Cambridge Regional Conference
Join us at our Cambridge Conference for a day packed full of information including the latest legislative changes, how to remain compliant with Trading Standards and The Property Ombudsman. Plus, numerous tips and tricks you can take back to your branch.
Make it free for 23
We have doubled the size of our conference programme for 2023 in response to demand and, for the first time ever, members will also receive a £100 conference credit as we commit to our make it free campaign. This means that members can attend a National or Regional Conference for completely free in 2023.Headline sponsor
Members: FREE *
Non-members: £100 (+VAT)
Sell high, sell fast
Elaine Penhaul | LEMON AND LIME INTERIORS
How to use staging to improve your bottom line? Many estate agents understand the value staging can bring to a property sale but are still reticent about recommending it to their vendors. Elaine Penhaul will address the ‘fear factor’ in bringing a professional stager on board.
Director of Property Science Innovation, Rightmove
Tim is the Director of Property Science Innovation at Rightmove combining data, technology and analytics to develop unique insight and drive property decision making. He is a regular guest on many national news outlets such as the BBC, ITV, Sky News and Bloomberg, discussing the latest data and key factors impacting the property market. Tim previously ran Rightmove’s Lettings and Overseas businesses, and before joining Rightmove in 2010, Tim worked in investment banking and strategy consulting. Tim holds an MBA from the Wharton School, The University of Pennsylvania, USA.
Rightmove data and insights in your local area Thursday @ 1:00 PM
Head of Policy and Campaigns, Propertymark
Timothy joined Propertymark in July 2015 and leads on the organisation’s policy and campaigns activity across Westminster, the devolved parliaments, and local authorities. He authored Propertymark’s The Future of Renting position paper and wrote Propertymark’s best practice guidance to help agents operate during the pandemic. Timothy also created the policy proposals for the Leasehold: A Life Sentence research report.
Before Propertymark, Timothy worked as a political advisor in Westminster for a former Business Minister and Government Whip and spent a period of time as a Caseworker and Researcher for Members of the European Parliament.
Propertymark Industry Update Thursday @ 3:25 PM
Partner, Bright Solicitors
Alex heads up the Disputes and Litigation team at Bright Solicitors. He has experience in a wide range of litigation matters and predominately advises clients on contentious property matters such as commercial and residential landlords and tenants in connection with possession claims, dilapidations, and forfeiture. Alex also advises on matters arising from disputed rights of way, boundary issues together with general commercial property matters.
Lettings Legal Update Thursday @ 2:45 PM
Commercial Manager, Propertymark
Jason is a vastly experienced sales and auction expert with a demonstrated history of building and growing companies. He worked in agency as both agent and supplier for over 25 years and is passionate about delivering excellent customer service and results. Jason takes pride in development, training and nurturing of all the team and watching them flourish. Multi-award winning in both agency and suppliers’ category from EA Masters, Sunday Times and Negotiator Awards.
Head of the National Trading Standards Estate and Letting Agency Team (NTSELAT)
James joined the Trading Standards profession in 1989 and spent many years as an operational Trading Standards Officer—he now leads the National Trading Standards Estate and Letting Agency Team (NTSELAT) and oversees the regulation of estate agency work in the UK and the private rented sector in England.
National Trading Standards works closely with the redress schemes, professional bodies and government, and the team is there to protect consumers and safeguard businesses in the property sector. James is a Chartered Trading Standards Practitioner, a qualified coach and mentor, and a regular speaker at industry events.
How improving compliance can make you stand out from your competitors Thursday @ 9:40 AM
Founder, Lemon and Lime Interiors
Elaine is passionate about property staging as a powerful marketing tool and keen to debunk the myth of staging being a ‘nice to have’ service aligned with interior design. Her multi award-winning UK property staging business is utilised by agents such as Knight Frank, Savills and Fine and Country. Whilst her book Sell High, Sell Fast was published in October 2020 and immediately became an Amazon no.1 best-seller.
Both her business and Elaine personally have won many awards including the National Business Women’s Award for a micro business in 2021. She is regularly quoted as a thought leader in publications such as Estate Agent Today and The Times and contributes to many property podcasts. Elaine has also recently launched the first app to evidence return on investment for staging to a worldwide market.
Sell high, sell fast Thursday @ 10:40 AM
Adjudicator, The Property Ombudsman
Amy has worked in dispute resolution for 12 years, seven of which have been as an adjudicator for Ombudsman Schemes.
Her role at The Property Ombudsman is to analyse evidence to get to the heart of unresolved disputes between agents and their consumers, conducting a thorough and objective analysis of a complaint leading to a proposed decision.
She will be delivering The Property Ombudsman’s Annual Review, which focuses on the enquiries that they received from agents and consumers throughout 2022, as this provides useful insight on what issues they are experiencing that later become complaints.
The Property Ombudsman’s 2023 Reflections and challenges Thursday @ 1:15 PM
PRS Stakeholder Lead, Valuation Office Agency (VOA) Rent Officers
No bio provided
Understanding PRS Statistics Thursday @ 1:55 PM
Look back at previous conferences
Rightmove is the biggest property marketplace in the UK, with the largest selection of properties. Every year, over 80% of all time spent on property portals in the UK is spent on Rightmove. We want to put the power of our audience and tools behind agents. That way, you can get on with what you do best – making moves happen. We’re also passionate about supporting the industry and making your life easier. That's why we’ve created comprehensive and accredited training for estate and lettings agents. In 2022, we supported over 30,000 agents by delivering over 15,198 hours of CDP.
The Lettings Hub are proud to be the referencing business, that got good at tech! Over the last 10 years, we have helped 3.5 million people move home and currently work with over 1,000 letting agents across the UK, including some of the biggest names in the industry. Our Tenancy Management System BOX, works alongside your CRM, providing a transparent journey for tenants with 40 integrated products available for your lettings journey, all on a pick and mix basis. With a team of over 100 on hand to support you, with us, you will always talk to a real person, whether it is over the phone, live chat, or video call - we’re there for you from 5am to 9pm, over 6 days a week.
This was a really well presented and put together event offering a variety off really useful information. All speakers were really engaging and very knowledgeable in their areas.
Thank you for the effort investing in making this conference as good as it was. Particularly enjoyed Clare’s session because it was funny, relevant and practical.
All speakers very good and those who had exhibitions up in the 'mingling room'. Propertymark are doing some really good work now and you can see this has been building for a few years, I especially appreciated the comms during the lockdowns and the panic of Covid. The constant communication and info was very good and really helped.
Well organised with excellent speakers and presentations. It was good to catch up with people in the industry too.
It was the first conference I have been too and took so much away from each speaker. Loved it, great meeting such passionate people.
* Members can attend one conference for free in 2023 (Propertymark One not included). If a member wishes to attend another conference in the same year, the price will be £100 +VAT. Simply register for the conference as normal and our events team will be in touch to take payment.