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Displaying 14 results
17 Mar 2022
Benefits of having a client account

By keeping money ring-fenced from other business activities agents can use a client account for the sole purpose of handling and distributing deposits, rents, and fees and client accounts come in a few guises – designated or pooled/undesignated.

23 Sep 2021
Block Management Sector Code

The RoPA Steering Group recently consulted on its draft Block Management Sector Code as part of its commitment to elevate standards within the sector.

15 Jul 2021
Seven agents expelled from The Property Ombudsman

As per the strict processes put in place by The Property Ombudsman (TPO), the agents were referred to the TPO’s independent Compliance Committee, which ruled they should be expelled with most failing to pay compensatory rewards.

15 Mar 2021
Fine underlines importance of having CMP

Propertymark received a report that a letting agent in Kensington and Chelsea has been issued a fine of £20,000 for not belonging to a Client Money Protection scheme, despite applying to join one. The case underlines the importance of having Client Money Protection (CMP), with Trading standards taking action even when an application is in progress.

09 Sep 2020
Propertymark pressure leads to improved guidance on Pooled Client Accounts

We welcome improved Joint Money Laundering Steering Group (JMLSG) guidance on Pooled Client Accounts (PCAs) following our response to their review and sustained engagement with HM Treasury and UK Finance to make it easier for letting agents to meet their legal obligations.

26 Feb 2020
Lettings leaflet pack

Download and add your logo and contact details to our leaflets, print them in your office or email them to your clients. Showcase your commitment to providing better professional service by going the extra lengths to educate landlords and tenants.

19 Dec 2019
Lettings boss jailed and sanctioned after £230,000 fraud

The director of a Southampton lettings firm has been jailed after defrauding landlords and tenants out of more than £230,000.

24 May 2019
The Property Ombudsman issues revised Codes of Practice

On 1 June, The Property Ombudsman (TPO) scheme’s updated Codes of Practice will become effective. The revisions are substantial and incorporate the Tenant Fees Act, Client Money Protection and GDPR requirements.

01 Apr 2019
CMP becomes a legal requirement in England

Membership of a Government Approved Client Money Protection (CMP) scheme becomes a legal requirement for all agents in England dealing with residential lettings across England from Monday 1 April.

26 Mar 2019
Agents complying with Client Money Protection in England

All agents in England whose business covers lettings and property management whereby you hold client money, must belong to a government-approved Client Money Protection scheme from 1 April 2019.

26 Mar 2019
Fact sheet: Client Money Protection for letting and managing agents

The Housing and Planning Act 2016 enables the Secretary of State to require that letting and property agents in England belong to a government-approved Client Money Protection scheme.

25 Feb 2019
Propertymark's Client Money Protection scheme secures Government approval

Propertymark has received formal approval from the Housing Minister, Heather Wheeler MP, to operate a Government-authorised Client Money Protection (CMP) Scheme.

07 Dec 2017
Mandatory Client Money Protection Schemes for Property Agents

We have issued our response to the Government consultation on mandatory CMP giving our views and comments on how the rules should be designed, implemented and enforced.

14 Sep 2017
Fact sheet: The Letting Agent Code of Practice (Scotland) Regulations 2016

The Housing (Scotland) Act gives powers to the Scottish Government to create a Code of Practice and introduces new rules, which all letting agents must follow. Read this fact sheet to see how the code of practice affects you.