Getting the most from a property viewing – a guide for buyers

Will this be your forever home? Or just your home for now? 

This can make a big impact on how you view a property. If it’s to be your forever home, consider how it could adapt to your needs as your lifestyle changes, whether that’s having space for a growing family, work needs or adapting to later life. If it’s to be a step on the property ladder, does it meet your needs now, and is it likely to hold its value to allow you to move later, or are there aspects that might make it challenging to sell on? 

Wants vs needs

Also useful to decide in advance is what you need, whether that’s number of rooms, layout, speed of move, school catchments, or commuter options – and of course price! – compared with what you’d like but wouldn’t consider essential.  

Location, location, location 

The property will be important, but your surroundings will be too, and the right house in the wrong location can turn your dream home in to a nightmare. What is the neighbourhood like? Do you have access to the amenities that you need, such as shops, medical services or schools? Is parking an issue? Would you be disturbed by the neighbours or traffic? What’s the air quality like? Have you got a good phone signal and what broadband options are available? Is there an environmental risk, such as coastal erosion or flood risk? Are you willing to compromise on location in a desirable area for more affordable property elsewhere? 

It may help to visit the area at different times of day to see what it’s like at rush hour or after dark.  

Look beyond decoration  

The bones of the property are more important than the décor, but it’s easy to be put off by dated styling or clutter or, conversely, swayed by furnishings that won’t be staying once you move in. Instead, think about what you could change, how much that might cost, and whether you’re prepared to put up with the property as it is in the meantime. Consider how your own furniture will fit too, and whether there’s enough space and storage.

Top tip: if a room is cluttered and it’s preventing you from judging the room size look up to the ceiling. The uncluttered view will give you a better idea of space. 

Look at space outside too. Do you need off-road parking or a garage or annexe? Is there outside space and, if so, is it the right size for your needs and capabilities? Does it get the light, or does it remain in the shade throughout the day? 

Are there expensive problems in waiting?  

Estate agents aren’t surveyors and this part of the process happens once you’ve had an offer accepted. However, there are signs that you should look out for that could help you guage the risk: 

• How old is the heating system? Does it run efficiently? 
• Likewise, how old is the fuse box and when was the property last rewired? 
• Are the brickwork and roofing in good condition? 
• Damaged gutters and drains can cause damp – check for cracks and dark patches on the brickwork directly below may indicate a leak. 
• Are the windows solid and secure? Can they all be opened easily? 
• Are there any signs of issues with the plumbing? Tide marks on ceilings or damp patches under pipes may indicate a leak.  
• How noisy is the property, and does this cause a nuisance for residents and/or neighbours? 
• Do the kitchen and bathrooms need updating? And if so, is that due to your own taste or because they’re not functional as they are? 
• Are there any tress or invasive plants that could cause an issue? 

Consider all of the costs 

The listed price is obviously a big factor, but also consider utility bills, council tax, transport costs, and any ground rent or service charges if the property isn’t freehold. If you’re buying cheaper with a plan to renovate, be realistic with your estimates as to how much this will cost. 

Questions to ask at a viewing 

When it comes to Trading Standards, “buyer beware” is not an acceptable excuse for sellers and their agents. Material information – i.e. any fact that would reasonably influence an average consumer’s decision to buy, rent, or proceed with a property transaction – should not be withheld if known about. As well as asking questions about the condition of the property, it’s reasonable to ask: 

• Why are the current owners selling? 
• What are the monthly running costs? 
• Is the property freehold, leasehold or commonhold? Leasehold properties may come with ground rent and service charges and may be an issue when you decide to move on.  
• Are there any other restrictions on the property? There could be restrictive covenants, or it may be a listed property or in a conservation area. 
• Where is the property in terms of a chain? The more transactions that are involved ahead of yours, the more vulnerable your own purchase may be.  

The biggest question to ask yourself: could you feel at home there? A property may tick all of the boxes, but still not feel right. Or you may decide that you’re willing to take on a project property.  

Even if the property is not for you, be polite 

Even if the seller isn’t present, indoor cameras have caught viewers out and unfiltered opinions can influence the possibility of you securing an offer.  

How many time is it acceptable to view a property?  

Buying a house is a big commitment. You want to be sure that you’re making the right decision and offering a reasonable price, whilst also not discounting a property before asking further questions.  

Second viewings offer you a chance to make a more rational decision, taking into account researched costs and measurements. If you think that you would like to view a property for a second time before making an offer, make this known as soon as possible so that the agent and seller know that you’re still interested.