Consumer Protection Regulations
Consumer protection legislation has become increasingly complex and broad. This course looks at the law from both a sales and lettings perspective, advising on the correct procedures to apply, what is permissible and the consequences of a breach.
- National Trading Standards Estate and Letting Agency Team (NTSELAT)
- The Consumer Protection from Unfair Trading Regulations 2008
- How to avoid misleading consumers, step by step through the sales and letting process
- Business protection from misleading marketing regulations
- Unfair actions
- Referral fees
- Practical scenarios
- Current issues
- Ask the trainer, what do you need help with?
Our popular virtual classroom offers a streamlined version of our face-to-face courses. You will benefit from a dedicated session with our expert trainer from the comfort of your home or office. To enable the course to run smoothly, we ask that you mute your microphone unless asking a question and keep your camera on.
With our face-to-face courses you’ll benefit from the full lesson plan plus an increased level of interaction and group work. This is your chance to participate in group discussions with our expert trainer and other delegates on the course.
Location: Propertymark Westminster, 4th Floor, 5-8 The Sanctuary, London, SW1P 3JS
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