Information type
Topics of interest
Date (year)
Active filters:
Consumer protection ×
Displaying 83 results
Japanese Knotweed white flowers.jpg
10 May 2024
Homeowner loses compensation as a result of knotweed ruling

In February 2023, Marc Christopher Davies won a Court of Appeal case against Bridgend Council after Japanese knotweed encroached into his property from council land. He was awarded £4,900 for the diminution in value of his home, due to the stigma associated with it. However, Bridgend Council appealed, and the Supreme Court has now ruled that he is not entitled to any compensation.

Terraced houses.jpg
22 Feb 2024
Warning against disreputable spray foam installers

Homeowners are surrounded by messages about the urgency of taking green measures in their properties, and insulation should be a high priority. However, mortgage lenders are increasingly taking a zero-tolerance approach to spray foam insulation and are declining applications.

electricity meter.jpg
01 Feb 2024
Coroners' report calls for best practice on energy meters

A prevention of future deaths report criticising the location of a prepayment electricity meter has been issued following the death of an elderly woman in her council flat. Property agents do not have any formal responsibility regarding the location of energy meters, however it is sensible to know where to signpost tenants who need support, information or resources.

Agent on Propertymark website
31 Aug 2023
CMA to update guidance for lettings sector

Following complaints about a significant minority of landlords and letting agents who are not complying with Consumer Protection Regulations, the CMA (Competition and Markets Authority) will re-issue guidance, and investigations will then take place to check compliance followed by enforcement action where necessary.

Woman looking at properties in window
16 Aug 2023
Clarity provided on property advertising terms

The terminology surrounding the renting and sale of properties can be confusing for some consumers and new guidance from the National Trading Standards Estate and Letting Agency Team (NTSELAT) provides definitions of commonly used terms to improve consistency and understanding for everyone involved.

Carbon Monoxide alarm.jpg
01 May 2023
Limiting carbon monoxide poisoning must be achieved in a practical and deliverable way

Propertymark teamed up with Policy Connect, a membership-based, not-for-profit, cross-party think tank that provides the secretariat to the All-Party Parliamentary Carbon Monoxide Group (APPCOG) to respond to the Welsh Government consultation on carbon monoxide alarms.

West Hampstead Terraced houses.jpg
31 Mar 2023
HMOs should be banded as one property for Council Tax

Propertymark broadly agrees with the UK Government's proposal to review bandings for Houses in Multiple Occupancy (HMOs) in England so they are banded as one property with the landlord liable for the bill, which is the fairest and easiest system to manage.

Gallagher logo
27 Jan 2023
Importance of fire safety plans during Winter

Insurance broker Gallagher highlights how the colder weather can bring an increased fire risk in commercial premises when keeping people and buildings warm. If fire safety plans have not been reviewed and communicated lately it should be made a priority.

modern apartments.jpg
20 Dec 2022
Mortgage products available on flats impacted by cladding

From Monday 9 January 2023, lenders will be able to consider mortgage applications in England on domestic properties within residential blocks of five or more storeys or 11 metres or taller.

condensated bedroom window.jpg
24 Nov 2022
UK Government will focus enforcement teams to crackdown on rogue private landlords

Secretary of State Michael Gove has announced funding for seven councils to test new methods of enforcement on rogue private landlords. At the same time, he has been forced to defend the delays in delivering safety legislation following the fire at Grenfell Tower.

Agent showing a tenant the boiler
16 Nov 2022
Registering appliances will help with safety and savings

Statistics show at least 100 million appliances in the UK are untraceable if recalled. A campaign, launched by the Association of Manufacturers of Domestic Appliances (AMDEA), is urging homeowners, landlords and tenants to make use of their free appliance register to get important safety alerts.

Light bulb on grass.jpg
03 Nov 2022
Energy Price Guarantee launches in Northern Ireland

Households will see the discount automatically applied to their energy bills from 1 November, with savings for October’s energy use seen in bills from November until the Scheme ends on 31 March 2023.

Identity theft - AdobeStock_166049732.jpeg
28 Oct 2022
Protecting homeowners from identity theft 

A year after the case of Reverend Richard Hall returning to his Luton property to find that it had been sold without his knowledge, BBC You and Yours found a pattern of criminal behaviour. 

Money lightbulb.jpg
25 Oct 2022
Energy prices legislation introduced

The UK Government’s new Energy Prices Act has been put into law to support consumers in England, Scotland and Wales with energy costs. Households in Northern Ireland will receive a £400 discount on bills through the Northern Ireland Energy Bills Support Scheme.

13 Oct 2022
Legal counsel on rights of landlords

Propertymark has been working with stakeholders including Scottish Association of Landlords (SAL), National Residential Landlords Association (NRLA) and Scottish Land and Estates (SLE) to obtain legal opinion on the Scottish Government’s rent freeze and eviction ban legislation.

Housing estate being built
10 Oct 2022
Ombudsman Service launches with Code for housing developers

Barratt, Taylor Wimpey, Redrow and Bellway are among 100 firms signed up to a new Code of Practice, following the launch of a new Ombudsman Service. The Code has been developed in response to growing pressure surrounding complaints from owners of new build housing that issues fail to be resolved effectively.

Load more