Consumer Protection Regulations
Consumer protection legislation has become increasingly complex and broad. This course looks at the law from both a sales and lettings perspective, advising on the correct procedures to apply, what is permissible and the consequences of a breach.
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INACTIVE: Complaints Handling and Reputation Management
This course uses real-life case studies and offers step-by-step guidance on how to manage consumer expectations and respond in a manner that will preserve (and even enhance) your company’s reputation.
Finance for non-finance managers
Tackle the jargon and complexity that often makes finance difficult without an accounting background.
Anti-Money Laundering
This foundation course will provide you with the knowledge you need to ensure compliance with Money Laundering Regulations and the Proceeds of Crime Act.