Midlands Conference 2022
Our conferences are an ideal place to network with like-minded professionals, stay up to date with current legislation, learn business skills as well as providing you with the latest thinking on industry best practice. Propertymark members can also record their attendance as Continuing Professional Development (CPD).
Overview

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This conference contributes 7 hours
Please don't forget to log your Continuing Professional Development (CPD) if you attended this conference. CPD ensures that you continue to be at the forefront of your profession. It also forms a significant part of how we demonstrate to our entire audience the professionalism and dedication of our members.
Photos from the day

Timothy Douglas provided a legislative overview of all the key areas agents need to be aware of in Propertymark's legislative update.


Robert Bolwell giving his lettings legal update.

James Munro provided updates on the National Trading Standards Estate and Letting Agency Team’s work and insights into the latest regulatory developments that will affect the industry in 2022.



Sell high, sell fast... Elaine Penhaul addressed the ‘fear factor’ in bringing a professional stager on board.

Clare Yates discussing simple ways you can keep your customers calm and respond positively to any complaints.

Liana Loporto-Browne delivering her presidential update.

Maxine Fothergill talking about her time as ARLA Propertymark President.

Media and video expert Chris England highlighted the importance of adopting video content into your agency.
Grab your ticket for the National Conference
Book your place at the stand out event of the year on 30 June and network with like-minded peers, get up to date with important industry issues and hear valuable guidance on developing as a professional.
Speakers
Craig Bewick
Chartered Auctioneer and Resident Valuer, Golding Young
Craig Bewick FNAVA, MRICS BA (Hons) is a freelance valuer and auctioneer in fine art, antiques and chattels with specialisms in silver, ceramics and furniture.
Robert Bolwell
Partner, Dutton Gregory Solicitors
Rob is a partner of Dutton Gregory and founded their Landlord and Tenant department in 1993. He has immense experience of landlord and tenant issues, has been seen on BBC’s Watchdog and is a regular contributor to industry publications. Rob’s work includes complicated dilapidations and possession cases as well as working for clients with large block management portfolios.
Timothy Douglas
Head of Policy and Campaigns, Propertymark
Timothy joined Propertymark in July 2015 having previously worked as a researcher for MEPs and for a Minister in the House of Commons. He leads on the organisation’s policy and campaign activity across Westminster, Whitehall, the devolved parliaments, and local authorities.
Timothy helps our members understand key policy issues and legislative changes as well as engaging with external stakeholders to ensure we maintain a coherent approach to policy and campaigns within the current political environment.
Chris England
Managing Director, Property Video Solutions
Chris owns and operates England’s Finest Photography and is the joint Managing Director of video production companies LEO Media and Property Video Solutions.
After a successful 15-year career in journalism and public relations, Chris established his first business in 2015 and went on to open his production companies in 2017. All three work with both local and national organisations in Grantham and throughout the UK to provide high quality imagery and production.
Maxine Fothergill
President, ARLA Propertymark
Maxine is the Managing Director and Founder of Amax Estates based in Gravesend who have been successfully trading for over 20 years. Specialising in lettings, sales and block management, she is very proud of the achievements her firm has gained demonstrated by the 26 industry awards it has achieved.
Maxine originally started in the industry in 1988 and is a member of NAEA Propertymark and ARLA Propertymark, a Fellow of IRPM and a RICS Associate. She is also a trainer of landlords and agents and has successfully trained over 5000 delegates to date.
Liana Loporto-Browne
President, NAEA Propertymark
Liana has over 22 years’ experience working in both large corporate and boutique agencies and enjoys the thrill of sharing in client and buyer journeys. She started her career at the largest real estate company in her native Malta, before re-locating to the UK in what was supposed to be a sabbatical. Her experience in ‘the most vibrant property market in the world’ with one of the leading corporate agencies in London meant she never left.
James Munro
Head of the National Trading Standards Estate and Letting Agency Team (NTSELAT)
James joined the Trading Standards profession in 1989 and spent many years as an operational Trading Standards Officer—he now leads the National Trading Standards Estate and Letting Agency Team (NTSELAT) and oversees the regulation of estate agency work in the UK and the private rented sector in England.
National Trading Standards works closely with the redress schemes, professional bodies and government, and the team is there to protect consumers and safeguard businesses in the property sector. James is a Chartered Trading Standards Practitioner, a qualified coach and mentor, and a regular speaker at industry events.
Amanda O'Brien
Founder, Content for Estate Agents
Amanda is a content creator, writer and founder of contentforestateagents.co.uk a service born out of her genuine frustration at the lack of high-quality content available for independent estate and lettings agents. Driven by her passion for words, and with more than 15 years of experience, Amanda takes pride in providing premium content for her clients.
Elaine Penhaul
Founder, Lemon and Lime Interiors
Elaine is passionate about property staging as a powerful marketing tool and keen to debunk the myth of staging being a ‘nice to have’ service aligned with interior design. Her multi award-winning UK property staging business is utilised by agents such as Knight Frank, Savills and Fine and Country. Whilst her book Sell High, Sell Fast was published in October 2020 and immediately became an Amazon no.1 best-seller.
Both her business and Elaine personally have won many awards including the National Business Women’s Award for a micro business in 2021. She is regularly quoted as a thought leader in publications such as Estate Agent Today and The Times and contributes to many property podcasts. Elaine has also recently launched the first app to evidence return on investment for staging to a worldwide market.
Clare Yates
CY Training Works
Clare has worked in the property industry for nearly 30 years. Starting out as a part-time weekend receptionist, her career has taken her from estate agency to new-build sales, holiday cottages, panel management and B2B sales but she is most well-known as a training consultant.
Clare has worked with some of the largest estate agents and law firms in the country, helping them to generate more business, improve customer care, improve sales progression and cross-sell related services.
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