to the same date.

Q. Do the AML checks include Land Registry ownership verification?
They include proof of address via a Credit Reference Agency (e.g., Experian). Agencies can also opt to access HM Land Registry title documents (register, plan, and supporting documents), subject to an additional cost. These can be configured for payment by either the agent or the consumer and made available to buyers and conveyancers. Trading Standards recommend agents review these documents before listing a property.

Q. How much can I charge the client for an AML check?
Depending on how you choose to configure your platform you can also optionally have your clients sign their T&Cs, enabling your clients to do multiple steps of client onboarding in one place.

Any potential cost for this (i.e. whether it’s free or not) is entirely dependent on how you configure your platform.

Q. When will I get access to the documents and resources after signing up?
You’ll receive access within two weeks after we receive your initial payment—either the first Direct Debit instalment or the full amount.

Q. Are the training credits only for members, or can they also be used by staff?
The training credits included in the Elite package can be used by either the Principal, Partner or Director (PPD) or any staff member.

Q. What’s happening with the current Propertymark Protected logos in light of the new Certified and Accredited logo?
Propertymark is transitioning to a single logo. This is a strategic step in strengthening consumer recognition and reinforcing the value of instructing a professional agency. The new logo is exclusively available through Company Advantage.

During this period we will be reducing the visibility of the old Propertymark Protected logos until their eventual discontinuation. Upon joining Company Advantage you will be provided with the new logo and we ask that you remove any of our old logos below from your websites and branch windows at your earliest convenience.

Quick links to your benefits

Professional indemnity insurance with fidelity cover

Included in all packages

Key benefits:

Offers protection for your business against claims by a third party as a result of an error, omission or negligent advice
£1,000,000 indemnity cover limit
Fidelity (£250,000 aggregate sub-limit)
Unlimited claims per annum
Built into your Company Advantage package

For the first time ever, Propertymark will deliver an exclusive Professional Indemnity Insurance policy for all businesses that join Company Advantage. This policy has a £1,000,000 indemnity cover limit, offers cover for an unlimited number of claims per annum and includes fidelity cover.

Professional Indemnity Insurance is designed to offer financial protection against claims made by clients or third parties for losses incurred due to alleged negligent acts, errors, or omissions in the services they provide.

This insurance can be crucial for agents because it can cover legal costs and compensation that may be awarded if a client claims that the agent’s professional advice or services caused them financial loss.

Once you have signed up to Company Advantage, and are able to meet the acceptance criteria, your new Professional Indemnity Insurance policy will begin at the point your existing policy is due to expire. Your policy will be for a full 12-month period regardless of when your Company Advantage subscription started.

A greater level of protection

Fidelity cover

Additional coverage

Fidelity cover

Fidelity cover: £250,000 aggregate sub-limit

This cover offers protection against financial losses caused by fraudulent or dishonest acts committed by employees. It is designed to safeguard a business from theft, embezzlement or other fraudulent activities up to £250,000 per year.

In the context of Professional Indemnity Insurance, fidelity cover is especially important for businesses that handle sensitive client information or manage significant financial transactions. It helps mitigate the risk of internal fraud and maintain client trust, helping to ensure the business can recover financially and continue operations without severe disruption.

Additional coverage

Your policy can provide coverage for civil liability claims, breaches of professional duty and associated court attendance costs.

It also includes protection for reputation management, libel and slander, unintentional breaches of confidentiality, unintentional infringement of intellectual property rights, loss or damage to documents, financial implications of redress scheme resolutions, breaches of statutory obligations, and data protection. Additionally, a simple process is in place for obtaining any necessary top-up coverage.

Policy limits and exclusions may apply, please see the policy wording for full terms and conditions.

Anti-money laundering checks

	Essential: 100 checks
	Premium: 200 checks
	Elite: 350 checks

Key benefits:

Use your credits against any check type through an automated platform
Generate revenue by selling checks
Purchase additional checks at a significantly discounted rate

Company Advantage delivers Anti-Money Laundering (AML) checks within your package, ensuring you are fully compliant while keeping transactions moving efficiently. These checks provide instant verification, allowing you to onboard clients quickly and reduce delays in property transactions.

Seamless AML compliance included with Company Advantage

The checks, delivered as standard within your package, cover Politically Exposed Persons (PEPs) and sanctions screening with global coverage, to ensure you identify high-risk individuals. Adverse media alerts highlight potential financial or compliance risks before progressing a sale, while address and mortality verification prevents identity fraud and fraudulent transactions.

Generate revenue while staying compliant

These fully licensed checks allow you to set your own recharge fee, helping you offset costs while ensuring compliance. With instant results estate agents can verify buyers and sellers faster, keeping property sales on track.

Flexible and hassle-free use
Your credits can be used for AML checks or applied to other verification types, offering complete flexibility in client due diligence. What’s more, additional checks are available to purchase at a substantial discount.

Works alongside your existing AML processes
There’s no need to change providers—these checks can be used in combination with your current AML processes, ensuring a smooth, efficient approach to compliance without disrupting your workflow.

Terms of Business

Coming soon

Final preparations are underway. Thank you for your continued patience—launching very soon.

	Premium: Templates included
	Elite: bespoke for your business

Key benefits:

Multiple templates to choose from
Apply your own branding
Save time and money
Bespoke for Elite subscribers

Get instant access to a suite of professionally drafted, fully compliant Terms of Business templates, covering both sales and lettings. Whether it’s sole agency, joint agency, sole selling rights, or agreements for tenant find, rent collection, or fully managed lets, everything you need is available at your fingertips.

All documents are fully brandable and professionally drafted, giving your business reliable contracts, Terms and Conditions, Heads of Terms, Landlord Agreements, and more—ready to use without starting from scratch.

Expert legal documents without the cost

Too many agencies are operating under outdated or poorly written terms, leaving them exposed to legal disputes and financial loss. Do you know if your contracts reference superseded laws or fail to reflect recent legislative changes, creating compliance risks that could cost your business?

Created by specialist lawyers, our comprehensive, up-to-date templates meet the needs of most agents, saving you time, money, and unnecessary legal complications. If you need more tailored support, expert guidance is available, ensuring you stay compliant while protecting your agency.

Proactive cyber security support for your agency

	Essential: Included
	Premium: + mobile security x3
	Elite: + mobile security x6

Key benefits:

Secure your mobile devices with Premium and Elite packages
Email health check for all, dark web audit report for Premium and Elite
Guide clients through secure transactions with confidence
Transform security awareness into a competitive advantage

Cyber threats are among the biggest risks facing property agencies today. Criminal gangs target businesses daily, impersonating staff, stealing sensitive data, and diverting client funds—often exploiting vulnerabilities in mobile access.

Estate agents, letting agents, and auctioneers are prime targets due to the high-value transactions they handle. These attackers don’t just want your data—they’re after your client relationships, financial transfers, and ultimately, your reputation. Smaller agencies often face the greatest danger, lacking the robust security infrastructure of larger competitors.

The invisible threat targeting your agency

The cyber security landscape shifts daily, with attackers constantly refining their tactics. Every Company Advantage member receives comprehensive email health assessments that identify hidden vulnerabilities before attackers can exploit them.

Cyber Confidence Starts Here

Email health check

Mobile and tablet protection

Dark web audit report

Email health check

All packages include an email health check to identify hidden risks such as phishing, spoofing, and email fraud. Cyber threats are constantly evolving, which is why regular cyber education is a priority.

Through regular intelligence briefings, you’ll gain insider knowledge of emerging threats, enabling you to protect your business and guide clients through secure transactions with confidence.

Mobile and tablet protection

For Premium and Elite members

With property professionals conducting business on the go, your mobile and tablet devices represent both opportunity and vulnerability. Robust security across multiple devices ensures your business remains protected whether you’re in the office, at a property showing, or working remotely.

Dark web audit report

For Premium and Elite members

Find out if your sensitive data, like employee credentials, customer information, or intellectual property, has been exposed or leaked on the dark web. The report helps you to fix security gaps and reduce the risk of threats from compromised data.

Connect, powered by Propertymark

Designed to connect agents and progress transactions, this brand-new platform facilitates inter-member leads from a national and international network, driving additional income streams into your business. Connect is easy enough that your whole team will use it, draws real time market insight from a range of sources and has baked-in flexibility for you to control your coverage and performance.

Learn more

Compliance Café

	Premium: Guidance and Housing Horizons
	Elite: Guidance and Housing Horizons

Key benefits:

Housing Horizons bulletin
Practical compliance insights
Stay informed

Our Compliance team works closely with members every day, providing expert advice, guidance on trading standards, and sharing best practices from across the sector. We understand the complexities of regulatory requirements and are here to help you navigate them with confidence.

Supportive compliance guidance tailored to your agency

We catch up with our Compliance specialists between member visits to bring you exclusive insights from the front-line and share their insider tips through our Compliance Café.

These concise, focused discussions highlight emerging regulatory concerns, address frequently overlooked compliance requirements, and offer practical implementation strategies—all designed to simplify your compliance requirements.

Streamlined regulatory framework

Members who join Company Advantage will now operate under our new, simplified regulatory framework. Our enhanced compliance structure includes periodic inspections, giving you the opportunity to ask questions and resolve any concerns before they become an issue. These proactive check-ins provide greater reassurance and protection, making compliance a smooth and straightforward process.

No more annual accountant’s report: saving your business thousands of pounds each year *

Our friendly, expert audit team will carry out site or desk-based audits and provide tailored guidance to help you stay fully compliant—avoiding costly fines and ensuring peace of mind. To further enhance our support, our streamlined process removes the need for an accountant’s report. Instead, our experts will review your annual return along with copies of a few key documents.

*No accountant’s report required for businesses with under £1m total client money (not including insured tenancy deposits), fewer than 20 branches, and do not operate as a Client Account Service Provider (CASP).

More info

As Company Advantage expands, so will your benefits

Business Hub

	Essential: Included
	Premium: + 24/7 legal advice; tax & VAT
	Elite: + Enhanced Employment Service

Key benefits:

1500+ factsheets and templates
Residential ASTs and Commercial property leases
Book a call feature for legal helpline
Enhanced employment services including annual health check

Specialist helplines, templates and a suite of quality business resources

Your one-stop-shop for managing the day-to-day running of your business. Take advantage of over 1,500 editable contracts, policies, forms, and letter templates covering all aspects of business operations.

24/7 Business and Legal Helpline for Premium and Elite members

Get round-the-clock support from a dedicated team of experienced lawyers, ready to assist with all your common business and legal concerns. With Company Advantage you’ll have expert advice at your fingertips whenever you need it. Simply schedule a call, and a qualified, experienced solicitor, barrister, or suitably accredited adviser will get in touch.

You'll find even more in the Business Hub

Tax and VAT Helpline

PR Crisis Helpline

Enhanced employment services covering HR

Tax and VAT Helpline

For Premium and Elite subscribers

Navigating tax and VAT can be tricky—our qualified tax advisers are here to guide you through any UK tax or VAT-related questions, ensuring you stay on top of your finances and compliant with the latest regulations.

PR Crisis Helpline

For Premium and Elite subscribers

In the fast-paced world of property, managing negative press can be a challenge. Our PR crisis experts are ready to help you tackle any media attention, providing tailored advice and personal support to protect your reputation and minimise damage.

Enhanced employment services covering HR

For Elite subscribers

Elite subscribers enjoy an annual HR health check, including a thorough review of contracts and T&Cs. This valuable support ensures your business stays legally compliant and ready for any workforce challenges that come your way.

The Property Ombudsman (TPO) discount

12.5% discount Included with all packages

Key benefits:

Guidance and detailed case resolutions
Trusted by the Industry
Transparency and accountability to underpin consumer confidence
Government-Approved

Unlock exclusive 12.5% saving on redress with The Property Ombudsman (TPO)

TPO stands out as the gold standard in independent dispute resolution. As part of Company Advantage, you have exclusive access to discounted TPO membership rates—making it easier and more affordable to uphold the highest professional standards.

Why choose TPO over other redress schemes?

Handling tenant disputes—whether over deposit deductions, repairs, or rent arrears—is enormously time-consuming. TPO provides detailed case resolutions and best practice examples that agents can use to pre-empt issues before they turn into formal complaints. By understanding how similar disputes have been resolved in the past, agents can make better-informed decisions, preventing conflicts with tenants and landlords.

Strengthens trust and professionalism

For letting agents, disputes with tenants and landlords are an inevitable part of the job. TPO’s case resolutions help agents work more efficiently, build trust, and stay compliant, reassuring both landlords and tenants that their concerns will be handled impartially. This structured approach helps letting agents quickly determine the right course of action, reducing time spent mediating conflicts and allowing them to focus on core business activities.

When disputes escalate beyond an agent’s control, TPO acts as an independent mediator. Fair and transparent case resolutions aren’t just about resolving disputes—they provide letting agents with practical guidance, legal clarity, and a framework for best practices. This leads to fewer conflicts, stronger client relationships, and a more professional, efficient business.

TDS discount

33% discount Included with all packages

Key benefits:

Exclusive Propertymark discounts
Fast and fair dispute resolution
Compliance and legal protection
Streamlined, user-friendly process
Trusted industry expertise

Impartial, cost-effective deposit scheme and impartial dispute resolution

Protecting tenant deposits isn’t just a legal requirement—it’s a key part of maintaining trust and professionalism within a lettings business. TDS Insured offers a cost-effective, reliable, and industry-backed solution, ensuring compliance while delivering real financial savings.

Speedy and easy dispute resolution

Benefit from an exclusive 33% discount on every insured deposit, helping to reduce operational costs without compromising service quality.

But the savings don’t stop there—TDS also rewards letting agents who actively engage in the dispute resolution process with further discounts through the TDS dispute discount scheme. This means that by efficiently managing deposits and minimising disputes, you can unlock even greater cost reductions over time.

Save time with a structured dispute resolution process

Unlike other schemes, TDS is backed by industry expertise and offers fast, impartial dispute resolution, ensuring fair outcomes for landlords and tenants while reducing the administrative burden on agents. With clear guidance, expert support, and a seamless online platform, TDS makes deposit protection simple, efficient, and financially beneficial.

By choosing TDS Insured, letting agents can enjoy exclusive Propertymark discounts, industry-leading support, and a proactive approach to dispute resolution that rewards professionalism. Make the smart choice—protect deposits, save money, and enhance your agency’s reputation with TDS Insured.

Join TDS today

Primary Authority Assured Advice

Included in all packages

Key benefits:

Assured Advice for compliance confidence
Strengthened consumer trust
Nationwide consistency in regulation
Protection against regulatory challenges
Time and cost savings
Support for growing agencies

Expert Trading Standards guidance through Primary Authority partnership

Propertymark and The Property Ombudsman (TPO) have established a Primary Authority partnership with Warwickshire County Council Trading Standards to benefit our member firms through the provision of 'Assured Advice' on a range of matters.

What is the Primary Authority scheme?

The Primary Authority partnership delivers a library of answers on Trading Standards regulations that other local authorities must respect—even if they interpret the regulations differently.

This guarantees a consistent approach to enforcement nationwide, providing clarity and protecting businesses from conflicting interpretations of the law.

Propertymark One

Networking with like-minded professionals and discovering new opportunities to inspire your growth is essential for both professional and business success. That’s why we’re offering exclusive access to Propertymark One, the UK’s largest and most influential property conference—an invaluable opportunity to take your business to new heights. Company Advantage Elite members will also enjoy VIP access, including a complimentary ticket with fast-track check-in.

More info

Training Credits for Elite members

To further support your professional growth and development, we are thrilled to offer our Elite subscribers exclusive training credits, which can be redeemed for access to one of our exceptional, industry-leading training courses. These high-quality courses are designed to provide you with invaluable insights and skills, ensuring you stay ahead in the ever-evolving property sector.

More info

Industry Supplier Preferential Rates

We are delighted to have established partnerships with numerous industry suppliers, all of whom are experts in their respective fields. We work closely with each of our partners to provide exclusive offers to Company Advantage subscribers.

More info

Sales and Lettings Helpline

	Essential: Normal hours (10:00 – 16:00)
	Premium: Extended hours (9:30 – 16:00)
	Elite: Priority service (9:30 – 16:30)

Key benefits:

Specialist advice and support
Priority hours access available
Additional seats at Premium and Elite
FAQs available 24/7

Our dedicated Sales and Lettings Helpline team is committed to offering comprehensive support to members across England, Wales, Northern Ireland and Scotland. We provide expert advice and guidance on a wide range of issues, helping our members navigate the complexities of renting, leasing, and property management.

Whether you need assistance with tenancy agreements, compliance requirements, or resolving disputes, our team is here to offer clear and practical solutions tailored to your needs. Each package is designed to give you the support you need, with flexible access options to suit your requirements.

Supported by a library of FAQs

Save time on the phone with a comprehensive and regularly updated bank of FAQs available 24/7. This extensive resource covers a broad range of topics, ensuring quick and easy access to the information you need, whenever you need it.

Whether you’re looking for guidance on processes, regulations or best practice, our FAQs deliver clear, concise answers to help you resolve queries efficiently and stay informed.

Extend your access

Additional access for named contacts

Elite exclusivity

Additional access for named contacts

For Premium subscribers

For those who want more flexibility, our Premium package offers extended access from 9:30am to 4:00pm for the Principal, Partner or Director member plus two named contacts for issues relating to either sales or lettings as well as email support. This provides a longer window for one-to-one guidance from our experts.

Elite exclusivity

For Elite subscribers

The Elite package takes your support to the next level, offering priority service with extended access from 9:30am to 4:30pm for the Principal, Partner or Director member plus two named contacts for issues relating to sales or lettings, as well as email support. This package is perfect for members who need additional time or have more complex issues that require in-depth discussion.

Company Advantage benefits

Choose from three specialist packages to suit your business

More information

Prices listed are exclusive of VAT

Quick links to your benefits

Professional indemnity insurance with fidelity cover

Key benefits:

Fidelity cover: £250,000 aggregate sub-limit

Anti-money laundering checks

Key benefits:

Seamless AML compliance included with Company Advantage

Terms of Business

Coming soon

Key benefits:

Expert legal documents without the cost

Proactive cyber security support for your agency

Key benefits:

The invisible threat targeting your agency

For Premium and Elite members

For Premium and Elite members

Connect, powered by Propertymark

Compliance Café

Key benefits:

Supportive compliance guidance tailored to your agency

Streamlined regulatory framework

No more annual accountant’s report: saving your business thousands of pounds each year *

As Company Advantage expands, so will your benefits

Key benefits:

Specialist helplines, templates and a suite of quality business resources

24/7 Business and Legal Helpline for Premium and Elite members

For Premium and Elite subscribers

For Premium and Elite subscribers

For Elite subscribers

Key benefits:

Unlock exclusive 12.5% saving on redress with The Property Ombudsman (TPO)

Why choose TPO over other redress schemes?

Key benefits:

Impartial, cost-effective deposit scheme and impartial dispute resolution

Speedy and easy dispute resolution

Key benefits:

Expert Trading Standards guidance through Primary Authority partnership

What is the Primary Authority scheme?

Propertymark One

Training Credits for Elite members

Industry Supplier Preferential Rates

Sales and Lettings Helpline

Key benefits:

Supported by a library of FAQs

For Premium subscribers

For Elite subscribers

Speak to our team to find out more