Consumer Protection Regulations
Consumer protection legislation has become increasingly complex and broad. This course looks at the law from both a sales and lettings perspective, advising on the correct procedures to apply, what is permissible and the consequences of a breach.
- National Trading Standards Estate and Letting Agency Team (NTSELAT)
- The Consumer Protection from Unfair Trading Regulations 2008
- How to avoid misleading consumers, step by step through the sales and letting process
- Business protection from misleading marketing regulations
- Unfair actions
- Referral fees
- Practical scenarios
- Current issues
- Ask the trainer, what do you need help with?
Our popular virtual classroom offers a streamlined version of our face-to-face courses. You will benefit from a dedicated session with our expert trainer from the comfort of your home or office. To enable the course to run smoothly, we ask that you mute your microphone unless asking a question and keep your camera on.
Our face-to-face courses adhere to the latest Government safety advice and you’ll benefit from the full lesson plan plus an increased level of interaction and group work. This is your chance to participate in group discussions with our expert trainer and other delegates on the course.
The safety of our staff and members remains our highest priority and we offer a full range of digital learning opportunities. All face-to-face courses organised by Propertymark will be conducted fully in line with the latest Government guidance.
If you or someone in your household are experiencing symptoms on the day or prior to the meeting, please inform us so we can cancel your booking and offer your place to our waiting list. If you have any questions please contact our Courses team on 01926 417 787 or email [email protected]
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