Estate agents and vendors need to work together to get all the relevant documentation, photographs and sales particulars ready. They also need to consider any other remedial action to get the property both market ready and sale ready.

Vendors who may not have sold a house for a long time can often be confused by the questions in the Property Information Questionnaire (PIQ). Work with them to complete the PIQ as omissions and inaccuracies often lead to conveyancers raising queries which result in delays to the transaction. This in turn creates frustration for your vendors, delays payments and increases the likelihood of a transaction falling through.

Download the toolkit

Estate agents who are using the toolkit have reported a reduction in transaction times, down to seven weeks in some cases. 

Use these three toolkit documents alongside Land Registry title documents and plans, details of chain progression, sales particulars and proof of funds and/or a mortgage agreement in principle.

Propertymark Professional Information Questionnaire for sales
28 Jan 2020
Property Information Questionnaire (PIQ) for sales

This is a vital tool in ensuring you meet your legal obligations under the Consumer Protection from Unfair Trading Regulations, and can help reduce fall throughs where a buyer discovers an issue that can impact their decision to purchase.

Propertymark's Memorandum of Sale Checklist
19 Nov 2019
Memorandum of Sale Checklist

Stakeholders from across the sector formed the Transaction Reform Group to find ways of speeding up the buying and selling process. A Memorandum of Sale is sent to all parties as soon as a sale is agreed in principle.

Propertymark Declaration of Offer form
03 Apr 2020
Declaration of offer form

Have the buyer complete a written declaration of offer rather than accepting it verbally so that you have clarification of their financial position and circumstances of selling so that this can then be shared with all parties, excluding confidential information, making everything transparent.

8 Feb 2022
Sales Protocol Toolkit webinar recording

Simon Wilkinson, The Wilkinson Partnership

Discover the benefits of using the Sales Protocol Toolkit which takes a fresh look at transactions, encouraging agents and vendors to work together from the get-go to get the property both market ready and sale ready.


09 Jul 2020
Court case brings to light the importance of Sales Protocol Toolkit

A recent case where a surveyor failed to identify serious remedial issues has highlighted the importance of using Propertymark’s Sales Protocol Toolkit to help minimise potential misconduct when selling a property.

Hipla logo

Introducing Hipla for quicker transactions

Lack of speed in transactions is an ever increasing problem for members so we are pleased to offer Hipla's support to help speed up property sales.

Hipla's distinctive platform combines our Property Information Questionnaire (PIQ) with the Law Society’s transaction protocol forms: TA6, TA7 and TA10. They have removed the duplication between these forms by pre-populating data where possible and have transformed the process into an extremely easy to use, consumer friendly mobile platform.

It uniquely satisfies an agent’s CPR obligations whilst also fully completing (and signing) the necessary transaction protocol forms required by conveyancers.

Visit the Hipla website to find out more:
or email: [email protected]