About us

With over 19,000 members, our purpose is simple: raise standards and improve outcomes for consumers and the sector - acting in the public interest.

Why our logo matters

When consumers see the Propertymark logo, they know they’re dealing with a regulated professional who meets entry criteria, follows a recognised code of practice, undertakes CPD and is backed by a respected industry body. Our work, supported by high-profile partnerships, helps home movers, investors, landlords and tenants identify best-in-class, accountable agents and understand the value of choosing regulated expertise.

What’s the connection between NAEA, ARLA and Propertymark?

Propertymark is the unified professional body formed in 2017 when the National Association of Estate Agents (NAEA), Association of Residential Letting Agents (ARLA), Institute of Commercial and Business Agents (ICBA) and National Association of Valuers and Auctioneers (NAVA) came together. We combined under one banner to champion higher standards, stronger consumer protection, and a single, authoritative voice on property issues in the public interest.

Who we represent

We bring together specialist divisions for estate and letting agents, commercial agents, auctioneers and valuers, reflecting the full breadth of the sector. Our Board is made up of a majority of practising agents, ensuring everything we do is grounded in real-world needs and delivers tangible benefits for consumers and communities.

Working in the public interest

Acting in the public interest is at the heart of our mission. We:

Shaping policy across the four nations and beyond

Propertymark is a strong, consistent voice with policymakers in England, Scotland, Wales, Northern Ireland and the Channel Islands.

We also exchange insights with international counterparts including the National Association of REALTORS® in Florida and the wider US, and engage with European and global professional bodies such as FIABCI, the International Real Estate Federation, the European Association of Real Estate Professions (CEPI) and Institute of professional Auctioneers and Valuers in Ireland (IPAV).

Through regular engagement with government and policy makers, publishing position papers, responding to consultations and evidence submissions as well as producing briefings, research and being a leading voice in the media, we champion practical, proportionate regulation that protects consumers and enables professional agents to thrive.

Learn more about our policy work

Our latest consultation response

24 Nov 2025

Spring 2026 is set to show new growth for pooled client accounts

Propertymark shared member survey data to illustrate the challenges faced by agents when the UK Government requested evidence on how the UK Money Laundering Regulations could be improved. Ministers have listened, and regulations expected to take effect in early 2026 will have sensible changes to Customer Due Diligence and improve access to compliant business banking services for agencies.

Building a better future for the property profession

We empower agents and businesses through learning, guidance and innovation. By combining industry-leading training, practical compliance support and investment in new technology, we help members stay ahead of change, deliver better service and strengthen trust across the property sector.

Industry-leading training and events

Compliance and business support

Innovation

We invest in solutions for the property sector by partnering with leading accelerators and investors including REACH UK, the scale-up programme from Second Century Ventures, the strategic investment arm of the National Association of REALTORS®, to bring practical innovation to agents, landlords and consumers.

Through our ongoing investment we help identify, test and scale Protech that tackles real issues in UK housing such as transparency, compliance, efficiency and customer experience so that promising ideas are proven with agents and adopted faster across the market.

Facial recognition, Propertymark Passport

The leading provider of regulated qualifications

Propertymark Qualifications is the sector’s specialist awarding organisation, offering regulated pathways recognised across the UK frameworks (including Ofqual, Qualifications Wales, CCEA Regulation and SCQF).

Propertymark Learning provides flexible study routes to achieve a Propertymark Qualification, in addition to wider professional training. End-point assessment services help new entrants and experienced professionals demonstrate knowledge and progress their careers.

Our Promise

We champion professionalism and back our members to succeed. Our promise is built around four things you can rely on:

1. Higher standards

Clear codes, accredited qualifications and Continuing Professional Development that raises the bar.

2. Public confidence

A logo the public can trust when choosing a property professional.

3. Real-world impact

Policy engagement at Westminster, the Senedd, Holyrood and Stormont, and with regional mayors and local authorities, securing better outcomes for the public and the sector.

4. Career-long support

Training, events and resources that help members grow and stay compliant.

Join us

Whether you’re starting out or leading a multi-branch network, Propertymark membership helps you win business, stay ahead of change, and demonstrate professionalism, across sales, lettings, commercial, and auctions in England, Scotland, Wales, and Northern Ireland.

You’ll be part of a community committed to raising standards and supporting you at every stage of your journey.

Become a member

About us

The professional body for property agents

Why our logo matters

What’s the connection between NAEA, ARLA and Propertymark?

Who we represent

Working in the public interest

Protect
consumers

Promote accountability

Share evidence and insight

Champion professionalism

Shaping policy across the four nations and beyond

Our latest consultation response

Spring 2026 is set to show new growth for pooled client accounts

Building a better future for the property profession

Industry-leading training and events

Compliance and business support

Innovation

The leading provider of regulated qualifications

Our Promise

1. Higher standards

2. Public confidence

3. Real-world impact

4. Career-long support

Join us

About us

The professional body for property agents

Why our logo matters

What’s the connection between NAEA, ARLA and Propertymark?

Who we represent

Working in the public interest

Protect consumers

Promote accountability

Share evidence and insight

Champion professionalism

Shaping policy across the four nations and beyond

Our latest consultation response

Building a better future for the property profession

Industry-leading training and events

Compliance and business support

Innovation

The leading provider of regulated qualifications

Our Promise

Join us

Protect
consumers