Townsend

Taunton Letting Agents and Property Management Services In April 2015 Townsend Letting & Management Ltd was established, having been originally opened in 2008 under the name Upstairs Downstairs Lettings. We believed that lettings could be revolutionised then and are now proof that the days of lettings being considered a by-product of estate agency are gone. Today it is a thriving market in its own right, a specialised and dynamic part of the property sector. We bring together discerning tenants looking for good quality, safe and legally compliant homes with landlords of these homes, to take care of their biggest assets whilst facing an ever-changing list of legal requirements to facilitate this. It needs a first-class agent to deliver this. Letting and managing quality homes is our passion and area of expertise built on extensive experience and knowledge, that’s why we are one of the only dedicated letting and property management agents in our area. We don’t believe properties let themselves, this is a transactional viewpoint – we are about building relationships. The skill is not in letting a property, it is about letting a property of an agreed standard to a perfectly suited applicant, where the property completely meets their needs, and we are secure as we can be in their profile for the owner. From there, it is about offering a service via management and maintenance that encourages long- term tenancies and long-term relationships. As our excellent reputation shows, we consider the transactional element of our business as secondary, and we put people at the heart of what we do. Thanks to this focus we are able to build strong working relationships with you, giving us a deeper understanding of how best to support you in achieving your desired outcome when renting out your properties. By establishing trust as our core focus, this allows us to grow and develop our business and to ensure we not only meet, but consistently exceed, expectations. By focusing solely on lettings and property management we are able to hone our skills to ensure we offer you first-class knowledgeable advice and support to ensure the best outcome for you in any given situation. The Directors are supported by administration staff and contractors who help oversee the various aspects of the business.

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