Company obligations

Not all of the property industry is regulated, Principals, Partners and Directors (PPDs) join Propertymark voluntarily to demonstrate transparency and ensure that they (and their company) are at the forefront of developments in the industry.

PPDs are required to regulate all relevant companies for which they are legally responsible. They must provide evidence that their company meets our company obligations during the application process and annually thereafter whilst they are in membership. New applicants will not be accepted into membership until all obligations have been met.

Late submissions
Late payment of the CMP levy and submission of documentation may be pursued as a disciplinary matter and dealt with outside of the disciplinary procedures. This means that members may not have an opportunity to explain why the delay occurred. However, you will be sent reminders via email and text informing you that something is due.

Late submission in most cases results in a fine of up to £200 for each breach of the documentation requirements (e.g. professional indemnity insurance, Accountant's Report etc). Members who persistently fail to provide payment or documents may have their membership terminated.

Membership disciplinary

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Disciplinary process

Learn more about how we investigate and hold our members accountable after we receive a complaint or evidence that a member has failed to uphold the professional standards expected of them.

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Disciplinary hearings

Disciplinary and appeal hearings take place when serious breaches of our Conduct and Membership Rules occur.

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Membership terminations

We terminate an agent's membership if they have failed in managing their personal and/or professional finances appropriately.