Fact Sheet: Discrimination in the rental market (England)

More than 834,000 homes have left the UK private rented sector over the past decade, but a rise in new listings—driven partly by Build to Rent—means that rental supply is currently at its highest level for seven years. Professional agents play a crucial role in helping landlords understand their obligations, adapt to regulatory change, and operate successfully. Supporting responsible landlords to remain in the market is vital if tenants are to have access to an adequate choice of safe, affordable, and suitable homes.

Nearly ten years after we first began campaigning on this issue, reform is still not moving fast enough. Flat owners remain trapped by rising costs, complex rules, and a sales market that is becoming harder to navigate. We’ve drawn on fresh evidence from more than 1,200 leaseholders and over 200 Propertymark members to expose the current impact of unaffordable costs linked to building safety defects, the difficulty of challenging unreasonable service charges, and the increasing barriers to sale which are putting the market under significant pressure.

Since 1 May 2026, landlords who want to sell a tenanted property must rely on specific possession grounds under Section 8 of the Housing Act 1988. For sales agents and auctioneers, this changes how rented property is valued, marketed and sold. Sellers may still be able to sell with vacant possession, but the process is no longer as straightforward as many landlords expect.

The Housing, Communities and Local Government Committee has called for stronger enforcement, better local authority funding, and faster implementation of key protections for tenants in the private rented sector (PRS). Propertymark gave evidence to the enquiry, highlighting that standards must be improved through clear, practical and consistent rules that support responsible landlords and agents, while targeting those who deliberately operate outside the law.