TDS: tenancy deposit protection
We currently protect over 1.6 million deposits across England and Wales and offer a free dispute resolution service, TDS Resolution, which helps to avoid unnecessary court hearings by working with both parties to achieve a satisfactory outcome to tenancy disputes and rent arrears.
We pride ourselves on delivering outstanding customer service to all our clients and have won independent recognition with a range of awards and accolades including the Customer Service Excellence Standard. We are consistently the highest-rated tenancy deposit scheme on Google and Trustpilot, too.
Offer to members
As a Propertymark member, you will receive our very best rates for Insured tenancy deposit protection. Find out more at: exclusive TDS rates for Propertymark members.
TDS guides
Lifecycle of a tenancy deposit
Whether new to tenancy deposit protection or simply want to know more about the process, it helps to understand the lifecycle of deposits to avoid penalties and disputes. Debbie Davies, Head of Sales at TDS, explains seven steps every agent should be aware of.
Deposit disputes: a little information goes a long way
Debbie Davies, Head of Sales and Client Success at TDS explains it’s all in the detail when it comes to tenancy deposits, the more information that is collected and provided the better.
Inventories guide: check in and check out reports
This guide considers best practice from a deposit dispute adjudicator’s view, irrespective of who prepared the inventory, check-in or check-out report presented as evidence.
