Word of mouth is no longer enough to bring clients through the door, it’s time to embrace digital marketing and maximise your agency’s potential—The Big Idea tells you how. Build your success even further with an eight-point-plan from our CEO, Nathan Emerson, which will help streamline your operations and turbocharge your bottom line.

In this summer issue, long-standing members reflect on their start in the property profession and we asked experts from Belvoir group to share their views on agent training and qualifications, and how they will both impact the future of our sector. The policy update looks at short-term lets which are under the spotlight from legislators.

Sellers bypassing the introducing agent in a sale costs the industry an estimated £4bn a year in lost fees. But what can agencies do to get their hard-earned commission back? Find out more in this issue and do we need more regulation or just better enforcement? We asked industry stakeholders to contribute their thoughts on issues affecting our members.

Is your agency looking a bit tired or ragged round the edges? Time for a bit of TLC? This issue contains advice from the professionals in sprucing up your agency, whether it's a top-to-toe reinvention or a simple mini-update. Our policy special looks at what an announced White Paper for Wales could mean for the PRS, phase two of the Private Tenancies Act (Northern Ireland) 2022 and a report on the political party conferences.

With a shortage of qualified staff in the property profession, employers are finding it difficult to fill roles in their agencies. This issue will help you recruit and retain the best talent, while the policy special will update you on the Renters (Reform) Bill and the Scotland Housing Bill.

In 2003 Apple introduced its iTunes® music store to the world, Iraq was invaded, the Last commercial flight of Concorde happened... And in June, the official launch of the Technical Awards—formal qualifications for those working in agency—took place. This issue celebrates 20 years of qualified agents.

It's always an exciting time to be a property professional! The constant changes and flux in the market keep us all on our toes and, as ever, all property disciplines are evolving and continue to offer opportunity for those who respond to the market indicators, be that lettings, auctions, sales or commercial markets.

Packed with practical advice on the issues facing agents as we enter 2023: maintaining professionalism with abusive clients, rental reform in Wales and Northern Ireland, Right to Rent checks in England, sale board regulations and data protection for agents across the UK.

Catch up with the Autumn edition of your members' magazine and learn more about our partnership with Phil Spencer and Move iQ, get up to speed with ESG in commercial property and why community engagement works for estate agents.

Our re-launch issue packs a punch with an easy guide to Making Tax Digital, an update on the three phase programme on Material Information direct from NTSELAT and a deep-dive into the factors affecting the Commercial property market.

Getting straight to the facts about our position paper 'The Future of Renting' ahead of Renters’ Reforms. Shared expertise on everyone’s favourite garden import Japanese knotweed, and the often-controversial industry commentator Russell Quirk provides his thoughts on regulation.

In keeping with the zeitgeist, commentator Christopher Watkin gives three routes to generate those much needed listings, Nicola Broomham provides practical advice on recruitment and we outline the implications of the Fire Safety Act for members in England and Wales.

With more agents taking to TikTok, is the platform the next big thing for agents? In this issue, you can find out more about how and why agents are using TikTok, hear from our new presidents and read about the upcoming Propertymark Qualifications Awards which is back for 2021.