We were delighted to welcome members from across the UK and internationally to our interactive digital AGM, which gave members a chance to hear updates on key issues from our Chair, CEO, and Head of Finance, along with the opportunity to ask questions. We also marked the beginning of fresh Presidential terms for the ARLA Propertymark and NAEA Propertymark Advisory Panels and announced this year's successful Vice-Presidents, who now join the presidential teams for the sales and lettings divisions.

The UK’s largest multi-disciplinary conference for property professionals was hosted at ExCeL London on Friday 13 June, with attendees from the whole spectrum of property disciplines. The energy, insight, and enthusiasm throughout the day reaffirmed Propertymark’s role at the heart of the industry.

With rising enforcement by HMRC and an increase in consumer complaints to The Property Ombudsman (TPO), the risks to property businesses from non-compliance are growing fast. At the same time, complexity and the pace of change are escalating; rules around financial sanctions reporting, material information, and unfair commercial practices have shifted in recent weeks, and for the lettings sector, the implementation of the Renters’ Rights Bill is rapidly approaching.

2024 was a year defined by strategic investment, enhanced member support, and strong financial performance. Despite a challenging economic landscape, we held membership fees and Client Money Protection levies at 2022 levels for a third consecutive year, while growing membership by 4.3% to 18,711.

Throughout 2024, Propertymark continued to strengthen its role as the UK’s leading professional body for property agents. This year has been a landmark period of strategic investment, advocacy and enhanced member support, ensuring we remain at the forefront of a rapidly evolving industry.

It may not have been bright, but it was certainly early as teams of spirited property professionals gathered at Fairlop Waters on Sunday 18 May for the third annual Agents Giving Dragon Boat Race. Among the 10 teams competing, two flew the Propertymark flag: the Propertymark Green Dragons and the Propertymark Trust. Each boat was crewed by a mix of staff, volunteers, member agents, and supportive friends and family.

The new logo will be exclusively available to those who take up a new Company Advantage package, signalling to prospective clients that a business has successfully achieved accreditation. In research independently conducted by YouGov, consumers overwhelmingly chose the wording that would make them want to engage and instruct.

A programme of grants covering up to 100% of the costs for a Propertymark Qualifications Level 3 (SCQF Level 6) Certificate in Property Agency has been a huge success, with the ‘Class of 2025’ now set to receive their funding. The scheme, launched at the start of 2025, aims to help learners take a step toward professional growth and contribute positively to the future of the property industry.

The Propertymark Protected company, Cheffins, purchased the machine in 2024 from an onsite auction which the firm hosted and hopes it could now raise up to £20,000. The fully restored 1963 Fordson Super Dexta will go under the hammer in October 2025, with all proceeds going to the Addenbrookes Charitable Trust.

The Propertymark Trust has launched a programme of financial support offering grants covering up to 100% of the costs for a Propertymark Qualifications Level 3 (SCQF L6 in Scotland) Certificate in Property Agency, helping learners take a step toward professional growth and helping to shape the future of the property industry.

A recent auction has sent waves of excitement through the world of memorabilia collectors, with items from the legendary British comedian Eric Morecambe achieving record-breaking prices and highlighting the pivotal role of professional auctioneers in accurately valuing, presenting and selling these unique cultural artefacts.

2024 marked a remarkable year for Propertymark, as the organisation made significant strides in raising its profile, engaging stakeholders, and shaping policy discussions. This year’s achievements are a testament to the collective efforts of our team, members, and partners. Together, we have raised the bar, set new benchmarks and solidified our position as the leading voice in the property industry.