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Displaying 20 results
Modern looking apartments
16 Apr 2024
Loopholes in Rent-to-Rent must be closed to avoid abuse

Trading Standards is examining the impact of Rent-to-Rent and Guaranteed Rent (R2R) schemes on the private rented sector (PRS) in England, with the aim of identifying and evidencing areas of good practice, and issues of relevant non-compliance or emerging concerns. Propertymark was invited to provide input to an exploratory consultation as an interested party.

Helpline FAQ, Unreturned keys.jpg
28 Sep 2023
Unreturned keys on check out day

If a tenant fails to return the keys, this is normally taken to mean they have not given up the tenancy and therefore can be open to lots of issues for the landlord, even if the tenant has actually moved out.

Helpline FAQ, Abandoned house.jpg
28 Sep 2023
Abandonment

If you encounter abandonment in an assured shorthold tenancy, follow our eight steps to appropriately handle the situation.

Helpline FAQ, rent arrears.jpg
28 Sep 2023
What methods can I use to recover rent arrears?

Recovering rent arrears in England typically involves following specific legal procedures to ensure that you have a lawful and fair process for collecting the overdue rent.

Helpline FAQ, Power of Attorney.jpg
28 Sep 2023
How does a Power of Attorney work?

In the event that a landlord dies or has mental incapacity, if a Power of Attorney (POA) has been set up, the person(s) named as the landlord’s POA can instruct on the landlord’s behalf.

Helpline FAQ, Door handle.jpg
28 Sep 2023
When can a tenant change the locks?

Generally, tenants do not have the right to change locks without the landlord's consent but it's crucial that tenants have their statutory right to ‘quiet enjoyment’.

Helpline FAQ, Garden alterations.jpg
28 Sep 2023
Garden alterations

Find out what steps you can take if the tenant has substantially altered the garden without permission.

Helpline FAQ, Abandoned belongings.jpg
28 Sep 2023
Abandoned belongings left at a property

The Torts (Interference with Goods) Act 1977 outlines what a landlord should do with left-behind belongings. We've provided a step-by-step guide of what you need to do.

Helpline FAQ, Tenant passes away.jpg
06 Sep 2023
Death of a tenant

Dealing with these situations can be difficult and sensitive, especially if you are aware the tenant’s passing before relatives are informed. We've outlined steps you can take to bring the tenancy to an end.

Helpline FAQ, Landlord passes away.jpg
06 Sep 2023
Death of a landlord

When a landlord passes away, it can have various implications for the tenancy. The specific effects will depend on factors such as the type of tenancy, regional laws, and the actions taken by the landlord's estate or legal representatives.

Digital property transactions
08 Aug 2023
Digital Deed Pack launched to create property logbooks

Fifteen conveyancers have started to use a new pack that has been created by the Residential Logbook Association (RLBA) for each property sale at the point of completion, which will enable integration between logbook systems and case management platforms.

High volume of data and reports
04 Aug 2023
Propertymark is driving the evolution of UK digital property landscape

We are the sole representative body for estate agents in the Land Registry’s new steering group deciding on the next steps for speeding up property transactions and reducing fall-throughs. The Digital Property Market Steering Group (DPMSG), of which Propertymark is a founding member, wants everyone involved in buying, leasing, and selling land or property to experience a secure, modern market that is transparent, customer and business-friendly at all stages.

Facial recognition, Propertymark Passport
22 Jun 2023
Redefining reality: AI's emerging role in UK property

Artificial Intelligence (AI) is beginning to transform various industries and the property sales sector is no exception. It’s anticipated that within the next ten years, AI will drive many business processes, and early adopters will gain a competitive edge with previously unattainable efficiencies.

Compliance word cloud
26 May 2023
PayProp keeping property agents compliant

Following the launch of Propertymark’s Calm About Compliance service in December 2022, designed to help property agents navigate the myriad of sector laws, regulations and guidance, we are partnering with PayProp to trial an extra service where agencies no longer incur costly annual accountant reports and health checks.

Working alone on phone graphic
17 Apr 2023
Personal safety and lone working guidance

Making personal safety a habitual part of any working practice is essential. Being aware of the risks of lone working and having effective and familiar policies and practices in place can help agents recognise any potential red flags and give them the confidence to respond in an appropriate way that reduces the risk of harm.

Branding webinars
31 Jan 2023
Marketing webinar recordings

Boost your marketing skills with timeless tips that will help you identify key business opportunities, stand out in a crowded marketplace, maximise brand awareness and ultimately generate business.

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