5 Mar 2024 Murrayfield Stadium 9.30 – 16.30 National Conference

FREE for members

* In response to demand we doubled the size of our conference programme and continue to offer members a free place at an annual National or Regional Conference (exluding #PMOne). Members can also attend a second conference in the same year for the non-member rate of £100 +VAT.

Ticket prices

Members: FREE *
Non-members: £100 (+VAT)

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Headline sponsor
Rightmove logo no tagline

Every year, over 80% of all time spent on property portals in the UK is spent on Rightmove. We want to put the power of our audience and tools behind agents. That way, you can get on with what you do best – making moves happen. We’re also passionate about supporting the industry and making your life easier. That's why we’ve created comprehensive and accredited training for estate and lettings agents.


Christian Balshen

Head of Lettings Proposition, Rightmove

Christian has worked in the industry since 2010 when he founded tenant referencing company Van Mildert. The business grew to working for about 1,000 or so letting agents, carrying out over 200k references a year. Rightmove acquired the business, now known as Rightmove Landlord and Tenant Services (RLTS) in 2019. Since then, Christian has worked for Rightmove as Head of Lettings Proposition and continues to be on the board of RLTS.


Rightmove data and insights in your local area Tuesday @ 9:30 AM

Rory Cowan

BKF & Co

Rory is one of the leading providers of legal services to the Private Rented Sector (PRS) in Scotland. He provides legal services to a wide range of organisations operating in the PRS from small agencies to large UK-wide lettings agents, tenancy deposit schemes, rental guarantee insurers and bespoke software providers. Rory also operates the Scottish end of the Propertymark legal helpline and is the Chief Examiner for the Scottish Propertymark Qualifications. Rory also sits as a Legal Chair (judge) on the First-tier Tribunal for Scotland: Housing and Property Chamber, the specialist tribunal that adjudicates on all private tenancy disputes and claims including evictions and housing conditions in Scotland.


All things legal Tuesday @ 11:20 AM

Henry Griffith

Policy and Campaigns Officer, Propertymark

Henry joined Propertymark in April 2022 after having previously worked as the policy and research coordinator for a large Education Group. He supports members by digesting legislation and government policy to consider how this will impact the sector. On top of this, Henry currently attends and represents Propertymark at a number of government and industry working groups.   


Propertymark industry update Tuesday @ 3:40 PM

Jason Lee

Head of Commercial, Propertymark

Jason is a vastly experienced sales and auction expert with a demonstrated history of building and growing companies. He worked in agency as both agent and supplier for over 25 years and is passionate about delivering excellent customer service and results. Jason takes pride in development, training and nurturing of all the team and watching them flourish. Multi-award winning in both agency and suppliers’ category from EA Masters, Sunday Times and Negotiator Awards.

Toby Leek

President Elect, NAEA Propertymark

Toby’s career began over twenty years ago, where his passion for property and commitment to excellence ignited a career spanning across London and Surrey. Toby has consistently demonstrated an innate understanding of market trends, client needs, marketing and negotiation strategies, earning him a reputation as a trusted advisor and creating a loyal client base. He is soon to embark on his Presidential year with a passion in raising standards and supporting members throughout the industry.


Presidents update Tuesday @ 11:50 AM

James Munro

Head of the National Trading Standards Estate and Letting Agency Team (NTSELAT)

James joined the Trading Standards profession in 1989 and spent many years as an operational Trading Standards Officer working with local, regional and national enforcement agencies. He now leads the National Trading Standards Estate & Letting Agency Team, overseeing the regulation of estate agency work in the UK and the private rented sector in England. James has spoken at many property industry events and conferences over the last 10 years and has been involved in several collaborative projects to improve standards in the property sector. He is a Fellow of the Chartered Trading Standards Institute and a qualified coach and mentor.


National Trading Standards Tuesday @ 10:05 AM

Tim Thomas

Policy and Campaigns Officer, Propertymark

Tim is leading on Welsh policy for the Private Rented Sector. Prior to joining the Propertymark team, Tim amassed over fifteen years’ experience working in policy and research roles including roles with several Welsh local authorities, third sector organisations and more recently was the Campaigns and Public Affairs Officer at the National Residential Landlords Association.


Propertymark industry update Tuesday @ 3:40 PM

Gregory Tsuman

President, ARLA Propertymark

Greg’s lettings experience stretches back to 2002 and includes multiple industry awards including the Sunday Times Gold, The Negotiator and 'best' in the Estate Agent Guide UK. With his in-depth practical understanding of the complex lettings landscape, Greg is widely recognised as a leading figure in the industry.


Presidents update Tuesday @ 11:50 AM

Elle Wood

Managing Director, Social Media Management Ltd

Elle is known for being part of the team that took Orchards Estates from start-up to EA Masters winner (first and second place) in just three years. Since then, she has developed her training skills with further training in NLP, TimeLine Therapy, and Hypnotherapy. This ensures that whether she's training teams on processes or social media, their well-being is at the forefront.


Concentrate on squeezing the very last drop of juice from your marketing and socials. Tuesday @ 1:45 PM

Richard Worrall

President, NAVA Propertymark

NAVA Propertymark Auctioneer of the Year runner-up in 2010, Richard has been selling property for clients since 1986. He has been successfully selling property at auction throughout the UK including collective sales in the South West of England and also at the Network Auction sales in Central London. In addition, Richard has also conducted a number of 'on site auctions' with a wealth of experience and a passion for selling property at auction.


Presidents update Tuesday @ 11:50 AM

Stuart Young

Managing Director, Etive Technologies

Stuart has been working in digital identity since 2014. In 2018 Etive started working with the Government, DSIT and the property industry on developing a digital identity trust scheme for the residential property sector, known as MyIdentity®. The digital identity trust scheme is aligned to the DSIT Digital Identity & Attributes Trust Framework.


Customer Identity Verification, Fraud and Standards: How best to respond Tuesday @ 3:00 PM

Featured session
Microphone icon
Squeezing the very last drop of juice from your marketing and socials

Elle Wood 

In this changing market, ensuring you're maximising every opportunity within your business has never been so important. Elle Wood gives you proven methods to make your marketing work which anyone can put into practice.

Look back at past events

View programme


I really enjoyed my first conference. It was great to meet people in our industry and network. 

Chris Cockburn Scottish National Conference 2023

The event was well-put-together with relevant and informative speakers covering current topics affecting the PRS. It was an enjoyable day and also created a good opportunity to network and hear from new vendors.

Ashleigh Paton Scottish National Conference 2023

Speakers were good and their presentations excellent. Claire was my favourite, she touched on a different aspect this time around. Rory and Timothy were very knowledgeable as always. Jason was very friendly and welcoming which made it less awkward when we walked in 10 minutes late! Lastly - lunch was 10/10!

Gillian Duncan Scottish National Conference 2023

Informative conference, knowledgeable speakers and relevant content, well worth with attending.

Scott Gillie Scottish National Conference 2023

Murrayfield stadium

Roseburn Street
EH12 5PJ

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