The average property transaction takes around 12 weeks; however, this can be reduced to eight weeks when using our Property Information Questionnaire (PIQ(, which has consistently sped up the process when tested in over 200 sales throughout 2019.

The pre-exchange period is known to be the part of the process most prone to delays. It’s at this point where you can expect a lot of back and forth between solicitors, agents and mortgage advisors—especially if you’re part of a chain. The questionnaire is designed to retrieve the majority of the information needed at this stage right at the start of the sale.

Property transactions occasionally take longer than expected and there is nothing more frustrating for someone who is eager to move than a delayed transaction. Planning well and managing your own expectations can help mitigate against this, and your estate agent should be able to guide you through the process and keep things moving on your behalf.

Mark Hayward Propertymark

Property Information Questionnaire (PIQ)

Speak to your estate agent about our PIQ, you can download it below. It will save you time and money and takes away a lot of the problems that so often occur in a property sale—complete it before your house is sale-ready. 

Other paperwork
Alongside the PIQ, you will also need copies of a handful of paperwork, including:

  • a copy of the lease (if the property is leasehold)
  • documentation related to the freehold (if a freehold property)
  • FENSA certificates for replacement windows
  • your Energy Performance Certificate (EPC)
  • relevant building restrictions
  • building regulation certificate when alterations have taken place
  • Gas Safety certificate for a new boiler
Speak to your mortgage adviser when buying a house

You should speak to a mortgage adviser to confirm your budget and get an agreement in principle from them. You will receive a formal mortgage offer once your offer is accepted, remember this will only be valid for a set time-frame. You will need to start the process again if you don’t manage to complete it before it expires.

Choosing a conveyancer or solicitor

A solicitor or conveyancer will handle the legal transfer of your property. They are a vital part of the process so it’s important to pick one that’s right for you.

Property viewings and moving house during coronavirus

Under current guidance, people who wish to move home can do so as long as all safety measures are carried out to help limit the spread of Coronavirus.

Top tips to speed up your house sale

Take your time, but not too much, and keep in contact
Don’t rush anything but equally don’t sit on things for weeks as you’ll be holding up the process. Accept that normal life may need to take a back seat until you have exchanged contracts.

Make sure you’re fully contactable—even if you’re on holiday. Be sure to keep in regular contact with your solicitor and estate agent so that you’re up to speed with what’s going on throughout the process. To help keep things moving, you might want to agree on a weekly update between all parties at the start of the process to reduce the chances of any miscommunication or misunderstanding.

Set a target end date
By agreeing on a realistic target date for exchange, everyone has a set deadline to work towards and this should give the process more impetus and structure. If one side or both sides aren’t in a rush to move, build in some extra time between exchange and completion rather than being too flexible with the exchange date.

Keep on top of things
It’s important to stay in the loop because if you understand what needs to be done, and by when, it’s easier for you to manage the sale process and keep on top of what needs chasing up.


Are you Propertymark Protected? 

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Choosing the right estate agent is essential to a quick sale. Look for someone local who has had experience selling properties like yours, and by using one of our members you are guaranteed to be consulting with a professional agent who will give you up-to-date advice and guidance along the way.