TDS: tenancy deposit protection
TDS Resolution
We offer a free dispute resolution service via professional, impartial adjudicators to help avoid unnecessary court hearings and resolve any disputes that may arise between landlords, agents and tenants.
We invest in our technology solutions to simplify the deposit process and improve the user experience for our customers. Find out more about our time saving API solution.
We pride ourselves on our award-winning customer service, saving letting agents and landlords time and money with calls and emails answered quickly with a personal and professional approach. TDS understands that time is money, and at TDS we save agents, landlords and tenants time.
TDS Academy
We provide invaluable training in tenancy deposit protection and disputes for agents and landlords through the TDS Academy. Alongside this, we deliver Propertymark’s course Disputes and damages the TDS way, as well as partnering with Propertymark Qualifications and MOL to provide the Award in Residential Tenancy Deposit Protection and Management.
Offer to members
As a Propertymark member, you will receive our very best rates for Insured tenancy deposit protection. Find out more at: exclusive TDS rates for Propertymark members.
Industry supplier webinar recordings
We’ve vetted all our Propertymark Industry Suppliers, hand-picking the ones that will directly benefit you. Share in the expertise of our suppliers as they offer up their knowledge on a variety of topics through the webinars we host.
TDS guides
Lifecycle of a tenancy deposit
Whether new to tenancy deposit protection or simply want to know more about the process, it helps to understand the lifecycle of deposits to avoid penalties and disputes. Debbie Davies, Head of Sales at TDS, explains seven steps every agent should be aware of.
Deposit disputes: a little information goes a long way
Debbie Davies, Head of Sales and Client Success at TDS explains it’s all in the detail when it comes to tenancy deposits, the more information that is collected and provided the better.
Inventories guide: check in and check out reports
This guide considers best practice from a deposit dispute adjudicator’s view, irrespective of who prepared the inventory, check-in or check-out report presented as evidence.