Prioritising clear, proactive communication, ensuring transparent agreements and fees, and keeping robust records of actions and transactions are the top ways agents can reduce the likelihood of complaints escalating to formal disputes in an increasingly regulated housing market. The findings from The Property Ombudsman (TPO) reinforce the value of strong training, clear processes, and high service standards in maintaining trust with consumers and protecting the reputation of the sector.

The 2025 data reveal a sharp rise in consumer complaints across the property sector, with a 47% increase compared with 2024 and a 77% rise since 2023. While many cases are resolved quickly, the figures highlight the types of issues that most often lead to disputes and where improvements can help prevent problems from escalating.

The Q4 2025 Auctions Barometer reveals a sector gaining confidence as base rates ease and digital innovation accelerates. With rising lot numbers, strong reserve price performance, and online formats leading the way, the report highlights how auctioneers are adapting to economic shifts while continuing to deliver results for buyers and sellers across the UK.

Latest insights reveal the sector is showing growing resilience, with easing inflation, a lower base rate, and rising rents helping to rebuild confidence despite ongoing structural challenges. Shifting consumer behaviour, targeted regeneration, and smarter use of data and technology are set to define the next phase of commercial property growth.

New analysis of a decade of homemover data shows that buyers aged 50 – 59 are now the fastest-growing segment of the UK housing market. The findings highlight a significant shift in market activity that agents should factor into their business planning and service offerings. The growth of the older buyer group does not signal a decline in other segments. However, it does underline the importance of understanding who is driving transactions at any given time.

The UK housing market shows cautious resilience as buyer demand and sales volumes rise, but long transaction times and falling stock continue to limit momentum. In the rental sector, tenant demand has eased slightly, yet pressure remains intense as supply stays tight, rents continue to rise, and uncertainty unsettles landlords and tenants.

Insight shows a market that remains resilient but measured, with steady new listings, slightly softer sales, and easing inflation, offering cautious optimism. While buyer conditions show signs of balance, demand in the rental market continues to outstrip supply, keeping affordability pressures firmly in focus.

The latest figures reveal a steadier, more confident property market, with committed buyers driving sales and rental arrears falling to their lowest level since 2022. In spite of slight dips in demand, rising stock levels and stabilising rents signal a sector gradually finding its balance.

The Q3 2025 Propertymark Auctions Barometer reveals a confident auction market despite wider economic uncertainty, with rising lot numbers and strong reserve-price performance. The industry awaits potential policy changes in the Autumn Budget, auctioneers remain optimistic heading into 2026, encouraged by steady demand, evolving technology, and expectations of improving affordability.

Stability is returning to the UK commercial property market as stats and sentiment reveal steady base rates, easing inflation, and renewed confidence across industrial and office sectors.

Buyer and tenant demand continued to climb in September 2025, but limited supply and affordability pressures are keeping the UK housing market finely balanced. With the Bank of England base rate steady at 4% and inflation still above target, Propertymark’s latest Housing Insight Report unpacks the key data, regional shifts, and expert perspectives shaping what’s next for sales and lettings.

Our results for August 2025 show that the UK market edging toward recovery. Sales activity and stock levels are rising, but affordability pressures and tax uncertainty continue to weigh on buyers. In lettings, rent growth is easing and arrears are falling, offering early signs of a market finally catching its breath.

The second quarter of 2025 shows the commercial property sector is balancing short-term challenges with long-term opportunities, as agents report shifting confidence across sectors.

Responding to the Office for National Statistics’ (ONS) consultation on the Price Index of Private Rents (PIPR), Propertymark urges better alignment of UK-wide rental data, the use of achieved rather than advertised rents, and faster income statistics to strengthen affordability analysis. Clearer explanations of methodology are needed, as well as greater transparency around Rent Officer data, and quicker publication to make the index more useful.

Auctions remained resilient this quarter, with 81% of lots achieving or exceeding the reserve price, increased stock levels, persistent 3.6% inflation and a 4.25% base rate. Growth in online participation and steady demand signal continued market strength heading into H2 2025.

The July 2025 report shows steady sales with stronger appraisals, but affordability remains stretched amid high inflation and static interest rates. Rental demand continues to outpace supply, keeping competition intense despite slight stock growth.