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New data law signals a chance for agents to do things differently
The Data (Use and Access) Act 2025 officially became law on 19 June, marking the biggest update to the UK’s digital data laws since Brexit. The Act amends — but does not replace — the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). For Propertymark members, the new law presents a golden opportunity to streamline processes and embrace innovation, all while continuing to protect people’s personal data.
From fines to fraud: what’s at stake when agents fall short?
With rising enforcement by HMRC and an increase in consumer complaints to The Property Ombudsman (TPO), the risks to property businesses from non-compliance are growing fast. At the same time, complexity and the pace of change are escalating; rules around financial sanctions reporting, material information, and unfair commercial practices have shifted in recent weeks, and for the lettings sector, the implementation of the Renters’ Rights Bill is rapidly approaching.
Preparing for rental reform: why prescribed information still counts
Propertymark works to ensure our members understand the full extent of their legal obligations, and for letting agents this includes tenancy deposit protection. The Siddeeq v Alaian court case highlighted concerns about how and when prescribed information must be served, and with the implementation of the Renters’ Rights Bill on the horizon, it’s a relevant reminder that agents must be precise and compliant when dealing with tenancy deposits in England and Wales.
Material Information guidance withdrawn as the Digital Markets, Competition and Consumers Act takes over
The property sector has seen a significant regulatory shift with the quiet withdrawal of the National Trading Standards Estate and Letting Agency Team (NTSELAT) Material Information Guidance. This change coincides with the enforcement of the Digital Markets, Competition and Consumers Act (DMCC Act) on 6 April 2025 which supersedes the Consumer Protection from Unfair Trading Regulations 2008 (CPRs) and has shifted power over consumer protections to the Competition and Markets Authority (CMA).