Putting the public interest first
The Regulatory Board will oversee professional standards, regulatory policy and disciplinary frameworks, helping to ensure that Propertymark’s regulatory activity is fair, transparent and robust.
By embedding independence at the heart of our regulatory structure, we are strengthening consumer protection while also supporting members by reinforcing confidence in regulated property professionals.
The introduction of Propertymark’s new Regulatory Board is the next significant step in our journey to strengthen professionalism and public trust in the sector.
We are committed to the separation of regulatory and representative functions, embedding transparency, and putting the public interest at the heart of everything we do. By doing this, we are aligning ourselves with best professional practice, ensuring our processes are impartial, accountable, and robust.
This move demonstrates our unwavering commitment to the professional integrity of our members – and ensuring that consumer protection and high professional standards come before self-interest.
Independent leadership
The Regulatory Board will be chaired by Melanie Carter, a highly respected specialist in professional regulation and governance.
Melanie is a Partner and Head of Regulation at Stone King LLP and brings extensive experience from senior regulatory roles, private practice advising professional regulators, and more than 20 years as a Judge. She is recognised in the Legal 500 Hall of Fame for professional discipline.
Independence on the Regulatory Board strengthens confidence in Propertymark’s standards and regulatory processes and makes clear that the public interest comes first.
This new structure reinforces consumer protection and demonstrates a clear commitment to professionalism across property agency, in line with other professional sectors.
Opportunities for members to get involved
Alongside independent Regulatory Board Members, Propertymark is also inviting members to play an active role in the new structure through Co-opted Professional Member (Member Representative) positions.
These voluntary roles allow Propertymark members to bring professional insight, sector knowledge and independent judgement to support the Board’s work. While not voting Board members, Co-opted Professional Members play a vital advisory and scrutiny role, helping to ensure regulation remains effective, proportionate and grounded in professional practice.
This is a meaningful opportunity for members to contribute to the future of regulation, support high professional standards and help build trust with consumers and the wider housing market.
Apply now
Propertymark is currently recruiting:
- Independent Regulatory Board Members
- Co-opted Professional Members (Member Representatives)
Applications are open until 27 February 2026.
Find out more about the Regulatory Board, available roles and how to apply →
