This TDS guide highlights best practice with the tenant in mind. The disputes TDS deal with often show that a poor quality inventory report is the source of the problem.
Producing reports that are clear and easy to understand with sufficient detail to explain things properly are much more likely to be understood. This means that justified tenancy deposit deductions are far more likely to be accepted by tenants.
Lettings agents must protect the interests of landlords, tenants, and their agencies, so understanding the basics of deposit protection is key and knowing the do’s and don’ts will help minimise disputes and reduce the risk of costly penalties.
It's important to note that adding money to an existing tenancy deposit should be done in consultation with the tenant and in compliance with current legislation and guidance from your registered deposit scheme partner(s).
Letting agents and landlords will be familiar with this phrase, however grasping the meaning and recognising the limits of this term can often be a disputed topic, particularly when making a deposit deduction.
Given the complexity and sensitive nature of this scenario, it is advisable to consult a legal professional who specialises in landlord-tenant law.