The main characteristics of a service occupancy are that the occupation of the property is closely linked to the occupier’s employment, they have a personal licence to occupy for so long as they are employed by the employer and that the service occupancy terminates automatically when the employment contract ends.

Our Non-Housing Act Tenancy Agreement is an exclusive member benefit for ARLA Propertymark members. Use this contract if the rent exceeds £100,000 a year or where it is not the tenant’s main home.

The Renting Homes (Wales) Act 2016 brings together several complex pieces of legislation into a single legal framework. We worked closely with the Welsh Government to help agents prepare and have produced the new Model Occupation Contracts, which Rent Smart Wales has also reviewed.

The Consumer Rights Act 2015 made it a legal requirement for letting agents in England to display details of all fees and charges on websites and in offices. These templates support members who have Propertymark Client Money Protection (CMP) to comply with the legislation.

Add your logo and company details to our Propertymark branded complaint handling procedure. The form outlines the full procedure for consumers who wish to make a complaint and will help you comply with our membership rules.

Our ASTs are compliant with the Tenant Fees Act and we offer alternative versions depending on the deposit scheme you are registered with alongside a no deposit option and Deed of Guarantee.

Save time by applying our templates to your letterhead to communicate to a new or potential tenant when a Holding Deposit needs to be refunded, forfeited or transferred.