Programme

Thursday 14 September
8:30 AM - 9:15 AM
9:15 AM - 9:30 AM
Gallagher
  • 15 mins
9:30 AM - 9:40 AM
9:40 AM - 10:20 AM
How improving compliance can make you stand out from your competitors
  • 40 mins
  • Speaker: James Munro, Head of the National Trading Standards Estate and Letting Agency Team (NTSELAT)
10:20 AM - 10:40 AM
10:40 AM - 11:20 AM
Advanced Personal Communication
  • 40 mins
  • Speaker: Gayle Audley, Grand Slam Business Performance
11:20 AM - 12:00 PM
Presidents’ update
  • 40 mins
  • Speakers: Michael Holden, President, NAEA Propertymark; Gregory Tsuman, President, ARLA Propertymark
12:00 PM - 1:00 PM
1:00 PM - 1:15 PM
PayProp
  • 15 mins
1:15 PM - 1:30 PM
Rightmove data and insights in your local area
  • 15 mins
  • Speaker: Christian Balshen, Head of Lettings Proposition , Rightmove
1:30 PM - 2:10 PM
The Property Ombudsman’s 2023 Reflections and challenges
  • 40 mins
  • Speaker: Amy Sillitoe, Adjudicator, The Property Ombudsman
2:10 PM - 2:40 PM
Propertymark Compliance Update
  • 30 mins
  • Speaker: Matthew Eades, Compliance Auditor, Propertymark
2:40 PM - 3:00 PM
3:00 PM - 3:40 PM
How to become the go-to agent in you local area
  • 40 mins
  • Speaker: Neil Whitfield, Business Growth Specialist
3:40 PM - 4:15 PM
Lettings: What to Expect in 2023
  • 35 mins
  • Speaker: Alex Jeffery, Partner, Bright Solicitors