Vale and Mercer Ltd is a boutique residential estate and lettings agency based in London, specialising in the prime neighbourhoods of Canary Wharf, the Isle of Dogs and the wider East London boroughs. We handle residential lettings, new homes and selective sales, alongside property management for landlords offering a highly personalised alternative to the volume-driven high-street model. Established in 2026 and led by director Raghav Rajpal, the firm was built around a simple idea: London's finest neighbourhoods, handled personally. Clients work directly with us throughout the process, with transparent pricing, careful tenant and buyer matching, and clear communication at every stage. Our values transparency, integrity, personalised service and accountability shape how we work day to day. We believe trust is earned through directness rather than sales pressure, and we hold ourselves to standards higher than the law requires. Compliance sits at the core of the business. Vale and Mercer is a member of the Property Redress Scheme, is registered with the Information Commissioner's Office as a data controller, and is supervised by HMRC for anti-money-laundering purposes. We maintain a full suite of documented policies and procedures covering AML customer due diligence, data protection, complaints handling and client care. As a member of ARLA Propertymark, we are committed to ongoing professional development and to upholding the association's code of practice.
Services
- Residential Property Management
- Residential Lettings
- Valuation Property
- Residential Sales
- Buying Agent
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