Whilst it is best practice for letting agents to review their Terms of Business ahead of the reforms kicking in, especially if they are making changes to the type of services they offer to clients, there is no requirement for these business-specific documents to be formally Renters’ Rights compliant.

The appointees join the board after an intensive and robust recruitment process. The Trust is the official charity of Propertymark, supporting estate and letting agents through life’s toughest moments.

Propertymark is inviting member agents to apply for a place on the REACH UK Agent Advisory Board, offering a direct role in shaping and testing the next generation of property technology. The Board builds on a proven model that gives agents early access to emerging solutions and the opportunity to influence how they are developed and deployed in real agency settings.

With elections to the Senedd approaching, we have set out clear priorities for the next Welsh Government to support a stable, professional and sustainable housing sector. Our new manifesto, published in Welsh and English, outlines practical steps to increase supply, raise standards and support property professionals, while ensuring consumers are protected.

The new Board formalises the separation between Propertymark’s regulatory and representative functions, ensuring that regulation is independent, impartial and firmly focused on the public interest. This approach aligns us with best practice across other regulated professional sectors, reinforcing our long-standing commitment to high standards and accountability and strengthening professionalism, transparency and public trust across the property sector.

Propertymark has worked tirelessly to ensure members’ voices are heard, practical concerns are addressed, and reforms are workable as the UK and devolved governments have pushed ahead with major legislative changes. Long-standing challenges around supply, affordability and standards have remained firmly in focus, and we will continue to scrutinise legislation, challenge unclear proposals and provide practical guidance to support members as reforms move from policy into practice across the UK.

Propertymark head office is the proud home of a giant circus-themed gavel which was sold as part of the Bidpath Foundation’s Gavel Art Trail and Charity Auction in November 2025. The Foundation was set up in honour of Bidpath colleague and NAVA Propertymark Advisory Panel member George Wade following his brain tumour diagnosis in 2024. It aims to raise funds for underrepresented causes through community-led auction initiatives.

The British Institute of Innkeeping (BII) launched the Panel to give publicans reliable, specialist support on property and valuation matters. Advisors are selected only after demonstrating rigorous professional standards, deep sector expertise, and a strong track record, and we are delighted that three Propertymark members have been appointed to this national panel.

We were delighted to welcome members from across the UK and internationally to our interactive digital AGM, which gave members a chance to hear updates on key issues from our Chair, CEO, and Head of Finance, along with the opportunity to ask questions. We also marked the beginning of fresh Presidential terms for the ARLA Propertymark and NAEA Propertymark Advisory Panels and announced this year's successful Vice-Presidents, who now join the presidential teams for the sales and lettings divisions.

The UK’s largest multi-disciplinary conference for property professionals was hosted at ExCeL London on Friday 13 June, with attendees from the whole spectrum of property disciplines. The energy, insight, and enthusiasm throughout the day reaffirmed Propertymark’s role at the heart of the industry.

With rising enforcement by HMRC and an increase in consumer complaints to The Property Ombudsman (TPO), the risks to property businesses from non-compliance are growing fast. At the same time, complexity and the pace of change are escalating; rules around financial sanctions reporting, material information, and unfair commercial practices have shifted in recent weeks, and for the lettings sector, the implementation of the Renters’ Rights Bill is rapidly approaching.

2024 was a year defined by strategic investment, enhanced member support, and strong financial performance. Despite a challenging economic landscape, we held membership fees and Client Money Protection levies at 2022 levels for a third consecutive year, while growing membership by 4.3% to 18,711.

Throughout 2024, Propertymark continued to strengthen its role as the UK’s leading professional body for property agents. This year has been a landmark period of strategic investment, advocacy and enhanced member support, ensuring we remain at the forefront of a rapidly evolving industry.