The culprit claimed she could not afford to carry out maintenance at the property, and ignored an Improvement Notice and further requests from the Health and Safety Executive (HSE). For several years, tenants at the property were forced to put up with a temperamental boiler that often left them without heating or hot water, as well as a condemned cooker. An HSE investigation found that the landlord was receiving full rent from the tenant at the time enforcement action was taken.

Our Policy and Campaigns team was invited to feed into an independent working group on anti-social behaviour (ASB) commissioned by the Scottish Minister for Victims and Community Safety. Insight from members highlighted key areas where the Scottish Government can improve its approach to preventing and tackling ASB in the private rented sector (PRS), and what support is needed by agents.

HM Revenue and Customs (HMRC) has announced that fines totalling over £1.6 million have been issued for a variety of breaches including missing documentation, incomplete due diligence, and failures to recognise specific risks, such as Politically Exposed Persons, high risk jurisdictions, companies, trusts and sanctions.

Letting agents and landlords who disregard safety and licensing laws are increasingly facing action from authorities determined to crack down on poor practices and protect renters. Propertymark works hard to regulate our members and make sure consumers know how to access a professional agent. Our members demonstrate their commitment to working to higher standards than the law requires, and have access to training, CPD, and compliance support to ensure both they and their businesses are up to date with relevant standards and legislation.

Watford Council prosecuted the self-managing landlord for failure to put things right after an inspection discovered conditions in the property posed a severe health risk to the tenants.

Underscoring the obligation for letting agents or landlords provide a record to tenants immediately after any gas safety check, the ruling highlights it’s not just in cases of new gas appliance installation or within the initial twelve months of a tenancy. Failing to do this could have serious consequences for regaining possession of the property.

Property agents should be aware of potential risks and help educate their clients and tenants to be on the lookout for common scams, especially with growing awareness that decarbonising homes is on the UK Government's agenda.

The companies were ejected after failing to pay compensation to consumers, bringing the total number of expulsions in 2023 to 13, down from 18 in 2022. Both businesses were referred to The Property Ombudsman (TPO) Compliance Committee, which ruled that they should be excluded from the scheme.

Middlesborough Council who issued the charges has defended it by saying each of the 52 flats in Linthorpe Hall 248 are eligible for the fee under their current selective licensing scheme, which began in 2019.

A Welsh Government White Paper has set out plans to consolidate nine devolved tribunals into a single coherent system which includes both First-Tier and Appeal tribunals. The reforms are intended to create a structure that is easier for users to navigate, allows better management of cases, and more effective use of resources.

A property management and letting agency in Enfield received a £7,500 fine and was ordered to pay £1,299 in costs with an additional £2,000 victim surcharge (a total of £10,799), during a recent sentencing hearing at Highbury Corner Magistrates Court.

The two unconnected cases have resulted in penalties for failing to follow planning rules and ignoring instructions from Ealing Council's planning enforcement team and if the fines aren't paid within three months, the landlords risk a prison sentence.