Service Occupancy Agreement

The English Devolution and Community Empowerment Act 2026 includes measures to prohibit upward-only rent reviews in new business leases in England and Wales. Propertymark supports measures that help businesses access suitable premises and contribute to stronger high streets. However, changes to commercial lease structures must also maintain confidence for landlords and investors who fund, maintain, and improve commercial property.

With two months to go until the first changes take effect, letting agents should now be focused on operational readiness. Continuing our support for members, our latest webinar in a long series addressed the issues most frequently raised by agents. These included written information requirements, payment processes, rent increases, possession grounds and internal systems. With early planning, clear documentation and robust processes, agents can approach 1 May 2026 with confidence.

Experts Brian Moran, Advisory Panel Member (Scotland) and Angela Davey, Advisory Panel Member and Regional Executive (Wales), who have first hand experience of similar reforms to the Renters’ Rights Act, shared practical lessons in our webinar with a core message of reassurance. Practical lessons on how Scotland and Wales have managed, on what does and doesn’t work, and where agents should focus their efforts now were imparted, as well as emphasising how essential early preparation, good communication, and robust processes are, so that letting agents can continue to support landlords and tenants while adapting to the new regulatory landscape.