About Us


Propertymark is the go-to organisation for any questions relating to property. Our focus is on people helping people buy, sell and rent their treasured homes. We help to protect and guide consumers in property transactions. 

Propertymark unites the know-how and experience of the five leading membership organisations for property lettings, sales and auctions to create a single voice which promotes professionalism and integrity among those working in the property industry. By holding its members accountable and by empowering consumers with knowledge and advice, Propertymark protects consumers and their money. 

Propertymark is the Single Voice for Property Professionals

Propertymark’s membership organisations – the Association of Residential Letting Agents (ARLA), the National Association of Estate Agents (NAEA), the National Association of Valuers and Auctioneers (NAVA), the Association of Professional Inventory Providers (APIP) and the Institution of Commercial and Business Agents (ICBA) – have for more than 50 years advocated the highest professional standards for property specialists. Not resting on their laurels, the organisations have identified the need to do even more to educate consumers about engaging with the right agent and how to get to the happy home they are aiming for.  

Estate agents, letting agents as well as auctioneers, valuers and inventory providers who display the new ‘Propertymark Protected’ logo are actively ensuring maximum protection for their clients; offering Client Money Protection, Professional Indemnity insurance, membership of an independent redress scheme and being subject to Propertymark Conduct and Membership Rules and disciplinary procedures.

By combining efforts across all areas of the property world, Propertymark and its membership organisations are extending the #LOOKFORTHELOGO campaign to raise awareness for a professional approach to property. Make sure you use an agent displaying the logo so you are Propertymark Protected.

The Propertymark website is an extensive resource for all questions property. Whether you are seeking information on the latest legislation, your rights and duties as a tenant or landlord, or tips on how to get the best sale price for your home. This website provides all you need to know to find your path through the world of property. 

The Propertymark website allows you to search for estate agents, letting agents, auctioneers, valuers and inventory providers who are part of the ‘Propertymark Protected’ scheme and therefore ideal partners to work with you in finding your happy home.

Associated Sites

Your first stop for everything relating to property

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Qualifications for property professionals

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Find an Expert

Find an Expert

Search for a Propertymark Protected expert to ensure your property is in safe and reliable hands. More info...

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Advice and Guides

Check our advice and guides to find everything you need to know in order to find your path through the world of property.  More info...

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Annual Report and Accounts 2016/17

Here you can download a copy on our Annual Report and Accounts for 2016/17. More info...