Filters
Information type
Topics of interest
Audience
Date (year)
Country
Division
Active filters:
Consumer protection ×
Displaying 45 results
23 Sep 2021
Block Management Sector Code

The RoPA Steering Group recently consulted on its draft Block Management Sector Code as part of its commitment to elevate standards within the sector.

31 Aug 2021
Proposed Block Management Code to help boost professionalism

A new consultation seeks to improve relationships between block managing agents and their clients through rooting out rogue agents and promoting transparency for all parties.

30 Jul 2021
Competition Market Authority draft Guidance on the operation of the UK Internal Market Functions

Views on draft guidance for the UK internal market function and the role of the Office for the Internal Market (OIM), which was created to carry out independent advice were sought by the Competitions and Markets Authority (CMA).

16 Jun 2021
Propertymark champions the agent's role during Renters' Rights Awareness Week

Generation Rent’s Renters' Rights Awareness Week runs from 14 to 20 June, and we are keen to highlight the important role agents play when ensuring renters understand their rights when they need them most.

08 Mar 2021
Complaints procedure

Add your logo and complany details to our Propertymark branded complaint handling procedure. The form outlines the full procedure to consumers who wish to make a complaint and will help you comply with our membership rules.

10 Feb 2021
'Largest-ever' investment announced to remove unsafe cladding

Housing Minister Robert Jenrick has today, 10 February, announced the UK Government’s further plans to remove unsafe cladding by investing an additional £3.5 billion. Jenrick promises that the funding will ensure leaseholders in England in high-rise buildings above 18 metres will bear no costs in order to make them safe.

09 Feb 2021
New independent body responsible for new home quality

The New Homes Quality Board (NHQB), that will champion quality new homes and better consumer outcomes for buyers, has been launched, today, 9 February. The board will appoint a new homes ombudsman and deliver a ‘step change’ for the buyers of new homes.

09 Dec 2020
Fair Rents (Scotland) Bill

We responded to the Local Government and Communities Committee consultation on the Fair Rents Bill stressing disapproval of the policy's propositions. The Bill aims to cap rent rises on private residential properties in Scotland.

24 Sep 2020
Assured Advice 39: Video Viewings

How do the Consumer Protection from Unfair Trading Regulations apply to property viewings conducted via video? Such viewings may be live or pre-recorded, and may be conducted by an agent or by a vendor/landlord.

04 Sep 2020
Enforcement action launched by CMA on leasehold homes

As part of its ongoing investigations the Competition and Markets Authority (CMA) has today, 4 September, opened enforcement cases having uncovered troubling evidence of potential mis-selling and unfair contract terms.

01 Aug 2020
NTSELAT guidance on property sales and lettings

The National Trading Standards Estate and Letting Agency Team (NTSELAT) has updated its guidance to help property sales businesses comply with the CPRs.

17 Apr 2020
Assured Advice 38: Pollution and flood risk

Would it be a misleading omission to fail to give information about pollution levels or flood risks for a residential property for sale or let?

26 Feb 2020
Lettings leaflet pack

Download and add your logo and contact details to our leaflets, print them in your office or email them to your clients. Showcase your commitment to providing better professional service by going the extra lengths to educate landlords and tenants.

28 Jan 2020
Property Information Questionnaire (PIQ) for sales

This is a vital tool in ensuring you meet your legal obligations under the Consumer Protection from Unfair Trading Regulations, and can help reduce fall throughs where a buyer discovers an issue that can impact their decision to purchase.

08 Jan 2020
TPO warns agents and leaseholders win repair cost cases

Agents who fail to disclose tenure terms are in breach of Consumer Protection from Unfair Trading Regulations (CPRs) The Property Ombudsman has warned.

17 Dec 2019
Assured Advice 37: Violent deaths and paedophiles

We have advice from Warwickshire County Council Trading Standards around whether agent sneed to disclose whether the previous occupant was murdered, committed suicide or a paedophile.

Load more