TDS: tenancy deposit protection

Tenancy Deposit Scheme (TDS) is the only not-for-profit, Government-approved tenancy deposit scheme offering both FREE Custodial tenancy deposit protection (TDP) and industry leading Insured tenancy deposit protection; enabling agents and landlords to choose the deposit protection that suits them. We currently protect over 1.5 million deposits across England and Wales.

TDS Resolution
We offer a free dispute resolution service via professional, impartial adjudicators to help avoid unnecessary court hearings and resolve any disputes that may arise between landlords, agents and tenants.

We invest in our technology solutions to simplify the deposit process and improve the user experience for our customers. Find out more about our time saving API solution.

We pride ourselves on our award-winning customer service, saving letting agents and landlords time and money with calls and emails answered quickly with a personal and professional approach. TDS understands that time is money, and at TDS we save agents, landlords and tenants time.

TDS Academy
We provide invaluable training in tenancy deposit protection and disputes for agents and landlords through the TDS Academy. Alongside this, we deliver Propertymark’s course Disputes and damages the TDS way, as well as partnering with Propertymark Qualifications and MOL to provide the Award in Residential Tenancy Deposit Protection and Management.

It's easy to join TDS
This video provides a brief overview of the two schemes: TDS Insured and TDS Custodial.

TDS Insured  →
TDS Custodial  →

Offer to members

As a Propertymark member, you will receive our very best rates for Insured tenancy deposit protection. Find out more at: exclusive TDS rates for Propertymark members.

Want to find out more? Book a demo with one of our Sales Executives to start your switching journey today. 

04 Feb 2022
Industry supplier webinar recordings

We’ve vetted all our Propertymark Industry Suppliers, hand-picking the ones that will directly benefit you. Share in the expertise of our suppliers as they offer up their knowledge on a variety of topics through the webinars we host.

TDS guides

02 Jun 2021
Lifecycle of a tenancy deposit

Whether new to tenancy deposit protection or simply want to know more about the process, it helps to understand the lifecycle of deposits to avoid penalties and disputes. Debbie Davies, Head of Sales at TDS, explains seven steps every agent should be aware of.

28 May 2021
Deposit disputes: a little information goes a long way

Debbie Davies, Head of Sales and Client Success at TDS explains it’s all in the detail when it comes to tenancy deposits, the more information that is collected and provided the better.

01 Apr 2019
Inventories guide: check in and check out reports

This guide considers best practice from a deposit dispute adjudicator’s view, irrespective of who prepared the inventory, check-in or check-out report presented as evidence.


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