Cybercrime incidents can impact businesses of all sizes and industries, including property agencies. Propertymark industry supplier, Gallagher, is reminding all property agents about the importance of adequate risk prevention and management.

The long-anticipated Renters Reform Bill is due to land this year, and with it comes one of the most significant shifts in the UK rental market in decades: the abolition of Section 21 'no-fault' evictions. Once this change takes effect, landlords and letting agents will no longer be able to regain possession of their property without specific grounds. Propertymark Industry Supplier, Inventory Hive, explains why this will make robust documentation more important than ever.

This year, trees across Britain began shedding leaves weeks ahead of schedule. At a glance, it might seem like a charming sign of an early autumn - in reality, it’s a stress response. Propertymark Industry Supplier, Inventory Base, explains why this subtle ecological shift has very real consequences for the lettings sector.

Letting agents routinely use pooled client accounts (PCAs) to manage money for multiple landlords and tenants. These accounts are not only common, they’re also essential to agency operations. However, from a regulatory standpoint, they raise a key question; should banks perform due diligence on the letting agent (as the account holder), or on every individual landlord and tenant whose money passes through the account? Propertymark Industry Supplier, The Letting Partnership, examines the problem with PCAs, and how upcoming regulatory changes could improve the system.

Property agents looking to safeguard their business against financial loss can benefit from suitable office insurance. Offices and those who work within them can be exposed to risks such as theft, damage, or liability claims. Gallagher, Propertymark’s official insurance broking partner, explains the benefits and the potential business-saving cover it can provide.

The warmer months bring a surge of tenancy turnovers, from student lets ending around graduation, to families relocating during school holidays. For letting agents, this can be a hectic period with a high volume of move-outs to process. Propertymark Industry Supplier, the Tenancy Deposit Scheme shares best practices to help agents manage summer check-outs smoothly, ensure deposits are returned promptly, and minimise the chance of disputes.

In 2018, Propertymark Industry Supplier RentGuarantor launched with a clear purpose: to support people who deserved access to rental homes but were being turned away—not for financial reasons, but because they didn’t fit the system. RentGuarantor set out to provide an alternative, a support mechanism that helped tenants secure a place to live, while giving landlords and letting agents the confidence to say yes. Seven years on, they explain why their purpose hasn’t changed, but the scale has.

Inadequate or insufficient insurance cover may result in serious financial loss and can affect organisations of any size. Underinsurance can have potentially serious consequences for a business when they make a claim. Gallagher, Propertymark’s official insurance broking partner, explains the potential impact underinsurance can have.

From 14 May 2025, all UK letting agents will be required to check tenants, landlords, and other clients against the UK’s official sanctions list. If a match is found — or even suspected — agents will be legally required to report it to the Office of Financial Sanctions Implementation (OFSI). Sanctions checks are already a standard part of Anti-Money Laundering (AML) due diligence, but for the first time, these checks will now be a separate legal requirement in their own right. Propertymark Industry Supplier, The Letting Partnership, explores the new requirements.

With energy prices in the UK remaining volatile, both landlords and tenants are feeling the strain. For letting agents, this presents a critical opportunity to step in as a valuable intermediary—helping both parties navigate rising costs, understand new regulations, and adopt energy-efficient practices that protect everyone’s financial wellbeing.

With private rents rising across England and Wales, it’s no surprise that rent arrears have become an increasing feature of tenancy deposit disputes. Though formal deposit disputes remain rare, affecting fewer than 1% of Tenancy Deposit Scheme (TDS) tenancies, the most recent TDS data shows that claims for unpaid rent appeared in over one in five deposit disputes. While not as frequent as cleaning or damage disputes, rent arrears cases can be more complex, often involving misunderstandings, poor communication, or a lack of proper documentation.

Trust is placed in lettings and sales agents by individuals and businesses who seek expertise, knowledge and attention to detail. With that trust, however, comes risk – and that's why it's essential to consider Professional Indemnity (PI) Insurance. Gallagher, the industry-approved supplier of insurance for Propertymark, offers cover for agency businesses to help protect them from the legal costs involved should a client make a claim against them due to a mistake or incorrect advice.

Compliance in the UK lettings sector is often treated as a box-ticking exercise. Gas Safety Certificates, EPCs, and Deposit Protection Schemes are the well-known essentials that every agent expects to manage, but the real risks don’t always come with a checklist. Oversights can lead to crippling fines, legal battles, and reputational damage, with the biggest threats often lurking in grey areas of legislation, quiet regulatory changes, and obligations that only become clear when something goes wrong.

With the Renters’ Rights Bill on the horizon, the private rented sector (PRS) is set for significant change. As part of this, the bill will be introducing an Ombudsman which will hold landlords and letting agents to higher standards of accountability, ensuring tenants have a clear route to escalate disputes. Proactive landlords and agents can take steps now to prevent issues from reaching this stage, saving time, stress, and reputational damage in the process.

Client accounting goes beyond bookkeeping—it's key to an agent’s reputation. An agent’s brand can take years to build but can be undone in days when something goes wrong. A strong reputation drives referrals and precedes first contact with new clients, landlords, suppliers and prospective staff. A strong local brand helps the agency grows faster and gain more value, so protecting and nurturing it has to be a top priority for any manager or owner.

As the cost of living continues to rise, many renters are finding it harder than ever to save for the traditional upfront deposit required when signing a lease. This financial barrier can delay or prevent renters from securing their ideal home, while landlords face the challenge of ensuring financial protection without deterring potential tenants. Enter flatfair, Propertymark Industry Supplier and an innovative leader offering deposit alternatives that provide a smart, efficient, and cost-effective solution for both renters and landlords