Overview

22 Feb 2024 Titanic Hotel Liverpool 9.30 – 16.30 Regional Conference

FREE for members

* In response to demand we doubled the size of our conference programme and continue to offer members a free place at an annual National or Regional Conference (exluding #PMOne). Members can also attend a second conference in the same year for the non-member rate of £100 +VAT.

Ticket prices

Members: FREE *
Non-members: £100 (+VAT)

View venue information

Headline sponsor
Rightmove logo no tagline

Every year, over 80% of all time spent on property portals in the UK is spent on Rightmove. We want to put the power of our audience and tools behind agents. That way, you can get on with what you do best – making moves happen. We’re also passionate about supporting the industry and making your life easier. That's why we’ve created comprehensive and accredited training for estate and lettings agents.

Speakers

Ilaria Awuzie

Policy Advisor in the Lending Team for Mortgages, Valuation and EWS1s, DLUHC

No bio provided

Christian Balshen

Head of Lettings Proposition, Rightmove

Christian has worked in the industry since 2010 when he founded tenant referencing company Van Mildert. The business grew to working for about 1,000 or so letting agents, carrying out over 200k references a year. Rightmove acquired the business, now known as Rightmove Landlord and Tenant Services (RLTS) in 2019. Since then, Christian has worked for Rightmove as Head of Lettings Proposition and continues to be on the board of RLTS.

Sessions

Rightmove data and insights in your local area Thursday @ 9:30 AM

Fiona Cudworth-Elks

Policy lead in the lending team for mortgages, valuation and EWS1s, DLUHC

No bio provided

Sessions

Listing and selling flats with building safety issues after the Building Safety Act Thursday @ 3:40 PM

Gary Elliott

Assessment Manager, Propertymark Qualifications

Gary plays a key role in bringing new qualifications and assessments to the property industry. He brings a wealth of assessment and qualification experience having worked in education and awarding sectors for over 20 years. Having gone full circle Gary started his career as an apprentice in the Army and now supports the design and development of the End-Point Assessment (EPA) for a range of apprenticeship standards.

His work also involves research for new qualifications, ways to improve our candidate experience, and the quality assurance processes for our existing qualifications. Keen to share some of the recent developments with you at this event, Gary is also looking forward to hearing your feedback which can help to shape future qualifications for the property industry.

Sessions

Propertymark Qualifications Thursday @ 1:30 PM

Henry Griffith

Policy and Campaigns Officer, Propertymark

Henry joined Propertymark in April 2022 after having previously worked as the policy and research coordinator for a large Education Group. He supports members by digesting legislation and government policy to consider how this will impact the sector. On top of this, Henry currently attends and represents Propertymark at a number of government and industry working groups.   

Sessions

Propertymark industry update Including Welsh Update Thursday @ 4:00 PM

Alex Jeffery

Partner, Bright Solicitors

Alex heads up the Disputes and Litigation team at Bright Solicitors. He has experience in a wide range of litigation matters and predominately advises clients on contentious property matters such as commercial and residential landlords and tenants in connection with possession claims, dilapidations, and forfeiture. Alex also advises on matters arising from disputed rights of way, boundary issues together with general commercial property matters.

Sessions

Lettings: What to expect in 2024 Thursday @ 11:20 AM

Jason Lee

Head of Commercial, Propertymark

Jason is a vastly experienced sales and auction expert with a demonstrated history of building and growing companies. He worked in agency as both agent and supplier for over 25 years and is passionate about delivering excellent customer service and results. Jason takes pride in development, training and nurturing of all the team and watching them flourish. Multi-award winning in both agency and suppliers’ category from EA Masters, Sunday Times and Negotiator Awards.

Toby Leek

President Elect, NAEA Propertymark

Sales Manager for Laurent Residential with a demonstrated history of working in the property industry across Central London and Surrey.

James Munro

Head of the National Trading Standards Estate and Letting Agency Team (NTSELAT)

James joined the Trading Standards profession in 1989 and spent many years as an operational Trading Standards Officer working with local, regional and national enforcement agencies. He now leads the National Trading Standards Estate & Letting Agency Team, overseeing the regulation of estate agency work in the UK and the private rented sector in England. James has spoken at many property industry events and conferences over the last 10 years and has been involved in several collaborative projects to improve standards in the property sector. He is a Fellow of the Chartered Trading Standards Institute and a qualified coach and mentor.

Sessions

National Trading Standards Thursday @ 10:05 AM

Tim Thomas

Policy and Campaigns Officer, Propertymark

Tim is leading on Welsh policy for the Private Rented Sector. Prior to joining the Propertymark team, Tim amassed over fifteen years’ experience working in policy and research roles including roles with several Welsh local authorities, third sector organisations and more recently was the Campaigns and Public Affairs Officer at the National Residential Landlords Association.

Tracey Thompson

Insights Practitioner, Your-Crowd

With over 25 years of invaluable experience in the dynamic realm of Estate Agency, I embarked on this journey at Hunters Property Group in 1997, laying the foundation for an enriching career. Most recently, I held the role of Head of Learning and Development at Lomond, cultivating excellence within the industry.

In my quest to empower teams and foster optimal performance, I founded Your-Crowd, a company dedicated to leveraging Insights Discovery. Through this venture, my focus is on guiding teams to unlock their full potential and be the best versions of themselves. This commitment extends to my continued involvement in Estate Agency Training for Sales and Lettings, ensuring that industry professionals are equipped with the latest insights and skills.

As a qualified Insights Practitioner, I bring a unique blend of extensive real-world experience and a passion for unlocking the collective potential of teams, helping to shape the future of our vibrant industry.

Sessions

Unlocking Success: Leveraging Insights Discovery in Estate Agency for Optimal Performance Thursday @ 1:45 PM

Gregory Tsuman

President, ARLA Propertymark

Greg’s lettings experience stretches back to 2002 and includes multiple industry awards including the Sunday Times Gold, The Negotiator and 'best' in the Estate Agent Guide UK.

Sessions

Presidents’ update Thursday @ 11:50 AM

Francis West

CEO, Security Everywhere

Originally from South Africa, Francis has spent nearly 30 years in the UK delivering IT and cyber security solutions to businesses. He launched Westtek Solutions with the aim of redefining IT Support to small and medium-sized enterprises (SMEs).

Through hard work and innovation, he has formed strategic partnerships to provide comprehensive support and cutting-edge cyber security solutions through Security Everywhere, a cyber security focussed business aimed at educating and protecting over one million people from cyberattacks by 2023. Francis is a mentor for CompTIA, helping train the technology gurus of the future and believes that it is the increase in cyberawareness that is at the heart of the solution to the threats we all face.

Sessions

Are you cyber secure? Thursday @ 3:00 PM

Richard Worrall

President, NAVA Propertymark

NAVA Propertymark Auctioneer of the Year runner-up in 2010, Richard has been selling property for clients since 1986. He has been successfully selling property at auction throughout the UK including collective sales in the South West of England and also at the Network Auction sales in Central London. In addition, Richard has also conducted a number of 'on site auctions' with a wealth of experience and a passion for selling property at auction.

Sessions

Presidents’ update Thursday @ 11:50 AM

Featured session
Microphone icon
Are you cyber secure?

FRANCIS WEST | SECURITY EVERYWHERE

A UK based company suffers a successful cyber-attack every 19 seconds, so are we making it too easy for hackers and scammers to take everything we worked so hard for? Francis West will provide you with the five best ways you can ensure your freedom from hackers and scammers in less than 45 minutes.

Look back at past events

View programme

Exhibitors

I think the ''Baddies'' from Trading Standards, The Property Ombudsman and GDPR updates were the most informative speakers, and had a real enjoyable approach, keeping heavy material quite light. Also meeting lots of like-minded letting agents and property professionals was nice!

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Dan Alsop CGT Lettings

All speakers very good and those who had exhibitions up in the 'mingling room'. Propertymark are doing some really good work now and you can see this has been building for a few years, I especially appreciated the comms during the lockdowns and the panic of Covid. The constant communication and info was very good and really helped.

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Phillip Bishop Perry Bishop

Well organised with excellent speakers and presentations. It was good to catch up with people in the industry too.  

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Andy Goundry

It was the first conference I have been too and took so much away from each speaker. Loved it, great meeting such passionate people.

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Becky Dutton

The talks were not too long and there were good amount of breaks throughout the day. All were very interesting and engaging, especially The Trading Standards and TPO talks. It was interesting to understand what they are doing so we can improve our standards.

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Emma Sanderson
Venue

Titanic Hotel Liverpool

Stanley Dock
Regent Road
Liverpool
L30AN

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