Mastering arrears management

Learn how clear rules and the right technology enabled some PayProp-powered agencies to cut tenant arrears to less than 1% during a cost of living crisis.

Let Board

Speakers

Bernadette Sheridan

Head of Sales, Payprop

Before joining the industry-leading rental payment automation platform, Bernadette gained over twenty years of experience in leadership roles at agencies across the South of the UK. She remains passionate about helping agents get more out of their working lives by utilising the power of PropTech. 

David Votta

Board Member, Propertymark

David started his career in 2009 as a trainee lettings negotiator for a large independent estate agency in Kent. He moved onto Spicerhaart as a senior lettings branch manager before setting up his own agency in 2018.

David is a hands-on, frontline agent with ambitions to see the industry professionalised through regulation which he helped drive forward through his time as ARLA Propertymark President. He shares Propertymark's belief that regulation will create a level playing field for all agents and see that housing standards are raised.