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Helpline FAQ, Power of Attorney.jpg
28 Sep 2023
How does a Power of Attorney work?

In the event that a landlord dies or has mental incapacity, if a Power of Attorney (POA) has been set up, the person(s) named as the landlord’s POA can instruct on the landlord’s behalf.

Helpline FAQ, Abandoned belongings.jpg
28 Sep 2023
Abandoned belongings left at a property

The Torts (Interference with Goods) Act 1977 outlines what a landlord should do with left-behind belongings. We've provided a step-by-step guide of what you need to do.

Digital property transactions.jpg
08 Aug 2023
Digital Deed Pack launched to create property logbooks

Fifteen conveyancers have started to use a new pack that has been created by the Residential Logbook Association (RLBA) for each property sale at the point of completion, which will enable integration between logbook systems and case management platforms.

High volume of data and reports
04 Aug 2023
Propertymark is driving the evolution of UK digital property landscape

We are the sole representative body for estate agents in the Land Registry’s new steering group deciding on the next steps for speeding up property transactions and reducing fall-throughs. The Digital Property Market Steering Group (DPMSG), of which Propertymark is a founding member, wants everyone involved in buying, leasing, and selling land or property to experience a secure, modern market that is transparent, customer and business-friendly at all stages.

Facial recognition, Propertymark Passport.jpg
22 Jun 2023
Redefining reality: AI's emerging role in UK property

Artificial Intelligence (AI) is beginning to transform various industries and the property sales sector is no exception. It’s anticipated that within the next ten years, AI will drive many business processes, and early adopters will gain a competitive edge with previously unattainable efficiencies.

31 May 2023
Embrace efficiency by automating planned preventative maintenance

With a lot of talk about chat-GPT and concerns about process automation, property managers might feel defensive about changes to their jobs and the potential impact of advancing technologies. However, Planned Preventative Maintenance (PPM) is a prime example of work that should be automated, as it often involves repetitive tasks that consume valuable time.

Compliance word cloud
26 May 2023
PayProp keeping property agents compliant

Following the launch of Propertymark’s Calm About Compliance service in December 2022, designed to help property agents navigate the myriad of sector laws, regulations and guidance, we are partnering with PayProp to trial an extra service where agencies no longer incur costly annual accountant reports and health checks.

Working alone on phone.jpg
17 Apr 2023
Personal safety and lone working

Making personal safety a habitual part of any working practice is essential. Being aware of the risks of lone working and having effective and familiar policies and practices in place can help agents recognise any potential red flags and give them the confidence to respond in an appropriate way that reduces the risk of harm.

20 May 2022
How to cope with stressful situations

You are in the thick of one of life’s most stressful moments—moving home. It is an emotionally charged process from start to finish so it's important to know simple ways you can keep your customers calm and respond positively to any complaints.

Lone working.png
10 Apr 2019
Guidance for lone workers

The HSE (Health and Safety Executive) has revised its Working Alone leaflet to provide advice on the risks of lone working.