In the last two years, landlords have seen more expensive mortgages and rising compliance costs. The Renters' Rights Act has changed how tenancies work and what happens when things go wrong. And now there's an annual fee to register each property on the new database, one more line on a spreadsheet that only ever grows in one direction. None of that is going away. However, as Propertymark Industry Supplier Homebox explains, agents still can ensure their landlords feel like someone is actively working to bring their costs down.

As the dust settles following the implementation of the Renters’ Rights Act, lettings agencies are finding alternative ways to mitigate uncertainty and financial risk for landlords. A range of services are growing in popularity that replace traditional, abolished methods like rent in advance, not least professional rent guarantor provision. This service offers reassurance for good tenants who can afford the rent but don’t quite meet the right criteria on paper, including students, self-employed people or those on benefits, or retirees.

Behavioural research suggests that around 60% of landlords in the private rented sector do not fully understand their responsibilities and often fail to meet basic regulatory requirements as a result. This unintentional non-compliance is driven not by bad intent but by four interconnected behavioural patterns.

Cyber crime incidents can impact property businesses of all sizes. A lack of cyber security can leave firms vulnerable to substantial losses and the impact can be huge and long lasting. Even using third-party hosting companies or sites doesn't remove the risk of exposure to crime and subsequent liabilities. Propertymark industry supplier, Gallagher, explains the steps property agents can take to prevent and manage risk.

The Renters’ Rights Act came into force on 1 May 2026. Much of the coverage has focused on the big, visible changes: the end of Section 21, the shift to periodic tenancies, and the ban on rental bidding wars. These are significant, but they are not, on their own, what will squeeze landlord margin. Propertymark Industry Supplier, Homebox, explains the potential impact of the less headline-grabbing changes in the legislation.

While much of the attention has focused on tenancy reform, the Act also has a clear knock-on effect for how tenancy deposits are managed – particularly when it comes to end-of-tenancy disputes. Propertymark Industry Supplier, TDS, explains that understanding the impact on deposit deductions, tenant expectations, and evidential requirements will be key to avoiding disputes and ensuring fair outcomes for all parties.

Property agencies can face a variety of risks in their everyday operations, many of which may lead to liability claims when unexpected incidents occur. Whether supporting staff, handling client interactions, conducting property viewings, or managing office operations, unforeseen events can have considerable impact on the business. A liability claim may result in financial strain, operational disruption and reputational damage. For property agents, understanding these exposures is an important step in managing risk effectively. Gallagher, Propertymark's insurance supplier, shares insight into the risks property agents may face and the types of protection that can help keep businesses resilient.

If a tenant raises a formal complaint about something that happened eighteen months into their tenancy, what would a typical property record show? Not what the agent remembers. Not what the landlord believes happened. What the documentation can prove, line by line, date by date. Propertymark Industry Supplier, Inventory Base, explores why this question matters now, in ways it never has before.

When it comes to deposit disputes in the private rental sector, one thing matters above all else: evidence. Not opinion. Not memory. And certainly not assumptions. What matters is time stamped, detailed and impartial documentation that shows exactly what condition a property was in at the start and end of a tenancy. Propertymark Industry Supplier, Inventory Hive, explains why inventory reports matter so much, what makes them stand up to scrutiny, and what can cause them to fall apart in front of a deposit adjudicator.

Letting agents and build-to-rent (BTR) operators continue to navigate a market where demand is high, but affordability checks are increasingly complex. With more renters facing stretched budgets, irregular income patterns, or limited UK credit history, passing referencing isn’t always straightforward — even for tenants who would otherwise make excellent long-term occupants. Propertymark Industry Supplier, flatfair, explores how guarantor-backed tenancies can make a meaningful difference.

The first phase of implementation will happen on 1 May 2026, introducing extensive reforms to the private rented sector. Letting agents play an important role in helping landlords understand and adapt to these changes, while ensuring their agency’s practices are adaptable to new legislation and remain compliant. Propertymark Industry Supplier Alan Boswell Group discusses what agencies need to do now to be prepared.

The UK rental market is on the brink of major reform, with the Act aiming to strengthen tenant protections and modernise the private rented sector. A central measure is the abolition of Section 21 “no-fault” evictions, expected to come into effect once the legislation is fully implemented. Propertymark Industry Supplier, Alan Boswell Group, explains how this change will significantly alter how landlords manage risk, making rent guarantee insurance (RGI) increasingly valuable as a safety net.

Cybercrime incidents can impact businesses of all sizes and industries, including property agencies. Propertymark industry supplier, Gallagher, is reminding all property agents about the importance of adequate risk prevention and management.

The long-anticipated Renters Reform Bill is due to land this year, and with it comes one of the most significant shifts in the UK rental market in decades: the abolition of Section 21 'no-fault' evictions. Once this change takes effect, landlords and letting agents will no longer be able to regain possession of their property without specific grounds. Propertymark Industry Supplier, Inventory Hive, explains why this will make robust documentation more important than ever.

This year, trees across Britain began shedding leaves weeks ahead of schedule. At a glance, it might seem like a charming sign of an early autumn - in reality, it’s a stress response. Propertymark Industry Supplier, Inventory Base, explains why this subtle ecological shift has very real consequences for the lettings sector.

Letting agents routinely use pooled client accounts (PCAs) to manage money for multiple landlords and tenants. These accounts are not only common, they’re also essential to agency operations. However, from a regulatory standpoint, they raise a key question; should banks perform due diligence on the letting agent (as the account holder), or on every individual landlord and tenant whose money passes through the account? Propertymark Industry Supplier, The Letting Partnership, examines the problem with PCAs, and how upcoming regulatory changes could improve the system.