The Consumer Rights Act 2015 made it a legal requirement for letting agents in England and Wales to display details of all fees and charges on websites and in offices. These templates support members who have Propertymark Client Money Protection (CMP) to comply with the legislation.
Wonder how to find a good estate agent? In this episode of the Move iQ podcast, Phil Spencer talks to NAEA Propertymark President Liana-Loporto Browne about what to look for – from identifying a good agent through to how to get what you want from them including relevant market information.
Working in partnership with local authorities across England and Wales, HM Land Registry is migrating their local land charges data to a central, digital register.
Sometimes parties that are involved in conflict need help to arrive at a resolution. Dispute resolution encompasses a range of activities including lettings agents’ early dispute prevention measures, a variety of alternative dispute resolution (ADR) interventions, and legal action through court proceedings.
The scheme provides a temporary period of respite from creditor (e.g. landlord/letting agent) action to help people in problem debt (e.g. tenant) consider their options and engage with professional debt advice. The Scheme came into force on 4 May 2021, but qualifying debts can include any that the debtor had before the legislation started.
A new Report and Open Letter have been sent to the Secretary of State for Housing to highlight the negative impact the Tenant Fees Act has had on renting with pets.
This issue welcomes our new CEO, Nathan Emerson where he sheds a light on the upcoming major investments and changes that Propertymark will be undergoing in order to give more back to members.
Issues around the current rules when renting with pets have caused some confusion for agents. Propertymark provides some relevant information to help answer those key questions.
As a letting agent, it is not only important to be up to date with permitted fees to avoid potential deposit disputes; it can also save you costly legal penalties too. Debbie Davies, former letting agent and now Head of Sales and Marketing at Propertymark Industry Supplier, Tenancy Deposit Scheme (TDS), explains what agents need to know about tenancy deposit disputes and tenant fees.
James Munro, Head of the National Trading Standards Estate and Letting Agency Team (NTSELAT), shed some light on their recent report to Government on referral fees and what the future holds in a Propertymark webinar, highlighting all agents should be following the guidance.
During a plenary debate on the general principles of the Renting Homes (Amendment) (Wales) Bill on 13 October 2020, ARLA Propertymark was referenced by Mark Isherwood, Housing Spokesperson for the Conservatives, stating our arguments that the Bill will not secure the security of tenure and will make letting a less viable business for landlords, which in turn could push prices up if there is less housing stock available.
Following a review, which lasted over a year, the National Trading Standards Estate and Letting Agency Team (NTSELAT) has, today 2 October, proposed that new legislation be introduced so that all customers must be told about third party referral fees when buying or selling a home. This is to improve transparency across the sector and ensure consumers feel confident in the services agents provide.
We put together a series of short videos to help explain the different aspects of residential lettings which are impacted by the ban.
The Tenant Fees Act 2019 provided for a 12-month transition period for tenancies which started before June 2019 and ends on 31 May 2020, meaning any tenancy clauses in existing contracts that charge fees will become unenforceable after this date.
The Renting Homes (Fees etc.) (Wales) Act 2019, which gives Welsh Ministers the power to prescribe a list of payments in default and a limit of what is permitted, applies to all tenancy agreements signed on or after 28 April 2020.
In this issue we look at the benefits of marketing ourselves correctly and why property agents need to stop talking about themselves and factually find out what it is that their customers actually want to hear.