Disciplinary hearings

Richard started his career in law and became an estate agent in 1980, joining NAEA Propertymark in 1991. For around 30 years he has worked in South Devon dealing with the sale and auction of rural properties, listed buildings and barn conversions. Richard is an experienced auctioneer and a great believer in professional estate agency.

Jim became an estate agent in 1967 in Morden, Surrey. He joined NAEA Propertymark in 1986 and served as NAEA Propertymark President in 2001. He specialises in the development of new homes and sits on the Land and New Homes Working Group. He has participated in Disciplinary Tribunals since the mid 1990's, latterly as a Chairperson.

Neville became a NAEA Propertymark member in 1979. He is Chairman of the Disciplinary Panel and has held this position for ten years. Based in Berkshire Neville is a Partner at Pedersen and Company specialising in block management and residential lettings.

Mary is the Head of Corporate and Relocation Services at Strutt and Parker’s head office in London. She became a letting agent in 1994 and joined ARLA Propertymark in 2009 with a commitment to making the public aware of the benefits of dealing with a regulated agent.

Michael became a member in 1971 and was elected NAEA Propertymark President in 1992 and for a second time in 2010. He has sat on tribunals since the mid 80's and chaired the Disciplinary Panel for several years.

David is the director at David Coleman and Company based in Birmingham and sits on the Propertymark Board. He is a Chartered Surveyor specialising in leasehold property and has been part of our Disciplinary Panel for many years.

Richard is the senior partner of Hair and Son, an independent family run firm of Estate Agents, Surveyors and Auctioneers based in the Southend-on-Sea area. He joined NAEA Propertymark in 1978 and served as president in 2004.

Jacqueline is the Head of Estate Agency Compliance at Connells Group. Her role is to ensure that Connells’ large network of branches adhere to legislation and company directives to ensure high standards of professionalism are maintained. She became an NAEA Propertymark Fellow in 2009 and joined the Tribunal Panel three years later.

Stephen is an Independent Assessor of Complaints for the Crown Prosecution Service and also an Independent Complaints Assessor for the Department of Transport. He offers consultancy and training services on independent investigations or adjudicating through his own company, Procordia Ltd.

Gillian is Chair of the Disciplinary and Standards Committee at The Property Ombudsman. Previously she was a lead Ombudsman at Ombudsman Services, resolving complaints from property professionals. She works independently in dispute resolution and complaint review.

Steve is the Director at Steve Shaw Consulting Ltd. He is a senior advisor with a proven record of successful delivery of services, projects and programmes in a range of fast changing, high-profile organisations including the Olympics, Strategic Rail and London Docklands.

Clive is a retired police detective superintendent, following a successful 30 year career in the Leicestershire Police. He also has experience of over 200 investigations into allegations of police misconduct from his time as an investigating officer in the Professional Standards Department.

Noel is Chairman of the Consumer Code for Home Builders which protects the interests of new home buyers throughout the UK. He is also Vice President of Chartered Trading Standards Institute (CTSI) and a Director of the company. Noel was formerly a Director of Warwickshire County Council with responsibility for a range of public facing services including trading standards.